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“Excellent service” 5 of 5 stars
Review of Mr. C Beverly Hills

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Mr. C Beverly Hills
5.0 of 5 Hotel   |   1224 Beverwill Drive, Los Angeles, CA 90035 (Westside)   |  
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Ranked #28 of 340 Hotels in Los Angeles
Certificate of Excellence
western qld
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent service”
5 of 5 stars Reviewed July 31, 2014

We arrived very early in the morning feeling very jaded and very jet lagged to a very warm reception and very helpful staff. We managed to check into a beautiful room at 9am and were so grateful for the hotel staff efforts. All staff have been exceedingly friendly and go the extra mile to look after us. Recommend this hotel very highly.

Room Tip: We asked for a room on a higher floor and this request was granted together with a request for a ver...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, August 21, 2014
Dear CathyC46,
Lovely to hear of the "excellent service" you've rightfully received during your stay at Mr.C. We hope to welcome you back on your next visit to L.A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Durham, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 29, 2014

The good. Very clean. Concierge Solomon is top notch in every way, very much a 5 star level of service. Staff is all friendly though many are quite young and undertrained, they all try. Room is attractive. Location is extremely convenient to all of the upscale restaurants and shopping. Valets are on the ball with the doors, helping with luggage and so on.

The bad. Very tiny room. There was no place to put clothes in drawers and only a tiny closet so we had to dig through our suitcases and line clothing up in piles. We were told in order to get a place to put our clothing away we needed to upgrade all the way to a suite. Bathroom fixtures needed some work (loose handle, slow drain). Traffic noise is very loud on the 4th floor. View was terrible (CVS and a seedy bus stop) They keep bright halogen lights on the room balcony at night and you can't turn them off until they go out by themselves at 11. Turndown service = they make up the bed, not 5 star turn down by any means. Dining was very mediocre. There was a very strange bad smell like vomit and chemicals in the elevator that lingered for both days we were there.

We came to the hotel for a romantic getaway and the room was not conducive to romance even in the least. However, I will say if I come to LA on business, I would absolutely stay there. It is a good solid 3 star hotel and above average for a single traveler on a short trip who wants to be pampered a little but doesn't need the full services of a real boutique hotel. But I see it offered as a 4 or 5 star luxury hotel and it isn't close.

Room Tip: Choose higher floor levels to avoid loud traffic and depressing view.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, August 21, 2014
Dear CBB907,
We appreciate your review and thank you for giving Mr. C a try. While we're grateful to hear that you've enjoyed some parts of your visit with us, I must apologize for the things that didn't go so well. I hope that should you decide to stay with us in the future, you will contact me as I would like to make sure your stay goes as you expect it.
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Dubai, United Arab Emirates
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 29, 2014

Really great hotel with a spectacular view from our room on the 6th floor. We really liked the style and the atmosphere. We felt welcome as soon as we arrived in our rented car. The movie night by the pool was just what we needed after a long day in Disneyland. The location was perfect for us as we wanted to feel the atmosphere of LA, despite the Disney obligation. The hotel was walking distance to Rodeo Drive with shopping and good restaurants.

We can really recommend this hotel where the staff makes this nice hotel even better.

P.S. the noise from the construction next door and the location does reduce the rating from 5 to 4

Room Tip: Get a room with a view.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, August 21, 2014
Dear Karsten G,
Thank you for your review. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 28, 2014

The hotel itself is pretty nice. Rooms are a bit overpriced for the size and quality. Staff is friendly and for the most part helpful. However, watch out for the pool parties. On Sunday from around 12:00 to 7:00 pm the pool area fills up with a crowd of uber trendy 20-somethings. They have a DJ that is so loud that I couldn't have a conversation with my wife even will all the windows closed in our room (room 201). We had to stay in the lobby for two hours until we went to dinner. To add insult to injury you can't even use the pool on Sunday because of the party. It seems like for $400 per night you should be able to use the room and pool. I would say if you really want a relaxing stay at a high quality upscale Beverly Hills hotel, don't go to Mr C. If you want to pay too much for a mediocre hotel that is trying really hard to be hip, this is the place for you.

