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“Cheap for a reason” 2 of 5 stars
Review of Hollywood Hills Hotel

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Hollywood Hills Hotel
2.5 of 5 Hotel   |   1999 N Sycamore Ave, Hollywood, Los Angeles, CA 90068 (Hollywood)   |  
Hotel amenities
Ranked #67 of 322 hotels in Los Angeles
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Cheap for a reason”
2 of 5 stars Reviewed September 24, 2012

I had read the reviews, which had positive things to say, but all pointed out that the rooms weren't new or overly clean. So we thought we knew what we were getting ourselves into. But when we walked down the dark, dank hallway on the 2nd floor and opened the door we were shocked at how dirty and rundown the room truly was. The mysterious streaks on the wall as soon as you entered the room weren't as alarming as the diry carpet in the living room area. It was obvious that it hadn't been vacuumed in quite a while as it looked dirty & stained and there was still a couple of dead bugs in the open. We went to check the bed for signs of bugs (something we always do when we stay in hotels) and found some mystery stains that appeared to be blood on the bed skirt. At this point i didn't even want to go near the bed. Back to the living room we went, that's where we saw another very large mystery stain down the drapes and something splattered & stained on the desk lamp. We were tired from being up early and traveling but there was no way we were going to sit down on the old, ripped up, dirty couch in the living room. We went to the balcony to discuss what we should do and noticed that the balcony foundation is cracking and looks to be seperating from the building At this point we called the front desk.

We asked if it was possible to change rooms and detailed the dirtyness of the room and while the staff was nice they also said the quality of the room is reflected in the price. They had the cleaning staff show us another room which was amazing, this one was bright and cleaner. Our room didn't even have a window in the bedroom. We called back to the front desk and said we would move to that room, but were then informed that we weren't supposed to see that room because it's not available. Once again the cleaning staff had to come back to our dirty room and take us to see another room. Up to the 5th floor and to a room that was smaller, but nicer and bright. It kind of felt like a cabin. By no means was this room super clean or perfect, but it was way better than the other rooms. Plus when you step out of the room you don't have to walk down the dark halls that the other rooms lead to.

The dirtyness isn't just due to lack of cleaning, it's also due to not cleaning properly. You can see where they use cleaning products on walls but they don't wipe it down completly. So you end up with a wall that's half dirty and then streaked with green cleaning product.

After all that negative talk let me mention a couple of good things about Hollywood Hills Hotel:
-- Staff are super friendly, and not in a false way. Very helpful and pleasent to deal with.
-- Free snacks. Every night before going up to our room we'd stop at the front desk and give them a list of sodas, candy and snacks that we wanted. No matter how much we asked for they never gave us attitude or said no. Why can't every hotel offer this?!
-- Free shuttle up to the property. Walking down the hill for breakfast every morning was easy. After wandering Hollywood for 12 hours the thought of the long walk up hill was not something we looked forward to. But if you stop at the front desk they'll have someone drive you up.
-- Great location!! Lots of things to see & do within a short walking distance, and close to public transit to get you around.
-- The view from our room on the 5th floor was breathtaking, day & night.

If the owners were to replace some furniture, clean the carpets & walls, and make sure their cleaning staff was properly trained, the Hollywood Hills Hotel could be an amazing place to stay.

Room Tip: Ask for room 504. Not only is it clean and have a great view, but it's close to the pool.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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202 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2012

This hotel was a great find for those who don't want to spend more than $150 per night on a room. The location is perfect, 5 min walk to the walk of fame etc. Free WIFI in the hotel lobby which is good as you don't need to be on your phone all the time when you are on holidays. The hotel is situated on a hill so you have a great view! The pool was so warm and a perfect treat after a long day of sightseeing. The have a free snack bar which is SOO awesome, any chocolate, softdrinks (soda) or chips you want. Free continental breakfast, perfect start to the day. Staff are really friendly, have great advice and really look after you. I have been told that the parking rate of $11 a day is quite cheap - we were very happy with it. The rooms are a bit tired, but if you want nice rooms then you will need to pay more a night I suppose. Loved our stay there and would definately recommend to friends.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2012

We were fairly please with this hotel. It used to be apartments that have been renovated. I think they are still in the process of renovating because it was a mix of new features and old worn features. Overall it is fairly clean, I noticed a little dirt/dust behind the bathroom door and the carpet had some stains, but everything else was ok. The beds were clean. The room is really like an apartment so this would be good if you were staying for a while. The best part of this place is the pool and the view (if you are in a city-side, not hillside room). In person, the pool really does look like the photos.
If you plan to visit the walk of starts and Chinese theatre this is a short walk from the hotel. This touristy area of Hollywood is pretty sketchy. It was nice to return to the peaceful Hollywood Hills after our insane walk down Hollywood Blvd.
If you have mobility issues, this may not be the hotel for you. There is not an elevator and depending on which floor you are on, you may need to walk up a flight or two of stairs with your luggage. The hotel is on a steep hill, so it is about a 5 - 10 minute walk down to breakfast at the main hotel (Magic Castle). However, they do offer a free shuttle.
You can use the amentities at the Magic Castle hotel (they give out snacks), but the pool at the Hollywood Hils is much nicer.The staff is super friendly and helpful. They gave us some good restaurant recommendations.
Breakfast at the Magic Castle was pretty tasty. It was your regular continental breakfast items - cereal, muffins, yogurt, fruit. It was presented beautifully (it looked like Martha Stewart set it out).
Yes we received a surprise parking fee at the Hollywood hotels. I do not remember the exact amount, but it was between $10 and $15 for the night.
To summarize, this place could be a little cleaner, but the staff, the pool, and the view are awesome.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2012

