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“Bed Linens dirty” 2 of 5 stars
Review of Courtyard Los Angeles LAX/Century Boulevard

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Courtyard Los Angeles LAX/Century Boulevard
3.0 of 5 Hotel   |   6161 W Century Boulevard, Los Angeles, CA 90045 (LAX Area)   |  
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Ranked #38 of 339 Hotels in Los Angeles
Certificate of Excellence 2014
Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Bed Linens dirty”
2 of 5 stars Reviewed February 5, 2013

This would have been a great stay since the rooms are up to date and the hotel is close to the airport. Just when I thought that I was gettting my money's worth, I was wrong. When I was ready to go to bed, pulled the comforter and saw long hair and crumbles of potato chips on the bed. I tried to remove it but it was a lot. Then I noticed a bad smell on the linens and pillow case. I decided to call the front desk to have the linens change but they told me that there were no housekeeping at night and that I had to change the linens myself, can you believe that? This is Marriott?! So I had to do it myself which is the first time I have to do after staying in different hotels. My suggestion is to go and stay at other hotels, for the price you can get better and cleaner rooms.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardLAX, General Manager at Courtyard Los Angeles LAX/Century Boulevard, responded to this review, February 7, 2013
Your comments and feedback is very important to us and we appreciate you sharing your experience as well. We are also glad to hear you like our new updated look and multi-million dollar renovation to the entire property. At the Courtyard LAX we understand how critical it is to provide a clean and comfortable room that allows you to relax. Please contact me so I may follow up with you as this in not typical for our hotel. We pride ourselves on fresh linen, each and every stay. Our training and expectation is that we resolve any guest issues promptly and to your satisfaction prior to check-out.

Please accept my apologies and we hope you will give us another opportunity to welcome you back to exceed your expectations. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 4, 2013

Because of a snafu with our hotel reservations, we had to scramble to find a place near LAX. Took a chance on this place and was very pleasantly surprised. Luxurious, no, but if you need to be near LAX, it's great. Clean, good service, great little cafe...and Starbuck's coffee too! I would choose this over the LAX Hilton!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milano
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 4, 2013

Hotel is fine...check in is very quick and effiecient..room is very large and bathroom is fine..all is very clean.
The restaurant is a little pricey for what it is...
only problem was shuttle service --we waited a good 25 minutes which is not ideal after 12 hours on a plane...
would suggest

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Top Contributor
63 reviews 63 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 1, 2013 via mobile

This is my idea of the perfect business hotel. The staff is so helpful, good location, free wireless, decent food, comfortable room. This will be my go-to place in LA. I was most impressed that they offered to pick me up at the car rental nearby--saved me a ton of time and bother. The food in the Bistro is unexpectedly good. Room was spacious. Every service was speedy and helpful. The management of this property should be proud--it advances the brand.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 16, 2013 via mobile

Nice staff that gave us a different room so we could get an early check in
Big room with comfortable beds to sleep of the long flight bad rest. Nicer amenities would be appreciated but the ones provided worked well.
The valet parking is not an option if you have a car but works pretty well especially when tired.
No food was included in our rate but there is a coffee bar and snacks to buy near the front desk

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2013

I have stayed here twice for early morning flights. The property looks like most other city center Courtyards so it doesn't feel like a dumpy hotel near the airport. The best thing about it is that it's as close to the airport as one can get and it is the last shuttle pickup before entering the airport. It's also a 5-10 minute walk from Terminal 1, if you are traveling light and care for the exercise.

If you're staying here beyond just an overnight layover, there's a trolley that takes you to El Segundo and Manhattan Beach. It's free if you're staying at just about any hotel along the Century Blvd corridor. I haven't taken advantage of it, as it stops running at 9pm, but that's certainly a nice perk since the area around Century Blvd is a bit a wasteland.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Neck, Delaware
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 5, 2013

Stayed here one night prior to boarding a flight back to the east coast.Excellent choice and great welcoming experience.Very modern and welcoming lobby with lots of computers, cozy niches with TV's and tables to eat at with tv's. Nice Lobby Bistro for light meals and quick breakfast. Shuttle super convenient to LAX. Beds were soooo comfortable and rooms have been recently remodeled very nicely. Room was huge with fridge and couch....HVAC was quiet.
Friendly people...easy walk to full service hotels with full service restaurants if that is what you want.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles LAX/Century Boulevard

Address: 6161 W Century Boulevard, Los Angeles, CA 90045
Location: United States > California > Los Angeles > LAX Area , Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Los Angeles
#27 Business Hotel in Los Angeles
#41 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles LAX/Century Boulevard 3*
Number of rooms: 178
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Also Known As:
Courtyard Los Angeles Lax/Century Boulevard Hotel Los Angeles
Los Angeles Courtyard
Los Angeles Marriott

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