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“Courtyard Convenience for airport arrival” 4 of 5 stars
Review of Courtyard Los Angeles LAX/Century Boulevard

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Courtyard Los Angeles LAX/Century Boulevard
3.0 of 5 Hotel   |   6161 W Century Boulevard, Los Angeles, CA 90045 (LAX Area)   |  
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Ranked #40 of 323 Hotels in Los Angeles
London England
Top Contributor
111 reviews 111 reviews
41 hotel reviews
Reviews in 73 cities Reviews in 73 cities
148 helpful votes 148 helpful votes
“Courtyard Convenience for airport arrival”
4 of 5 stars Reviewed March 4, 2013

After a lot of research on Trip Advisor of the various hotels close to LAX, we chose the Courtyard by Marriott LAX on West Century Boulevard for a three night stay.

We arrived at LAX and two hours after touching down, we were finally able to leave the airport! The hotel shuttle pick up point was easy to find and we waited only about ten minutes for one to arrive. This was at about 3.30 pm. The driver helped us load our five bags and we then proceeded to the Marriott which is one block away from the Courtyard by Marriott.

The reception staff were friendly and helpful and check in was accomplished swiftly.

Our 7th floor room was, like the rest of the hotel, recently refurbished and in good condition. The room itself was large and comprised a king sized bed, wardrobe, 3 drawers writing desk, fridge (not stocked), a 3 seater settee, TV, safe, ironing board with a hand basin in the bedroom area. Completing the set up was a hairdryer which was virtually useless due to the extremely short power lead.

The bathroom comprised a large bath and toilet, with an overbath fixed shower head, which was the only item which had not been replaced, was difficult to operate, and dripped when turned off. LIghting in the room was very good and the bed was comfortable, with a good pillow selection.


There was a coffe maker with free filter coffee and an ice bucket which could be replenished from a room adjacent to the lift area. The towels were of good quality, face cloths were also provided, as were soap tablets, shampoo, conditioner and body lotion, but no shower gel!

On the same level as reception, located on the ground floor entrance level, were four free internet terminals plus printer. Additionally there were three separate terminals to facilitate airport check in, again with printers. We felt that this was a very good idea, and freed up the other terminals for general computer work.

Also on the ground floor, was a "Bistro" which offered food from 6.00 am. The selection was limited and the price was typical of this standard of hotel.

Our choice of this hotel was mainly determined by the reports of the reliability of its airport shuttle, contrary to stories regarding other hotel shuttles; and the facility to walk to Terminal 1. The shuttle runs nominally every 15 minutes, but this interval can vary depending on traffic and patronage. It effectively starts at the Marriott, picks up at the Courtyard and goes to all the airport terminals starting at 1, before returning to the Marriott. During our stay we made a return trip to San Francisco from Terminal 1, and also a trip by train to San Diego, which involved catching the Fly Away bus from Terminal 1 to Union Station. Without luggage we did these transfers between hotel and Terminal 1 on foot at all times of day and night. At a brisk walking pace, we were able to leave our hotel room and arrive at Terminal 1 in 13 minutes. The route is reasonably well lit and busy, so this proximity to the airport is a big plus for the Courtyard.

Would we come again? If we return to LA, yes.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 5, 2013

This would have been a great stay since the rooms are up to date and the hotel is close to the airport. Just when I thought that I was gettting my money's worth, I was wrong. When I was ready to go to bed, pulled the comforter and saw long hair and crumbles of potato chips on the bed. I tried to remove it but it was a lot. Then I noticed a bad smell on the linens and pillow case. I decided to call the front desk to have the linens change but they told me that there were no housekeeping at night and that I had to change the linens myself, can you believe that? This is Marriott?! So I had to do it myself which is the first time I have to do after staying in different hotels. My suggestion is to go and stay at other hotels, for the price you can get better and cleaner rooms.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardLAX, General Manager at Courtyard Los Angeles LAX/Century Boulevard, responded to this review, February 7, 2013
Your comments and feedback is very important to us and we appreciate you sharing your experience as well. We are also glad to hear you like our new updated look and multi-million dollar renovation to the entire property. At the Courtyard LAX we understand how critical it is to provide a clean and comfortable room that allows you to relax. Please contact me so I may follow up with you as this in not typical for our hotel. We pride ourselves on fresh linen, each and every stay. Our training and expectation is that we resolve any guest issues promptly and to your satisfaction prior to check-out.

Please accept my apologies and we hope you will give us another opportunity to welcome you back to exceed your expectations. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2013

Because of a snafu with our hotel reservations, we had to scramble to find a place near LAX. Took a chance on this place and was very pleasantly surprised. Luxurious, no, but if you need to be near LAX, it's great. Clean, good service, great little cafe...and Starbuck's coffee too! I would choose this over the LAX Hilton!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milano
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 4, 2013

Hotel is fine...check in is very quick and effiecient..room is very large and bathroom is fine..all is very clean.
The restaurant is a little pricey for what it is...
only problem was shuttle service --we waited a good 25 minutes which is not ideal after 12 hours on a plane...
would suggest

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 1, 2013 via mobile

This is my idea of the perfect business hotel. The staff is so helpful, good location, free wireless, decent food, comfortable room. This will be my go-to place in LA. I was most impressed that they offered to pick me up at the car rental nearby--saved me a ton of time and bother. The food in the Bistro is unexpectedly good. Room was spacious. Every service was speedy and helpful. The management of this property should be proud--it advances the brand.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 16, 2013 via mobile

Nice staff that gave us a different room so we could get an early check in
Big room with comfortable beds to sleep of the long flight bad rest. Nicer amenities would be appreciated but the ones provided worked well.
The valet parking is not an option if you have a car but works pretty well especially when tired.
No food was included in our rate but there is a coffee bar and snacks to buy near the front desk

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2013

I have stayed here twice for early morning flights. The property looks like most other city center Courtyards so it doesn't feel like a dumpy hotel near the airport. The best thing about it is that it's as close to the airport as one can get and it is the last shuttle pickup before entering the airport. It's also a 5-10 minute walk from Terminal 1, if you are traveling light and care for the exercise.

If you're staying here beyond just an overnight layover, there's a trolley that takes you to El Segundo and Manhattan Beach. It's free if you're staying at just about any hotel along the Century Blvd corridor. I haven't taken advantage of it, as it stops running at 9pm, but that's certainly a nice perk since the area around Century Blvd is a bit a wasteland.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles LAX/Century Boulevard

Address: 6161 W Century Boulevard, Los Angeles, CA 90045
Location: United States > California > Los Angeles > LAX Area , Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Los Angeles
#40 Family Hotel in Los Angeles
#40 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles LAX/Century Boulevard 3*
Number of rooms: 178
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Also Known As:
Courtyard Los Angeles Lax/Century Boulevard Hotel Los Angeles
Los Angeles Courtyard
Los Angeles Marriott

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