If you're looking for friendly helpful staff, please save your time and money and stay somewhere else. We booked this hotel months in advance as we were coming from Australia. I requested we have two rooms and apparently a 3rd was booked by mistake of the online booking agency (even though I had called to make sure only two rooms were booked). I was treated so rudely when I told the manager on duty I had only booked 2 rooms and he advised me that he would charge me for the 3rd room because we were classed as a no show. The manager on duty would talk over me and tell me I was wrong and the worst person in the world for the mistake. After worrying and being stuffed around for days I was told we wouldn't be charged but yet my card was still charged and the charge was not reversed as I was told it would be.
I was not allowed to speak to the hotel manager although I requested to twice.
As for the hotel, the room is ok. The bathrooms need to be updated as there was holes in the ceiling and the hair dryer did not work.
The position of the hotel is close to Hollywood boulevard but everything else is a good taxi ride away.
If the staff hadn't have ruined our experience I probably would have recommended it for a mid-budget stay. But don't expect much in that department.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Cheap Tickets, Priceline, Odigeo, Orbitz and Low Cost Holidays so you can book your Comfort Inn - Los Angeles / West Sunset Blvd. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn - Los Angeles / West Sunset Blvd. Hotel Los Angeles
- Los Angeles Comfort Inn