This hotel was perfect from the time I walked in. The staff was sooooo friendly and eager to help. The location is perfect, across the street from the Beverly Center, a 10 minute walk to Robertson for more boutiques, a 10 minute ride to Rodeo Drive. I was travelling alone so I wanted to make sure I stayed some place where I felt comfortable and this was it. Despite it being a hot spot, it was quiet in my room. The room was clean, the bed was heavenly, and I never wanted to get out of the shower. It was cool seeing the Hollywood sign in the hills behind my room too. I'd definitely recommend this hotel and plan on returning for a longer stay.

And I am an event organizer and have stayed in nice hotels all over the World. The staff was fantastic even though they had to deal with a lot of celebrity customers needing extra attention this weekend due to a big crowd attending the American black film festival in the hotel.
The Stone Rose was great, it was hopping even on Sunday night. The bartenders and wait staff there were genuinely nice to me, good luck to you Kim.
My room, 809, had a great view of the hills, and the most fantastic shower, only short of the shower at Skyloft in Las Vegas (you'll just have to take my word for it, Skyloft starts at $950 a night though).
Room service was fast and fantastic. If you want the best sushi you'll ever eat, walk up to Yabu about 200 yards north on La Cienega, on the left side of the road. Sit at the sushi bar, toss the menu and let the chef feed you. Be prepared to pay $75 per person if you go all out but it's worth every penny.
Ah, I already miss this place, I will be back, it was better than home.

The hotel decor is very chic, but what I was looking for was a good night's sleep and decent service. I got neither. I had a room on the 8th floor but could not sleep in the wee hours of the morning because of the music blaring from the disco on the 1st floor. The music was discontinued when I called to complain at 1am, but it begs the question ..is their priority running a hotel or a disco? Repeated slip-ups: a breakfast order put in the night before is lost. Another breakfast order arrives with peanut butter (god knows why) and no butter for the toast. For lunch, the worst ceasar salad and chicken soup I ever ate. An article of clothing lost when my bags were moved from one room to another by a bellman which was never recovered.

Do yourself a favor and find a competent but less chic hotel.

The recently remodeled Sofitel LA is absolutely gorgeous. We last stayed there several years ago, and although then it was outstanding, it has now totally transformed into a sleek, sexy and hot place to stay. Many high end hotels come across as impersonal - not the Sofitel. Every person we met, valet, front desk, concierge, housekeeping and restaurant staff were very friendly and made us feel welcome.

Our room was a suite on the penthouse (10th floor) level. The living room featured a flat screen TV, Bose sound system and a spacious balcony overlooking the Beverly Center and a view of the downtown skyline. The bedroom featured floor to ceiling windows with electric shades, a very comfortable bed, chaise and another flat screen TV. The bathroom was enormous with separate roman tub, glass enclosed rainfall shower, closet and well lit vanity area. When returning to our room after dinner, the maid had prepared the bed, and left water, cookies, chocolates and a personal welcome note from the manager. These are the unexpected touches that we will remember for a long time.

The next morning we ate a delicious breakfast in the hotel restaurant where we sat outside on the terrace under sunny blue skies. We were sad to leave as we felt so welcomed and were treated like royalty. The location is perfect, an easy drive from LAX in under 30 minutes (take La Cienega all the way from LAX to the hotel). For us, there is no other hotel or hotel chain that comes close to the perfect blend of comfort, service, quality and perfection as Sofitel, and if visiting LA, we hope you will enjoy it as much as we did.