Stayed at the Sofitel Los Angeles in February this year. A very enjoyable stay (made more so by the fact that I joined the Accor / Sofitel Privileged Guest Programme shortly before depature). The hotel is very handily located to the Beverly Center and the California Welcome Center as well as other amenities (Ralphs supermarket, American Express Bureau de Change etc). We had a very good room on the 9th floor, the bottled water (Evian) was very welcome and turn down service were very nice and everything worked very well. The furnishings were very good and the room was spacious and clean. I note that one review remarked that there were no tea / coffee facilities, we noted that most mornings, there was free coffee in the main lobby. Staff were friendly and helpful, room service and concierge were efficient. I would stay there again !

First off, the service was great. Nice friendly staff. Everyone was courteous and helpful. Gym was good. Feather bed was great. Evening turn down service was nice. Toiletries in room were excellent with bathrobes.

Now the bad: The carpet in the room was dingy. They tiles in bathroom were dingy also. Very dirty rooms. Very dirty hallways and facility.

Stayed at the Sofitel for 5 nights in November 2003. The room had an awesome view, the staff was ultra friendly and helpful. The location is the best there can be. It is close to everything! I would stay here again and again. The only downside was no free coffee, no free food of any sort.