We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel under renovation” 2 of 5 stars
Review of Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Comfort Inn & Suites Near Universal - N. Hollywood - Burbank to your Saves list
Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
2.0 of 5 Hotel   |   6147 Lankershim Boulevard, North Hollywood, Los Angeles, CA 91606   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #161 of 339 Hotels in Los Angeles
Clermont, Florida
Level Contributor
121 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Hotel under renovation”
2 of 5 stars Reviewed June 25, 2014

We had 3 rooms during our 2-day stay. The first room's door key swiper did not work (203), so we had to move all of our stuff to a new room (206). We had a bad sleep in that room, because it was right next to the elevator and ice machine (quite noisy all night).

The next morning, we requested another room and was upgraded to a jacuzzi room (207). That room was very large, but not worth the price we would have paid if not getting a free upgrade. The furniture had scratches and stains, the carpet had paint spilled on it. The floor was dirty (didn't look like it was vacuumed). The room had a paint smell in it.

Another problem we had was the stairway next to the office was closed for painting. We were told it would only be closed for the night and to use the other stairway at the other end of the hotel, away from the office and entrance. That stairway was full of trash and painting supplies. These stairways are suppose to be used as emergency evacuation routes in case of a fire or other emergency. Having the stairway full of trash is a safety hazard. The stairway next to the office was not opened during our stay. They said after a coat of primer, they had to do a coat of paint. The smell was throughout the hotel.

The hotel is not in the best side of town. The view from our window on one side of the hotel was an automotive garage and on the other side was the store next door. There was a couple fast food restaurants close by, they were dirty and not up to standards.

Also, we have a service dog. When we arrived I told the desk clerk about our dog. Thy asked for documentation, which I provided and they copied to put in our record. Every time we took our dog past the office we would get stopped and told "no pets allowed in this hotel!" We had to explain 4 times that she was a service dog and to check our records.

We use Choice hotels all the time and this one did not meet up with their standards. We paid over $300.00 for a 2-night stay. Not worth the high price. We will not use this hotel again.

Room Tip: Room 206 was noisy - next to the elevator.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 26, 2014
Thank you for taking the time to to share your recent experience at the Comfort Inn & Suites, Near Universal Studios. We would like to sincerely apologize for the inconvenience during our much need renovation. We are trying our best to expedite the revamp of our property, and minimize any inconvenience. I have personally spoken to my staff about the continuous inquiry about your service dog. We sincerely apologize for this inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

110 reviews from our community

Traveler rating
    18
    55
    20
    10
    7
See reviews for
60
25
6
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Roseville, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed at Comfort Inn & Suites for our entire 4 day trip with our grandkids and daughter. The reviews were good on this one so we decided to stay. We had 3 adults and 3 children so the two queen beds and sofa bed suited our needs and kept our costs down. The room was very spacious as was the bathroom. Everything was clean and we had everything we needed.

The gentleman manning the laundry area in the parking structure was quite pleasant and gave me extra towels, washcloths, and coffee when I asked. The breakfast area was large (only one waffle iron though) and was well stocked.

The pool was very small, but the kids did get to swim for a short time after we returned from Universal.

The area was just getting into the unsavory part of town, but was still okay. To get into the elevator, you had to have a key so that was an added measure of safety.

All in all a good value with everyone getting breakfast as well.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 26, 2014
Thank you for your review. We appreciate the opportunity to serve you. We hope to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauwatosa, Wisconsin
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 13, 2014

We got in quite late on a Sunday night. Some of the parking was coned off and we weren't sure where to park, but it's under the hotel and seemed pretty secure. We walked up to the lobby and then were given a room that was on the second floor. The room numbers were made of paper and a sign said everything was going to be painted. We got into our room and could see several things were updated(bathroom) while others were outdated or damaged by the reno(door frames). There was complementary water and candy in our room. The view out of our room was the back of an ethnic restaurant and someones' backyard. My husband kept saying it's only for one night. We couldn't get our tickets for Universal to print on the lobby computer because of the lack of adobe and inability to download attachments. The breakfast was the usual and the lobby and morning staff was very nice. It was just a bummer, we have stayed at 6 hotels in the course of our trip. This was the most expensive and the least value for our money- maybe that's just LA?