Great Hollywood location, walk to Chinese Theater and attractions. Sister property of Magic Castle. Up a big hill giving you a great view of LA. Thursday nights they have a farmers market at the restaurant above hotel which is fabulous, complete with music. Pool at hotel has great view and is quiet and relaxing after a day of sightseeing. Free snacks and breakfast in hotel lobby. Rooms are very large with nice balconies. Most have kitchenettes. Shower pressure is great! Linens great. Furnishings and cabinets in kitchen and bathroom vanities are old and nicked a bit. Bathroom counters are nice granite. Carpet and flooring not the best, but really not a problem at all. If you want luxury 4 Seasons/ Ritz Carlton decor than this is not the place for you. The size of the rooms and the location and friendliness and helpfulness of the staff more than make up for these shortcomings. We stayed 4 days and at first I was not sure of the old decor, but I enjoyed my surroundings more and more each day. The rooms are very large compared to a regular hotel room! There is an 11.00 parking fee, but the room is very reasonable /cheap at around 140.00 a night for this location. Thanks Hollywood Hills for a wonderful stay!

Room Tip: Thursday night Farmer's market is a must from 5-9pm.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 10, 2012

Hotel is in a great location, however it is also in dire need of an upgrade. The chairs were filthy (I was not game enough to sit on them) and the bathroom had an ant problem. Shower is a trickling tap and not the best shower to enjoy after a 20 hour flight. There are some apartments which seem to be different (newer windows), so perhaps we were unlucky and got the worst of the lot. Checkin was also at 12pm, however our card was deactivated at 11am, which is their standard procedure - very inconvenient having to go down and have this reactivated.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 2, 2012

We stayed at the Hollywood Hills Hotel for 3 nights this past month. It was part one of a trip to LA and San Diego.

What can I say the HHH is like that nice friend you want to fix up with someone, but the intro is that they have a great personality...of course that also means not much to look at.

Is it worth the date? Your first impression is check in. The staff here is superb, super friendly and helpful. I was greeted with a refreshing beverage (nice after the long flight and drive) fast check in, a list of free snacks (I got a few right away) a map of what’s in the area and a map of how to get up the hill and to your room. So far so good. Then we got to the room. It’s a big room with a small kitchenette a balcony looking over all of LA and a king size bed. Great start, however as you walk in you also notice the sad furniture, the drapes that are coming down a bit and not so easy to open and close, the rug that’s frayed and other shabby touches.

We decided to have a swim. The pool was right outside our door and a lot quieter and larger than the pool at the Magic Castle down the hill. The pool was perfect, refreshing, clean and well kept.

Is this the spot for you? Well the location is excellent and the parking fee the lowest I found when comparing hotels. The bed was very comfy, no complaints here. You do however have to put up with the tired look of the room and furnishings. But you get a great price. So it’s up to you to decide how much more you want to pay for pretty or a cool LA ambiance. We were happy staying here and splurged on the next hotel in San Diego. We might stay here again depending on our travel budget and would tell our friends about the great hotel with the wonderful personality.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 16, 2012

The hotel is in a good location but if you don't like to walk, you might want to consider the Magic Castle down below. The rooms are up a steep hill. Rooms are in need of paint and new shades. Remotes didn't have batteries. Beds are comfy. My daughter fell trying to go out of the door of their garage gate. It wasn't mark as "watch your step" and it has a bar going all of the way across the bottom even when the door is open. Nobody would step into a door unless warned and this door had no warnings. She came away with a bloody and bruised elbow and a VERY bruised and sore hip. Management did help with first aid but just beware. I wouldn't want someone else getting hurt. I hope they have marked that door after this incident. She is still in pain and was for the later part of our trip. :( The free snacks at this hotel were awesome. And the staff very nice. Walking distance to the nice part of Hollywood Blvd and the Jimmy Kimmel studio.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hollywood Hills Hotel

Address: 1999 N Sycamore Ave, Hollywood, Los Angeles, CA 90068
Location: United States > California > Los Angeles > Hollywood
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#55 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hollywood Hills Hotel 2.5*
Reservation Options:
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Also Known As:
Hotel Hollywood Hills
Hollywood Hills Los Angeles

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