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“Sleek & Stylish” 4 of 5 stars
Review of Sofitel Los Angeles at Beverly Hills

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Sofitel Los Angeles at Beverly Hills
4.5 of 5 Hotel   |   8555 Beverly Blvd, Los Angeles, CA 90048 (Central L.A)   |  
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Ranked #22 of 339 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersGold level
Washington DC, District of Columbia
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Sleek & Stylish”
4 of 5 stars Reviewed February 13, 2013 via mobile

I booked this thru Jetsetter and was not disappointed. A supremely clean & exceptionally staffed property. Yes, the traffic around here stinks & getting around for business proves a challenge at certain hours. But a great spot that exceeded expectations. The food, in particular, stood out...

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 21, 2013
Bonjour Al_Dominick,
Thank you for your wonderful review of Sofitel LA!
I am happy to read that you enjoyed our location, our staff and the food at our restaurant.
We hope to welcome you back as a guest soon!
Warm regards,
Eric Lemaire,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nevaga
1 review
4 of 5 stars Reviewed February 11, 2013

Very nice hotel, friendly staff. The food and service in their restaurant was excellent. There is also an outdoor seating area that was very enjoyable.
We were disappointed in the noise of the Hollywood Hills view room and wish we had been told about it before we unpacked every thing or we would have asked for a different room not facing the Hills.
It is located in a great area of town with an upscale mall and restaurants within walking distance.

Room Tip: We had a Hollywood Hills view room and I would not recommend it as they all face a children's s...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 22, 2013
Bonjour Susan S,

Thank you for your review of Sofitel Los Angeles.
While I am happy to read that you enjoyed so many aspects of our staff and property, it troubles me that you had problems with your room.
Please contact our Guest Relations Manager Nina (nina.monraz@sofitel.com) upon your return trip to Los Angeles and we will ensure that your return visit to Sofitel Los Angeles is a better one. Warm regards,
Eric Lemaire, General Manager
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San Francisco, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 8, 2013

The hotel is very well located., the price therefore can't be cheap or affordable to many.. but if you are willing to spend a few more dollars, the place is totally worth it.. I am not sure if I am coming back soon ($$) but the rooms, the restaurant and bar are among the best
You can't go wrong withthis hotel...

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 22, 2013
Bonjour Joaquin T,
Thank you so much for your wonderful review of Sofitel Los Angeles.
I am happy to read that you had an enjoyable time in our property.
We look forward to being able to serve you again soon.
Warm regards,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed February 7, 2013

I stay frequently at the Sofitel New York and had high expectations for my stay in Los Angeles. These expectations were not met. The front desk clerk was cheerful, but not especially on the ball. She forgot my breakfast coupons and gave me laughably incorrect information about getting to Century City in the morning (told me to budget 45 minutes for a 10 minute drive).

My so-called "luxury" room was small and unimpressive (approx. 300 sq.ft., not the 375-425 stated on the website). They kept claiming that my fifth floor room was an "upgrade" (per Club Accor Gold status) because it was on a "high floor" and had a "Hollywood Hills view." Please. I know an upgraded room when I see one, and this one was not.

Room service dinner arrived quickly. I do appreciate that Sofitel keeps its room service menu reasonably affordable. The food was barely average, however, particularly the very small $12 salad. My breakfast experience was abysmal. Service was slow and my waitress simply disappeared after dropping off my food. I had to flag down someone else to get my bill. The "granola parfait" consisted of a small lump of yogurt at the bottom of a tall water glass, then a small pile of granola, and three raspberries on top. Totally lame. On the positive side, the coffee was very good.

On the whole, the room was massively overpriced at $299/night. I will stay elsewhere next time.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, February 26, 2013
Bonjour acek,

Thank you for your honest review of Sofitel Los Angeles.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
It troubles me that your breakfast experience fell short of your expectations. Please rest assured that I have brought your comments to the attention of our Food and Beverage Director Adam Cohen.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Warm regards,
Eric Lemaire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Los Angeles at Beverly Hills

Address: 8555 Beverly Blvd, Los Angeles, CA 90048
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Los Angeles
#8 Spa Hotel in Los Angeles
#9 Business Hotel in Los Angeles
#9 Luxury Hotel in Los Angeles
#10 Romantic Hotel in Los Angeles
#22 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sofitel Los Angeles at Beverly Hills 4.5*
Number of rooms: 295
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more   less 
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Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Accor Los Angeles
Los Angeles Sofitel

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