My friend and I stayed in this hotel from Dec 12th 2008 till Dec 14th 2008. I got up early in the morning yesterday only to find that there was no hot water in the shower. We called up the front desk and the employee at the front desk told me he will have someone look into it. The employee never called back and when I called him back he told me that the manager will come and look into it. The manger came in and his suggestion was to leave the tap open for some time so that the hot water will come in. I left the tap open for at least 15 minutes and never got any hot water. We called the manger back who came back and provided us with different room with a smaller bathroom just for the shower. All this time the manger was very rude and even walked away when we were asking him about what we should do the next day. The problem repeated itself the next day and when we tried calling help desk there as no employee to take our phone call. We ended up leaving the hotel immediately without using the shower. I also found their advertisement of free continental breakfast misleading because all they provided was Donuts and coffee which cannot be considered a breakfast much less a continental breakfast. I had to face delays due to the lack of hot water and I am very dissatisfied with the attitude of the manager.
- Also Known As:
- Hometown Hotel Los Angeles
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