I booked this hotel via Wyndham web site. Since I am a Wyndham member, the Web site gets my address, tel# and what not. When I checked in, the hotel guy manually typed everything on my driver's license and then he swiped my drivers license on a card reader. Why did he have to do that??? In the age of ID theft, I was very concerned and asked the guy. He said "it is our plicy". Now I worry that what would happen to my personal information. The initial room assigned to us smelled bad - the previous guest must have smoked inside the room. I reported the smell to the front desk and they gave us a new room - this was the only good thing about this hotel. The new Room was clean but no ammenities besides soap and shampoo. Not even a hair dryer. "Hot" water was luke warm. Upon check out, I asked for a receipt and the guy at the front desk gave me a copy of "Reservation Confirmation". I tokd the guy that it wasn't a "receipt". He said "Yes, it is". This is a hotel I will never stay again and I am now doubtful about all Travel Lodge group. Hope they are not selling my personal information to someone else.
- Official Description (provided by the hotel):
- The Country Side Inn - Sylmar is a centrally located hotel offering great value, friendly service, package deals and superb amenities. It is ideal for both business travelers and vacationers. Nearby attractions include Hurricane Harbor, Universal Studios, the Staples Center and Los Angeles beach locations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Travelocity, Wyndham and Tingo so you can book your Travelodge Sylmar/Magic Mountain Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.