Stayed here for a quick overnight in early September, 2012. The room was a bit dated, and clearly they stay busy here, as evidenced by the worn paths in the carpet, but the hotel staff is to be commended for their dedication to customer service.
I was greeted quickly and professionally, and they made sure that all questions were answered, even before I could think of them. Front desk folks were attentive to the basic needs (transportation, dining, check out times) and were eager to make sure that my stay had everything I needed.
Location was perfect, as I was just meeting an associate for a quick face-to-face meeting, so I just needed a place to rest my head overnight and get back to the airport for an early afternoon flight. Walked to the hotel from LAX (not a bad walk at all) and enjoyed the view of the planes landing and taking off (not nearly as noisy as I had imagined).
The entire staff, from valet parkers to snack bar waiter to front desk was very helpful, polite and eager to please. There is a lot of traffic at this hotel, but they take the time to treat you like you are their most important guest at the moment.
- Official Description (provided by the hotel):
- AIRPORT HOTEL WITH FREE SHUTTLE, WIFI, AND NEW HYATT GRAND BEDS Super easy, free shuttle brings you to this full-service hotel in process of exciting transformation. Recent upgrades include premium Hyatt Grand beds, bedding, and 42" HDTVs in all guest rooms. Guest rooms are large, offer free wifi, and have sound-proof windows for 24-hour comfort. SUPERIOR FOOD & BEVERAGE OPTIONS Enjoy 24-hour room service and creative dining options in the hotel's buzzing lobby bar - The Concorde Lounge - or the restaurant - Palmira. Don't miss award winning Chef Dale Hart's Lobster Mango Salad, his House Made Tiramisu, or a decadent Chocolate Martini. STORIED HISTORY Book The Concourse for an enjoyable and comfortable stay and be part of the hotel's exciting journey to becoming the premier LAX destination hotel in late 2015. ... more less
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- Also Known As:
- Radisson Hotel Los Angeles Airport
- Radisson Los Angeles
- Los Angeles Radisson