Staff was EXTREMELY rude. Especially when I called to inquire about a $50 charge on my debit card. They charged for smoking in the room when we did not, as we are non smokers. When I called about this charge, the person with whom I spoke to would not let me get a word in, would not listen to me, talked over me, called me a liar, and even hung up. Very unprofessional. I am extremely upset with the way I was treated and will never return or recommend this hotel to friends.
The location is great. The room is decent for price/location, but of course not once you get home and see an additional charge taken from your account. We spent maybe 4 hours in the room. Checked in very late, took showers, went to the club and didn't return until about 7am. We had two young men walk us back to the hotel (safety), and were questioned by hotel staff as to how many people we had staying because they saw them. They were trying to sneak in charges for that, as well. We checked out within a couple of hours, well before check out time. We didn't even sleep in the beds. My rating is solely based off of how I was treated by the staff. Awful. The ultimate cost of this stay was definitely not worth it.
- Official Description (provided by the hotel):
- Ideally situated in Hollywood, California, the Hollywood Best Inn is an intimate hotel that offers guests thoughtful services and comfortable accommodations close to several major area attractions. Hollywood Inn is less than 440 yards from the Hollywood Freeway for easy travel around the area. Paramount Studios, the Kodak Theater and the famous intersection of Hollywood and Vine are within 2 miles of the hotel. Wake up with free coffee and donuts in the morning at Hollywood Best Inn. Guests will also enjoy amenities such as free wireless internet, cable TV with premium channels, and in-room microwaves and refrigerators. ... more less
- Reservation Options:
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- Also Known As:
- Best Inn Hollywood Hotel Los Angeles
- Best Inn Los Angeles
- Los Angeles Best Inn
- Hollywood Best Inn