Room Tip: Be sure to ask if there will be a yacht club pool party. If there is make sure you get a room on the...
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  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, August 21, 2014
Dear heidird,
Thank you for your time in sharing your experience at Mr. C. I'm glad that you've enjoyed your overall stay with us, and I apologize for the noise coming from our pool party. I would like to mention that these parties happen once a month, during summer only, on the last Sunday of each month. I hope that you will give us another chance in the future to make up for a better stay.
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

We stayed at this hotel during our honeymoon. In total we stayed in 5 hotels and this was by far the best. Very posh maybe too posh for us (lol). We were greeted by Philip when we arrived and he was one of the nicest gentlemen you will ever meet. The hotel was very clean and all the staff were very friendly. Our room was amazing very spacious and well decorated. Within a walking distance to the sites and bus tour bus stops. We had a fantastic stay here and would definatley recommend it to anyone. The hotel provide a turn down time in the evening where they come in and prepare the room for you ready for sleep. Very nice. The housekeepers are very attentive even wrapping up my straighteners that I had left out in the morning. Best hotel of our America trip. Well done mr c x

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, July 23, 2014
Dear Dianamichelle1,
Thank you for sharing your lovely experience at Mr. C. We were honored to have you as our guest and we hope that you will stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 19, 2014

Mr. C isn't bad but if the rate wasn't good I would not stay here by choice.

Things I like:

The bed - it is very cozy & soft. The pillows are the perfect texture.

The room size. Its not too big and not too small. I feel very comfortable in the room and they did a nice job with the furniture selections.

The vanity in the bathroom. I like that there is plenty of counter space to get ready.

What I don't like:

Lack of water on turn down service.

Shower pressure. I don't love the overhead and the handheld barely worked.

The pool service. There was none.

The flies - they were attacking in the lobby.

No outlets next to either side of the bed. This is just weird.

Valet parking only. They should have some sort of alternative for those that don't want to spend that per night.

Room Tip: Elevators are really slow.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, July 23, 2014
Dear ATraveler24,
Thank you for your time in sharing your experience at Mr.C. I'm glad to heart that overall you've enjoyed your stay with us, and sorry to heart of the things that didn't go as expected. Rest assured that these concerns are addressed with utmost attention. We hope to see you again for a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 15, 2014

I recently had the pleasure to stay at MR C on two seperate occasions over a two week period.
What a fantastic hotel and my new choice of hotel in LA and i have stayed at several of the high end hotels in LA over the last few years and none of them come close. Why you ask as all these 5 stay hotels have similar facilities. The answer is very simple and is what everyone wants when you pay good money for hotel. The Staff and Service are second to none. From the front desk to bartenders, to the luggage guys, valet crew etc they all wanted to help you with all your requirements with a smile on their faces without being in your face which is important. when i returned back to the hotel after a couple of wweeks i was treated like an old friend returning that kind of welcome always put you in a good mood from the start. I dont know who their HR Manager but what whatever recuriting policy you have in place stick with it because it is definatley top of the range. Since my return to to Melbourne i have told a lot of my collegues and friends to make sure they stay here when travelling to LA next. I hope to be staying there again ver soon.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristian R, Front Office Manager at Mr. C Beverly Hills, responded to this review, July 23, 2014
Dear Oggie575,
What a great review! Thank you for your commendations and we're happy to know that you had a wonderful stay at Mr. C. We hope to welcome you back once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mr. C Beverly Hills

Address: 1224 Beverwill Drive, Los Angeles, CA 90035
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Los Angeles
#11 Spa Hotel in Los Angeles
#12 Luxury Hotel in Los Angeles
#36 Business Hotel in Los Angeles
#51 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mr. C Beverly Hills 5*
Number of rooms: 137
Official Description (provided by the hotel):
Founded in 2011 by Ignazio and Maggio Cipriani, the fourth generation of a family internationally renowned for its restaurants, landmark banquet spaces, clubs, and residences, Mr. C Beverly Hills is the first hotel for the brand and a member of Leading Hotels of the World. The hotel is steps away from Rodeo Drive and represents a modern version of old-world simplicity with European glamour, providing today's traveler with a comfortable, elegant, and effortless experience that blends contemporary amenities with discreet, personalized service. With 137 guestrooms including 12 suites, each room offers a private balcony with views of the Los Angeles and Beverly Hills landscape. Additional amenities include a pool with private cabanas; The Restaurant at Mr. C featuring classic Cipriani dishes; the 12th Floor Starlight Ballroom with panoramic views of Los Angeles; and Mr. C Spa & Beauty featuring ESPA and state-of-the-art fitness center. ... more   less 
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Also Known As:
Mr. c Beverly Hills Hotel Los Angeles

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