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 16, 2014
We sincerely thank you for your patience during your stay with us. Although we are delighted to improve our guest experience, we wish to make it an unnoticeable experience as possible. We appreciate the opportunity to serve you. Hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. George, Utah
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 13, 2014

Hotel was a little hard to find. Our room was excellent. Beds were very comfortable. Room was very quiet. On the bed were soft and firm pillows. Looks like hotel is doing some remodeling in the rooms. The hallway carpet was in need of being cleaned. Breakfast was good but this location didn't offer fresh fruit besides bananas and apples. Parking is very secure. Disappointed they didn't have a hot tub. Pool is very small.

Room Tip: We got a room on the second level opposite end from the elevator.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 4, 2014
Thank you for giving us the opportunity to serve you. . We will try our best to fulfill all areas that were of lacking. As we strive to make every effort to meet all the needs of our guests, we hope you will give us the opportunity to serve you again. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ukiah, California
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

My wife and I found this property very convenient and met our needs very well. It was a very typical Comfort Inn in terms of offerings and amenities. It's located in a commercial section of the upper end of what is called No Ho. There is an obvious attempt to give the area a safer, upscale look and feel. It does mean there are restaurants nearby, but I would say they still have some work to do. The outside door to the elevator was locked requiring a room key for access. There is covered parking, but many places are double meaning you are going to get blocked in and have to go to the front desk to have a car moved. Staff was friendly and helpful. Our king bed room was clean, had reasonable room, but the large bathroom had a strange lighting and electrical outlet arrangement. There was no direct light over the sink, nor any outlets near it. Don't know if that was a standard arrangement or not. There also was no screen over our second floor window. Mattress was comfortable. Room was quiet. We would stay here again.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 5, 2014
Thank you for giving us the opportunity to serve you! We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Mateo
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 26, 2014

As a rule I sanitize the light switches, remotes and table top surfaces in hotel rooms. I usually use the wipes on these areas. Usually you come across a little dirt here and there, not at this hotel. My wipes were as clean and as white...as if they weren't even used. The room was large and quite clean. The breakfast had enough choices for everyone. They have free parking. The staff is very polite and accommodating. There is a grocery store across the street. The rooms offer plenty of outlets and free WiFi. The hotel is located between Burbank Airport and Los Angeles, central to everything. I will be staying here again. Can't recommend enough.

Room Tip: Seems to be a quiet area.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, June 5, 2014
Thank you for your review. We are delighted to hear about your experience. Looking forward to seeing you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 7, 2014

We visited Los Angeles mainly for the Universal Studios. We searched at other hotels near Universal but couldn't find one that would cater to a big family for a lesser value. So, we stayed at this hotel, for 3 nights. Our family occupied 3 rooms, one is adjoining the other and another separate room. Four of us stayed in the adjoining room, and it was spacious. The room had a fridge and a coffeemaker, which are a treat nowadays when we compare it to standard rooms in other hotels. The staff were courteous. We requested for additional bathroom items and they gave it to us, at no extra charge. Breakfast was included in the package, and it was convenient. Continental buffet breakfast, though not overflowing, was enough to fill our tummies before we went out to explore LA. Our big family really enjoyed our stay at this hotel.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciuniversal, Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review, August 15, 2014
Dear Sir/Madam,
Thank yopu for taking our online survey. We appriciate your feedback. I am glad you and you family enjoyed your stay with us. Your satisfaction is important to us. We hope to see you here again soon. We will continue to provide you with an exceptional stay.

Sincerely,
General Manager
Comfort inn & suites
North Hollywood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Hollywood
Comfort Inn Near Universal Studios Hollywood
BEST WESTERN Burbank Airport Inn
#83 of 339 in Los Angeles
4.0 of 5 stars 281 reviews
Show Prices
Show Prices
Show Prices
Central L.A
Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites Near Universal - N. Hollywood - Burbank? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

Address: 6147 Lankershim Boulevard, North Hollywood, Los Angeles, CA 91606
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #161 of 339 Hotels in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites Near Universal - N. Hollywood - Burbank 2*
Number of rooms: 61
Official Description (provided by the hotel):
The Comfort Inn & Suites(R) Near Universal - N. Hollywood - Burbank is conveniently located with easy access to many southern California attractions. This North Hollywood, CA hotel is close to Universal Studios Hollywood theme park and the famous NoHo Arts District. The hotel is also minutes from NBC Studios, the Walt Disney Studios and Warner Bros. Studios located in Burbank. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Orbitz, Hotels.com, TripOnline SA, Odigeo, Choice Hotels and Agoda so you can book your Comfort Inn & Suites Near Universal - N. Hollywood - Burbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites Near Universal Studios Hotel Los Angeles
Comfort Inn Los Angeles
Los Angeles Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.