This is the second time I've been here on business. I like the fact that they have FREE wifi internet. And what everyone has said about the staff? I double that. Extremely courteous. I only had occasion to eat one meal (room service) and it was excellent. I was on the club level. The room was fine in terms of size. The connecting door is a disadvantage, ie: the tour of Italians returned at two in the morning, hammered, and sat next door and laughed for an hour. Very loud. For me, the location was great. My client is right up Pico about five minutes. I'd recommend this for people who have never been to So Cal and are here on tourism. Of which there seem to be quite a few here.

My daughter was having surgery the day I checked into the hotel and we had decided to stay overnight here to make things easier for her and me....the staff was extremely accomodating and very understanding..the refridge that I asked for was brought up immediately and everyone, from the valet to the front desk to housekeeping were very polite and nice..the shower did not work properly, however...it got cold right away and I thought the valet parking was a little steep at $18 (self park was $14) for such an inexpensive hotel..we paid $115 (AAA rate)..but I would recommend it here..the location to Rodeo Dr. was a hop, skip, away from this hotel..a great bargain and it was nice and quiet too..I ordered food from their restaurant and the ceaser chicken salad had tons of chicken in it, for a change so that was a pleasant surprise also..the amenities were very nice also and we got to keep a pretty silk type bag containing a mini lavender scent sheet spray, ear plugs and a black out eye mask, which was really cool..I have stayed in much more expensive hotels and never received this kind of amenity.

Having read reviews about moderately priced hotels in LA I was worried about reports of unsafe neighbourhoods, unfriendly staff and dirty rooms (one reported dried blood on the bedhead). I chose the Crowne Plaza Beverly Hills because of generally positive TripAdvisor reviews, its location and access to good public transport and I was not disappointed. I can thoroughly recommend this hotel. The staff were friendly, the rooms very clean and the beds were so comfortable I had trouble getting my daughter up in the mornings! We joined the hotel chain's "Priority Club" and received a complimentary breakfast each morning which was more than adequate and saved us dollars. The bathrooms were a little small and needed updating but they were fine. There was easy access to the city bus system with the Big Blue bus-stop to Santa Monica beach just around the corner and the Metro to downtown outside the front door. We were in walking distance to Rodeo Drive. We had no trouble getting around using the public transport system and enjoyed our stay in LA and at the Crowne Plaza.

I can say I truly enjoyed the hotel. Upon checkin there is a beautiful lobby, and vallet service is efficient and friendly (only a few more dollars per night!) I would recommend doing the whole vallet thing because the parking garage is a bit of a pain. We probably used the vallet service 3 or more times per day of course coming in and out to see all the different area attractions.

The rooms are just average (used to be a Holiday Inn) although the beds are luxury! First good night sleep I'd had in awhile! No fan in the bathroom, no mini-fridge or wetbar, no balcony, although there are beautiful views of the Beverly Hills downtown area.
I wouldn't recommend walking to Rodeo drive. You'll need a car in L.A. There's NO complimentary breakfast (you have to be a priority member.) The business center came to a convenience although there is a a charge to use it.

The pool was too cold in October I don't think it's heated but we got drinks from the bar and enjoyed the whirlpool jacuzzi!

This is a good place to stay for the cost I think we paid $100 per night. I would recommend it more for business than pleasure.