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“December, 2012” 5 of 5 stars
Review of Sofitel Los Angeles at Beverly Hills

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Sofitel Los Angeles at Beverly Hills
4.0 of 5 Hotel   |   8555 Beverly Blvd, Los Angeles, CA 90048 (Central L.A)   |  
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Ranked #14 of 323 hotels in Los Angeles
GreenLeadersGold level
Phoenix, Arizona, USA
1 review
“December, 2012”
5 of 5 stars Reviewed December 29, 2012

Rooms facing the Hollywood Hills are very quiet. Housekeeping service here is great. The fitness facility is incredible. Valet parking is a little expensive ($33/nt.), but they have lots of attendants and service is fast and very friendly. Nice touch: free coffee and croissants (while they last) from 6am to 9am at the lobby entrance to the restaurant.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, January 9, 2013
Bonjour Tarcisius,

Thank you very much for your feedback from your stay while with us here at Sofitel Los Angeles! We look forward to welcoming you back soon!

Merci,
Nina M.
Guest Relations Manager
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1,698 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

On my way to Hawaii, I decided to stay here for a night and was very impressed with this hotel. Everyone was so welcoming and professional. The room was perfect with one of the most comfortable beds I have ever slept in before. The fitness center is state of the art and I liked the thought touch of having bottled water ready for for at each cardio station. I highly recommend this hotel

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, January 9, 2013
Bonjour Shawn L,

I am delighted to read that you enjoyed our hotel so much during your recent stay! Thank you so much for your kind feedback. We look forward to welcoming you back to Sofitel Los Angeles soon.

I hope you enjoyed your Hawaiian vacation!
Warm regards,

Nina M.
Guest Relations Manager
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singapore
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 28, 2012

i have always liked the sofitel brand. it might have something to do with their chic lobbies and good but non-intrusive service. the location of this particular hotel also cannot be beat. that said, i found the room that i had to be a bit musty and dusty.. it felt a bit like someone had not cleaned it for a while.. or it hadn't been used in a bit. so for that, i feel that it did not meet my expectations of a sofitel hotel.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, December 30, 2012
Bonjour Portugal2006,

Thank your for your honest words regarding your stay at Sofitel Los Angeles. I am sorry to read that we did not meet your expectations during your trip. I do see that you stayed back with us in April, I would appreciate it if you could take a few minutes to e-mail me at Nina.Monraz@sofitel.com with a couple more details regarding your stay so that I can follow up with the appropriate departments.

I apologize again for the inconveniences you experienced with your stay, I assure you that these are not typical for our hotel. Thank you again for your honesty, and we hope to welcome you back again soon.

Warm regards,
Nina M.
Guest Relations Manager
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 27, 2012 via mobile

The Sofitel LA has once again proven to be the top hotel in Los Angeles with my recent stay, with their superior service and well appointed Hills-view suite. I escaped to LA during the week of my 50th birthday and the staff and setting made the harsh reality so much more enjoyable--especially the Concierge desk (Megan) who went above & beyond. One slight wrinkle, Simon LA recently, as in 12/1/12, has changed to a more formal, but equally quality restaurant. Thank you Sofitel LA, my favorite LA home away from home!

Stayed December 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, December 30, 2012
Bonjour Ed G,

I am so happy to read that you had a wonderful 50th birthday celebration here at Sofitel Los Angeles! Thank you so much for your kind words about our hotel, staff, and your experience. I will certainly be thanking Megan for her exceptional guest service during your stay with us. We look forward to welcoming you back soon!

Warm regards,

Nina M.
Guest Relations Manager
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Lausanne, Switzerland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2012

The comfiest bed we have slept on, friendly Belgian staff, great gym with some good free weights and machines. Staff know the best local brunch. Stylishly decorated lobby, only minor down is valet parking is $33. Oh and there was free apple cider!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, December 26, 2012
Bonjour Peter R,

Thank you for your feedback regarding your stay here at Sofitel Los Angeles! We are so happy that you enjoyed our property so much. We hope to be able to welcome you back soon. Warm regards & Happy Holidays!

Nina M.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 21, 2012 via mobile

Great location, and great staff we have always loved sofitel room was clean and staff were great slight issues with room but was quickly mended loved it so super close by to everything bar staff need training on service a bit of a let down

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, December 26, 2012
Bonjour Dorchester1969,

Thank you so much for your feedback about your stay here at Sofitel LA. We have undergone a lot of changes in our Food and Beverage offerings, and I appreciate you bringing to our attention that our service may be lacking a bit. I would be very grateful if you could take a few minutes and e-mail me at nina.monraz@sofitel.com with some of the challenges you experienced in our bar so that we can address them with our team.

Warm regards,

Nina M.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2012

This is another Sofitel Hotel that is nicely located in an area that is convenient to major attractions. Universal Studio, Century City, Cedars Sinai Hospital Center, Beverly Shopping Center and the Pacific Design Center are all close by. The rooms are comfortable and the restaurant, spa, pool and excise rooms are located on the first two floors. As in the other Sofitel Hotels, that we have stayed in, there are helpful entrance and front desk employees to assure that your stay is a pleasant one. The Hotel is decorated in a modern Hollywood decor which fits in with its location. The only thing that we missed were the super breakfast buffets that we found in their Europe and Australia hotels. Wi-Fi was provided on a daily basis by logging on with your name and room number.

Room Tip: Avoid rooms facing Beverly Blvd. because of the noise that exists during rush hour traffic.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, December 22, 2012
Bonjour ScottieMcK,

Thank you for your feedback regarding your stay here at Sofitel Los Angeles! We are so happy that you enjoyed our property so much. We hope to be able to welcome you back soon. Warm regards & Happy Holidays!

Nina M.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Los Angeles at Beverly Hills

Address: 8555 Beverly Blvd, Los Angeles, CA 90048
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Los Angeles
#7 Business Hotel in Los Angeles
#7 Luxury Hotel in Los Angeles
#7 Romantic Hotel in Los Angeles
#7 Spa Hotel in Los Angeles
#14 On the Beach Hotel in Los Angeles
#16 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sofitel Los Angeles at Beverly Hills 4*
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more   less 
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Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Accor Los Angeles
Los Angeles Sofitel

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