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“Great stay in LA!” 4 of 5 stars
Review of The Hotel Wilshire, a Kimpton Hotel

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The Hotel Wilshire, a Kimpton Hotel
4.0 of 5 Hotel   |   6317 Wilshire Boulevard, Los Angeles, CA 90048 (Central L.A)   |  
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Ranked #49 of 324 Hotels in Los Angeles
GreenLeadersBronze level
Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great stay in LA!”
4 of 5 stars Reviewed August 6, 2013

My family of 4 stayed at the Hotel Wilshire for 6 days last year in a I bedroom room.
I was initially disappointed when on arrival they had given our room away for the night.... I had rung & emailed them many times to make sure they realised we were arriving late...... Very frustrating when you have paid in FULL for 6 nights!!! So annoying to have to move 4 people again the next day!
Apart from this I loved it here! The roof top bar was a real bonus. It was great to have a relaxing cocktail after a day sightseeing and at night after dinner- great ambience and fabulous views! ( good for people watching!! Especially for my teenage daughters!!)
We did not have a great experience with breakfast here but discovered a great cafe across the road and went there most mornings instead- this may of improved since then!
LA is a huge spread out city but we found it easy to get around from here mostly in cabs but you could easily walk to fabulous dinner destinations in Melrose etc!
The rooms were very clean and modern and ours was on the side of the building and very quiet!
The hotel had only been open around a year when we stayed so was all fresh and new and I would definitely stay here again -it was great value for money !

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley G, General Manager at The Hotel Wilshire, a Kimpton Hotel, responded to this review, August 10, 2013
Hello, Traveler,

I see that you stayed with us last year....Since then, we have become a part of Kimpton Hotels, so I hope you can come back and visit us again to experience all the great changes! We now offer additional amenities, such as complimentary evening Wine Hour, morning Coffee Hour, fitness offerings such as a yoga mat in every room and complimentary bike rentals, plus much more! A couple of things that haven't changed are the spectacular views from our rooftop and the sleek, efficient design of our rooms. We hope you will come back and see us soon!

All the best,

Ashley Gochnauer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Montreal, Canada
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed August 3, 2013

I just recently stayed at the Wilshire for a business trip and I must say the front desk staff was by far the best service I have ever received. My boss forgot all her toiletries at home and the desk provided her with EVERYTHING.I mean not just the basics, they got her make-up remover, moisturizer,etc... and when they didnt have hairspray they actually went to the store and bought her a large can of hairspray for free! Absolute gem!

The rooms were extremely clean and comfortable, I loved the bathroom with the rainshower.
The rooftop is the BEST for just tanning and an incredible view of LA.
AND EVERYDAY they have a happy hour where they serve FREE wine and sangria from5-6pm!
Excellent!

Only downside, which was the rooftop bar manager named Eric I think, was a complete jerk! I know he isnt affiliated with the hotel and more for the restaurant but he was the most condescending person I have met in the service industry. He kept barking orders at his wait staff in such a rude way and I could not help but feel bad for anyone who works for him and felt uncomfortable that he was being a tyrant in front of customers.
Otherwise on the hotel side it was excellent!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 1, 2013

West Hollywood or Santa Monica. The Kimpton hotel experience is fantastic and they definitely deserve a 4+ star rating. They went out of our way to make the experience a memorable one and even comp'd us on drinks sent to the room when they found it was a special occasion. The spot also has a fantastic Rooftop restaurant with great dinner, brunch and drinks. Perfect for gazing at the surrounding Hollywood Hills, Beverly Center...etc etc....

Room Tip: Join the rewards program and the Internet is free...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley G, General Manager at The Hotel Wilshire, a Kimpton Hotel, responded to this review, August 12, 2013
Dear Traveler,

First and foremost, congrats on your recent special occasion! And thank you so much for choosing to spend it with us. I'm so glad that the staff took good care of you and made sure it was a memorable stay. What could be better than unwinding with a drink on our rooftop while taking in the amazing view. We hope you'll come back for your next special occasion, if not before!

Hope to see you soon,

Ashley Gochnauer
General Manager
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Farnham, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 28, 2013

A miserable check in experience,had to wait until 5 pm for our room key which then failed to work! Air con not working properly. ( Had to call reception 5 x in night to get it fixed)Tiny pool and pool area jam packed with day visitors leaving us nowhere to enjoy the roof pool( only reason for visit)very unhelpful roof pool receptionist not interested in helping us. Only good thing was restaurant staff and free,much needed wine glass! Hot /cold temp control the wrong way around in the Shower.someone needs to take a long hard look at improving this place!

