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“meh” 2 of 5 stars
Review of Massage Envy

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Massage Envy
14652 Ventura Boulevard Suite 100, Sherman Oaks, Los Angeles, CA 91403
(818) 986-3689
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Ranked #166 of 330 Activities in Los Angeles
Attraction details
Los Angeles, California
Top Contributor
51 reviews 51 reviews
26 attraction reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“meh”
2 of 5 stars Reviewed February 13, 2014

ok, for the price I guess its an OK experience. I DID NOT want to sign up for a membership-why should I sign on for a year if I haven't even tried it yet... very pushy people.
The massage was OK... just OK. Thats it... worth it? not worth it? meh.. I can't even decide.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
5 attraction reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Awesome experience!”
5 of 5 stars Reviewed June 8, 2013

I am a member and I need an hour and a half massage. I got Bryant. I recommend him 100%! He listened to my needs and combined Reflexology, shiatsu and Swedish techniques. Go! Go! Go!

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Manager needs Customer Service Training!”
1 of 5 stars Reviewed July 5, 2012

The manager of this location is in need of extensive Customer Service Training. On SEVERAL occasions she has been snide, condescending and rude.... It was worth it to lose money just to get out of my contract!

Seriously... go a bit further down the street.... there are better establishments on every corner...

Do NOT waste your money here!

Visited May 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
21 attraction reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
“SCAM-Beware”
1 of 5 stars Reviewed April 4, 2012

Do not sigh up for membership here. They will do anything to keep your monthly payments going. The employees lie and tell you they've taken care of cancelling your membership then say...we'll refund your money, and well we can't find your paperwork or that employee doesn't work here any more.They constantly have new managers and the owners would rather have a customer who got lied to by their employees, had to make months of payments due to their employees' mistakes, get bad publicity, and get reported to the BBB than just correct their mistakes, issue a refund, and do the right thing. Stay away from this establishment.

Visited December 2011
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
83 reviews 83 reviews
17 attraction reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Worth every minute of relaxtion”
5 of 5 stars Reviewed April 3, 2012

I am a member of Massage Envy...however I just don't visit any of their locations. I visit the Sherman Oaks location because that is where the best works...Heidi. She is very thorough and knows what she is doing. Very rarely to i book with anyone else unless is is off or on vacation. She knows how to do it RIGHT! Staff is very nice and welcoming as well.

Visited March 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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