I wanted to travel close to home for some R&R and I decided on a two night stay at the Hollywood Renaissance Hotel. The location of this hotel is amazing in terms to the close proximity to the famous Hollywood landmarks. Plus, the hotel is connected to the Hollywood and Highland center with lots of restaurants and shops with the grand Kodak Theatre connected right next door. However, the hotel itself is lacking customer service and basic full service. I am a young traveler and the hotel staff gave me a lower standard of service compared with older/business guests. I believe, I deserve the same quality of service in terms of greetings and manners as other guests since im paying for the same service if not more. The room went through a renovation with the usual flat screen tv and a new bed, but its old Hollywood themed furniture/sofa does not match with the new interiors. The size of the rooms/bathroom are normal Marriott standards.
The highlight of the hotel was the extremely helpful/friendly housekeeping staff at this hotel. They are terrific~!!!! HOwever, i would only recommend this hotel to older clientel rather than a younger crowd.








