Where should I start. I booked the hotel using a travel agent that requested a twin beds ( two beds) for 10 nights. I arrive to the hotel coming from half way across the world to find that the room has king size bed and that it was a request not a guarantee to get a twin beds. I stayed in the SLS Beverly Hills, Hilton Beverly Hills and Hyatt Century hotel and I never heard of a request not guaranteed. They wanted us to pay for another room in order to guarantee two beds or get an extra bed which is horrible for the amount I paid for this tiny room (above $300 a night). We had no choice but to settle for an extra bed, since we didn't have extra money to get another room. The door for the room is disgusting (see the pic) painted poorly and dirty. When we entered the room there was a horrible smell...look at the table I told them to remove it cause it was all dirty (pics attached) and the room pictures look at the dirty old furniture. There is construction going on outside near the room (See the picture). God I hope the construction does not wake me up in the morning. I planed for a relaxing vacation not all this.