Room Tip: Try another hotel!
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley G, General Manager at The Hotel Wilshire, a Kimpton Hotel, responded to this review, July 31, 2013
Dear Traveler,

Oh my, we do not like hearing that our guests are unhappy! Upon receiving this feedback, which we take very seriously, we looked into your comments right away. I assure you that any missteps on our part were dealt with thoroughly. I understand that perhaps you were expecting a larger pool for you and your family to enjoy. Our pool is definitely rather intimate in size, so I sincerely apologize that we fell short in this regard. Lastly, it looks like there was a bit of a mixup with your room keys getting into the right hands. Although your second room was ready by 2:30pm, it seems as though the keys were given to some other family members in the first room rather than delivered to you at the pool. I truly apologize for this mixup and hope from the bottom of my heart that you will give us another try in the future. Feel free to contact me directly if you choose to come back and we will make sure we take excellent care of you.

Warmest regards,

Ashley Gochnauer
General Manager
ashley.gochnauer@hotelwilshire.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 26, 2013

I am a loyal Kimpton Inner Circle member and decided to stay at the Hotel Wilshire when it came on the 'free nights' list that the IC program has. Like most Kimptons, it is an awesome little hotel. The rooftop is amazing and the grilled cheese is the best food I've had in a long time - plus not super expensive. The staff was ok - nothing special - and definitley not what I've seen at other Kimptons. I was upgraded to a Hollywood Suite and it was great. One of my favorite things about a great hotel are extraordinary showers - any the Wilshire beats any that I have seen in a while - I know it sounds weird, but the shower was just really comfortable! The only downside (and it is a MAJOR) is that I was double-charged on my bill (by over $600). The hotel refused to refund it until I emailed and spoke with the President of Kimpton. Absurd! I thought it was a one-time mistake on my reservation, but after reading the TA reviews, it doesn't look like it! Overcharging by that much is a biggie, and it needs to be fixed before I could consider giving this hotel the four star rating it would have without the billing issues...

Room Tip: Try to get an upgrade...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 16, 2013

The Hotel Wilshire in Mid-City LA is a great new addition to the Kimpton chain. Though the exterior is pretty innocuous and the lobby quite small, the rooms are fabulous and well appointed and the roof top bar and pools very nice. The location is a bit away from the usual action in LA but easy distance by car.

Room Tip: Upper floors give a great view of LA
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley G, General Manager at The Hotel Wilshire, a Kimpton Hotel, responded to this review, July 28, 2013
Dear Traveler,

I'm so glad that you chose the Hotel Wilshire for your recent visit to LA. I'm happy to hear that you enjoyed your room as well as the Roof restaurant. We are indeed quite centrally located and within walking distance or a short drive from some of LA's best attractions. I hope that we will be your #1 choice for your next trip to LA!

All the best,

Ashley Gochnauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
55 reviews 55 reviews
47 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 16, 2013

The hotel put me through a big process to have my card charged instead of my guest. However, they required that my guest swipe her card. When the bill came, my guest was charged. Hassle for me and my guest. I was embarrassed.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley G, General Manager at The Hotel Wilshire, a Kimpton Hotel, responded to this review, July 31, 2013
Dear Traveler,

I'm so sorry that this snafu put you in a tight spot. If there are still any lingering issues surrounding this, please reach out to me directly at ashley.gochnauer@hotelwilshire.com and I can look into the specifics for you. I truly apologize for any headaches that were caused and assure you this is an anamoly for us. I hope that you will give us another go in the future. If so, I urge you to let me know you're on your way and we'll make sure we roll out the red carpet for you.

All the best,

Ashley Gochnauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Wilshire, a Kimpton Hotel

Address: 6317 Wilshire Boulevard, Los Angeles, CA 90048
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 324 Hotels in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Hotel Wilshire, a Kimpton Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
World-famous Wilshire Boulevard located in Los Angeles, California has a new addition – The Hotel Wilshire, a stylish 74-room boutique hotel in LA designed by the award-winning Killefer Flammang Architects. The decor of this newly-completed hotel is complemented by the work of KNA Design and MID Design, acclaimed internationally for hospitality interior design. Located near Beverly Hills and West Hollywood, the Hotel Wilshire was developed using sustainable resources and green building materials to achieve a LEED Certified designation, creating a fresh and contemporary, eco-friendly boutique hotel in Los Angeles. Included in the hotel is an impressive private Penthouse Suite and versatile, multi-media suites with panoramic views of the Hollywood Hills.Located just blocks from the city's best shopping at Rodeo Drive, The Grove, the Beverly Center, Melrose Avenue, and Robertson Boulevard, exciting restaurants, entertainment, fashion, arts, and the cultural scene-guests staying at The Hotel Wilshire will experience plush accommodations that emphasize modern comforts, casual cuisine and signature cocktails. Treat yourself by soaking in the rooftop pool while enjoying the breathtaking views spanning the Los Angeles skyline. This Los Angeles boutique hotel has been designed to satisfy both the business and leisure traveler, with every amenity considered—from a business center with laptop stations to a cool California vibe by the pool. ... more   less 
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