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“Not so hot, bizarrely noisey.” 2 of 5 stars
Review of Comfort Inn - Los Angeles / West Sunset Blvd.

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Comfort Inn - Los Angeles / West Sunset Blvd.
2.0 of 5 Hotel   |   2717 West Sunset Blvd., Los Angeles, CA 90026   |  
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Ranked #115 of 342 Hotels in Los Angeles
Seattle, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not so hot, bizarrely noisey.”
2 of 5 stars Reviewed February 14, 2013

I have no beef with the Choice Hotels brand. I always stay in them in New York City and love it. For my recent LA trip I decided to try the Southern California options and decided on this one for convenience of location.

Room was good sized, relatively modern, no problem. The problems, however, were pretty bad. First, the hot water was warm at best. No real hot water in the shower over the three days I was there. It never got hot enough to be a pleasant experience. The real big problem, though, is that the cleaning staff uses a PA system to communicate with each other. There are big loud speakers in the hallways and starting around 9:30AM piercingly loud voices are talking to each other via this PA system every few minutes. It sounds like the announcer at a football game. I've never ever experienced this in any hotel anywhere in the world. Why would they think this was OK to do? People pay to stay in hotels to get a place to sleep any time of the day. There is no way to sleep in at all or take an afternoon nap with this going on. I called the front desk and asked what the deal was, she told me it would stop, and it did for that day. The next morning it started right back up again.

Totally unacceptable.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank BradyH250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, February 16, 2013
Dear guest:
Thank you for taking the time to let us know how your stay was at the Comfort Inn Los Angeles. We strive on a daily basis to provide all of our guestswith the best service possible. Each and every comment from our valuable guests we take in consideration and try to improve our services to meet all of guest expectations.
Hopefully you choose us as your destination hotel in the near future. Please feel free to contact us for future reservations 213-413-8222.
Thank you again for your comment and business.
Sincerely
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

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Torquay
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 14, 2013 via mobile

This was our second visit in 6 years, this time we had our 2 & 4 yr old sons. Our room was extremely clean when we checked in and during our 3 night stay, housekeeping always kept the room spotless. Our room had zero noise so was very peaceful. No traffic noise at all. The complimentary breakfast is fantastic. Yoghurts, apple and orange juice, bagels, toast, scrambled eggs, bacon, cereals, fruit, danish's, coffee and more. Very convenient! Plenty of parking and its free! Free wifi too, this property is top value! Only downside was that it took us around an hr to get to Santa Monica on the bus. Next time we'd probably stay somewhere in Santa Monica as with young kids, they just want to play, so the beach is more suited.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Alissia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, February 16, 2013
Dear guest:
First let me thank you for taking the time to let us know how your stay was at the Comfort Inn Los Angeles. We strive on a daily basis to provide all of our guests the best customer service possible and hopefully we met that goal.
Please feel free to contact us directly for future reservations 213-413-8222.
Thank you again for your business.
Sincerely
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 16, 2013

stayed several nights during December 2012. Location is great for Echo Park and silverlake, and central LA is easily reached by car or public transport. Great area for restaurants/bars. Room size was great and every effort made to keep clean - although maybe a little aged but they are comfortable. Found all staff helpful and friendly. Breakfast was good although breakfast area a little small, but not a lot can be done to change that. Overall the feel was of a smaller hotel making the best of whats available. Would stay again for location and helpfulness of staff.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, January 17, 2013
Dear guest:
Thank you for taking the time to share your experience during your stay at the Comfort Inn Los Angeles. It is truly rewarding to hear nice comments from our valuable guests, we strive on a daily basis to provide each one of you with the best customer service possible.
Please feel free to contact us directly for future reservations 213-413-8222 and our best rate guaranteed.
Looking forward to have you stay with us in the near future again.
Sincerely
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laval, Quebec, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed January 3, 2013

Rooms were smelly, they smelled like cigarette and the carpet wasn't clean. I even took the shower with my flipflops.
Althought the price is cheap, it is not a great location. You can find much better.
The neighborhood is not safe and you cannot be walking alone at night by yourself.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars
      Cleanliness
Helpful?
Thank Andrée-Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, January 16, 2013
Dear guest:
Thank you very much for taking the time to let us know your experience at the Comfort Inn Los Angeles.we strive on a daily basis to provide the best service to all of our valuable guests.
Hopefully you give us the chance to serve you again in the near future.Please feel free to make future reservations directly to 213-413-8222 for the best rate guaranteed.
Looking forward to have you stay with us in the near future.
Sincerely
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Los Angeles hotels

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 1, 2013

The rooms overlooking the streets are rather noisy and the black out curtain do not offer a black out. There are no other curtains, so it was rather inconvenient, as we could be seen. Our room was big and the bed comfortable. The breakfast finishes at 9:30, which we found a bit too early and there are very few tables, so there were queus. It was ok but i would think twice to go again.

Stayed December 2012, traveled as a couple
Helpful?
Thank Kleopatra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, January 3, 2013
Dear guest:
Let me thank you for taking the time to let us know your experience while staying at the Comfort Inn Los Angeles near Hollywood.We strive on a daily basis to provide all of our guests the best customer service, any comments or suggestions we take it in a constructive manner.
Hopefully you choose our Comfort Inn as your destination hotel in the near future. Please feel free to contact us directly for future reservations 213-413-8222 and our best rate guarantee.
Thank you again for your business.
Sincerely.
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff, AZ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 17, 2012

Our checking in was a little difficult only due to a lost Priceline reservation. The girl working the front desk was very patient and gave us the same room, and for a better price. The king size bed was very comfortable with clean sheets and many pillows. Overall the room seemed pretty clean although the remnants of a bar of soap were left in the shower and no one emptied the old coffee filter from the coffee maker. I saw below someone said the hairdryer didn't work. I had the same problem. Free parking in a secure garage was a plus. Good deal for the location and all that's included.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, October 19, 2012
Dear guest:
Thank you for your time to let us know your experience at the Comfort Inn Los Angeles.It is truly rewarding to hear nice comments from our guests.
Please feel free to contact us directly for future reservations 213-413-8222
Sincerely,
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 6, 2012 via mobile

We stayed here for one night in October. Free parking and wifi is a bonus. Breakfasts were good, lot of choice including waffles, bacon & eggs. I got the impression there wasn't much around the hotel which was on a main road. We were woken at 6am by people talking in the next room so the walls must be pretty thin. There was noise in the corridors during the night too, but nothing you can do about that. Apparently there are still smoking areas in the hotel which is weird. I didn't realise this was still legal.

  • Stayed October 2012
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank milica0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review, October 10, 2012
Dear Guest:
Thank you for your time to write this review and give us some feedback on how your stay was at the Comfort Inn Los Angeles. I always recommend all of our guests to request a room away from the streets for a quiet area, be sure that if we have a room available away from the streets we will not hesitate to meet our guests request.On the other hand, I am very glad to hear that you enjoyed our breakfast.
Please feel free to contact us for future reservations directly 213-413-8222 and do not forget to request a quiet room.
Sincerely,
Magaly Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn - Los Angeles / West Sunset Blvd.

Address: 2717 West Sunset Blvd., Los Angeles, CA 90026
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
#29 Best Value Hotel in Los Angeles
Price Range (Based on Average Rates):
Hotel Class:2 star — Comfort Inn - Los Angeles / West Sunset Blvd. 2*
Number of rooms: 44
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Also Known As:
Comfort Inn - Los Angeles / West Sunset Blvd. Hotel Los Angeles
Los Angeles Comfort Inn

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