We stayed here as part of a two week road trip between LA, Palm Springs and Vegas. I was travelling with my partner, and two kids aged 13 and 5. Would definitely stay here again
How long did we stay? 4 nights
Where we booked/how much we paid – via www.lowcostholidays.com £312 total for a room with two double beds. Booked about 4 months before travel.,
About the place-
The hotel is a modern design, painted grey, a tall tower block in a residential/office area. They have valet parking for $20 per day with in/our privileges. The reception is bright airy and welcoming. Lots of modern twists throughout. Outside pool area, quite a small pool max of 30 people I would think. Plenty of sun beds and shade around the pool.
Deck 33 restaurant overlooking pool which served lovely food.
Locally – Literally 5 min drive from LAX airport. You see this hotel on take-off and landing!!! However the windows are thick and we NEVER were bothered by the airplane noise. Supermarket next door (Ralphs) for any supplies needed. Small selection of restaurants locally including KFC drive-thru, pizza places etc
Favourite bits –
Room was big, modern and well-equipped
Cute toiletries offered
Fridge and safe in room
Quick checkin, information then emailed such as check out time and invoice.
Pool area was nice, relaxing and well equipped
Deck 33 restaurant and bar was modern, fun and served lovely food – friendly staff
Free wifi with unlimited users per room
Bits we disliked/or could be improved –
Three lifts however they were super slow. We often waited at least 5 mins to catch a lift down
Breakfast buffet could be improved. $12 pp and although it is varied daily they are slow to serve, you must ask for juice which comes in a small plastic cup, slow to replenish foods. The actual food was tasty!
On the Saturday afternoon during our stay there was a private pool party. Whilst we were allowed entry to the pool area we had to queue on the street (not appropriate in swimwear!), it was extremely loud music with inappropriate lyrics for kids swimming at 4pm and a general whaft of cannabis! The management were kind and offered us free food during our stay – needless to say we didn’t swim for long!! There had been no warning of this pool party or we wouldn’t have promised the kids a swim!!I have emailed regarding this however received no response 21 days on!!
Definitely recommend staying here as its just 15 mins to Venice or Santa Monica, 30 mins to Hollywood, and 5 mins to the airport. Our sleep was perfect and the standard was great especially for the price we paid. Maybe just avoid the private pool parties. I would suggest management just put a sign warning guests if they have a party booked!
Small diner nearby called KJ’s – do an American selection for breakfast for a better price
- Official Description (provided by the hotel):
- Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] ... more less
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- Also Known As:
- Custom Hotel Los Angeles