I stayed here for 6 nights. It was a very pleasant experience for a first time in LA. The room was very good (only 10 like this - executive suite, in the Hotel), large but a little bit tired. Very good bed, very good bathroom, nice view, over the east: city, downtown and Hollywood also (very nice in clear sky). No breakfast included in the price, like in almost all hotels in Europe. The Restaurant is OK if you do not want dining outside for a night or two, but no more. The staff was very friendly, but the surprise was the concierge: they can not help as you wish when try to have a travel experience in LA. Overall I had a pleasant stay and YES, I recommend this Hotel for business travellers in LA, definitely !

On first sight, I would have been quite happy to award this hotel 6/5 stars until I remembered that the standard is set by the Intercontinental Singapore. OK, 5/5 then. Sorry - not this time as I'll explain.

First, the good stuff. This hotel was heading for 5 stars no problem. The atmosphere matched ICH Singapore. Layout, staff, efficiency, room, view, treatment of Platinum Club members. All first rate.

But now the differences, ICH Singapore has several restaurants of different cuisine and it has a Club Room with a genuine happy hour. ICH LA has one restaurant and no Club Room. so that's half a star knocked off straight away.

Then the restaurant itself. The hotel was very busy - we got our room reservation by the skin of our teeth (we had been on the waiting list). So why was the restaurant so lightly patronised? I think I know why; it was the utterly crazy, inappropriate menu. It was basically a Tapas menu, except that it wasn't.

Dishes were grouped by price, starting at $6 and ending at $18. There was no indication of quantity and the waiting staff were understandably reticent to advise because of differences of perception that people have. So I chose Miso soup ($6), Dim Sum ($13) and Japanese Beef Curry ($16). Of course, I couldn't eat it all because the curry was huge. Annoying to say the least.

But that was a mere blemish compared with my wife's misfortune. On this ridiculous Tapas style menu was a $18 Flat Iron Steak. She ordered that only to be told that there was no more Flat Iron Steak - in the ICH LA; in the USA! The excellent waiter then provided the room service menu on which there was a much more expensive (and no doubt sizeable) New York Strip. Ten minutes later, an embarrassed waiter came back to say that there was no more New York Strip - in the ICH LA, in the USA! What!? So she settled for some sort of Chicken Salad from that ridiculous Tapas menu, not knowing what size it would be (huge) and whether or not she needed to order something else (she said it was an excellent dish - but huge).

You can see that there is something seriously wrong with the restaurant setup. That was enough to dock two stars from the assessment. BUT, what added a star to make it 4/5 was our waiter; a character in his own right, widely travelled and who handled us perfectly. Perfectly.

I have some serious advice for the ICH high-ups; get a grip on this restaurant of a fine hotel. You need to have a classic menu that everyone can immediately understand; none of this crazy non-Tapas Tapas nonsense. Have Tapas as on option by all means, but then it should be proper Tapas. This restaurant, steak less, was an avoidable failure.

I found the room very decent. The staff helpful. Not many guests which sometimes is a good thing. Bar and Restraurant. Staff very nice, but when a place isn't busy I am always concerned about the freashness of eveything. It was fine, A little tired is how I would describe it, Maybe more of a lack of energy than anything. Nothing great, nothing bad, not a special occasion place. But if you want a nice place to stay in that price range go with it.

I stayed here for a week, and overall had a pleasant stay. The room was sufficiently large with a comfortable bed and I had a great view of Los Angeles out to the ocean. I also left something in my room when I checked out and they shipped it to me as soon as I called.

However, the property does feel a bit tired and probably could use some updating. The valet staff is a bit slow, so you might have long waits for your car. As for the location, it is in Century City which is a stone's throw from Beverly Hills, etc. I stayed to be near to an office, but it may not be the best area to stay as a tourist in LA.