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Sofitel Los Angeles at Beverly Hills: Traveler Reviews

4.5 of 5
8555 Beverly Blvd., Los Angeles, CA 90048 (Central L.A)
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Sofitel Los Angeles at Beverly Hills
Ranked #13 of 301 hotels in Los Angeles
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1,167 reviews from our community

Traveler rating
    602
    371
    120
    48
    26
See reviews for
Families
183
 
Couples
470
 
Solo
101
 
Business
194
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“I do deserve to stay in a hotel like this”
5 of 5 stars Reviewed December 29, 2012 via mobile

On my way to Hawaii, I decided to stay here for a night and was very impressed with this hotel. Everyone was so welcoming and professional. The room was perfect with one of the most comfortable beds I have ever slept in before. The fitness center is state of the art and I liked the thought touch of having bottled water ready for for at each cardio station. I highly recommend this hotel

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shawn L about Sofitel Los Angeles at Beverly Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review
January 9, 2013
Bonjour Shawn L,

I am delighted to read that you enjoyed our hotel so much during your recent stay! Thank you so much for your kind feedback. We look forward to welcoming you back to Sofitel Los Angeles soon.

I hope you enjoyed your Hawaiian vacation!
Warm regards,

Nina M.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“lovely lobby, good service.. but room looked a bit shabby”
3 of 5 stars Reviewed December 28, 2012

i have always liked the sofitel brand. it might have something to do with their chic lobbies and good but non-intrusive service. the location of this particular hotel also cannot be beat. that said, i found the room that i had to be a bit musty and dusty.. it felt a bit like someone had not cleaned it for a while.. or it hadn't been used in a bit. so for that, i feel that it did not meet my expectations of a sofitel hotel.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask portugal2006 about Sofitel Los Angeles at Beverly Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review
December 30, 2012
Bonjour Portugal2006,

Thank your for your honest words regarding your stay at Sofitel Los Angeles. I am sorry to read that we did not meet your expectations during your trip. I do see that you stayed back with us in April, I would appreciate it if you could take a few minutes to e-mail me at Nina.Monraz@sofitel.com with a couple more details regarding your stay so that I can follow up with the appropriate departments.

I apologize again for the inconveniences you experienced with your stay, I assure you that these are not typical for our hotel. Thank you again for your honesty, and we hope to welcome you back again soon.

Warm regards,
Nina M.
Guest Relations Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Exceptional staff, luxurious suite. Totally worthy!”
5 of 5 stars Reviewed December 27, 2012 via mobile

The Sofitel LA has once again proven to be the top hotel in Los Angeles with my recent stay, with their superior service and well appointed Hills-view suite. I escaped to LA during the week of my 50th birthday and the staff and setting made the harsh reality so much more enjoyable--especially the Concierge desk (Megan) who went above & beyond. One slight wrinkle, Simon LA recently, as in 12/1/12, has changed to a more formal, but equally quality restaurant. Thank you Sofitel LA, my favorite LA home away from home!

Stayed December 2012, traveled solo
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Ask Ed G about Sofitel Los Angeles at Beverly Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review
December 30, 2012
Bonjour Ed G,

I am so happy to read that you had a wonderful 50th birthday celebration here at Sofitel Los Angeles! Thank you so much for your kind words about our hotel, staff, and your experience. I will certainly be thanking Megan for her exceptional guest service during your stay with us. We look forward to welcoming you back soon!

Warm regards,

Nina M.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Really nice staff, and well designed rooms.”
5 of 5 stars Reviewed December 25, 2012

The comfiest bed we have slept on, friendly Belgian staff, great gym with some good free weights and machines. Staff know the best local brunch. Stylishly decorated lobby, only minor down is valet parking is $33. Oh and there was free apple cider!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Peter R about Sofitel Los Angeles at Beverly Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review
December 26, 2012
Bonjour Peter R,

Thank you for your feedback regarding your stay here at Sofitel Los Angeles! We are so happy that you enjoyed our property so much. We hope to be able to welcome you back soon. Warm regards & Happy Holidays!

Nina M.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great as always”
4 of 5 stars Reviewed December 21, 2012 via mobile

Great location, and great staff we have always loved sofitel room was clean and staff were great slight issues with room but was quickly mended loved it so super close by to everything bar staff need training on service a bit of a let down

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dorchester1969 about Sofitel Los Angeles at Beverly Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLA, Guest Relations Manager at Sofitel Los Angeles at Beverly Hills, responded to this review
December 26, 2012
Bonjour Dorchester1969,

Thank you so much for your feedback about your stay here at Sofitel LA. We have undergone a lot of changes in our Food and Beverage offerings, and I appreciate you bringing to our attention that our service may be lacking a bit. I would be very grateful if you could take a few minutes and e-mail me at nina.monraz@sofitel.com with some of the challenges you experienced in our bar so that we can address them with our team.

Warm regards,

Nina M.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Los Angeles at Beverly Hills

Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Sofitel Los Angeles Hotel
Accor Los Angeles
Sofitel Los Angeles
Los Angeles Sofitel
Address: 8555 Beverly Blvd., Los Angeles, CA 90048
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Los Angeles
#11 Romantic Hotels in Los Angeles
#13 Business Hotels in Los Angeles
#18 Family Hotels in Los Angeles
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine of the Mediterranean at Estérel, our new contemporary French restaurant. ... more   less 
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