The good. Very clean. Concierge Solomon is top notch in every way, very much a 5 star level of service. Staff is all friendly though many are quite young and undertrained, they all try. Room is attractive. Location is extremely convenient to all of the upscale restaurants and shopping. Valets are on the ball with the doors, helping with luggage and so on.
The bad. Very tiny room. There was no place to put clothes in drawers and only a tiny closet so we had to dig through our suitcases and line clothing up in piles. We were told in order to get a place to put our clothing away we needed to upgrade all the way to a suite. Bathroom fixtures needed some work (loose handle, slow drain). Traffic noise is very loud on the 4th floor. View was terrible (CVS and a seedy bus stop) They keep bright halogen lights on the room balcony at night and you can't turn them off until they go out by themselves at 11. Turndown service = they make up the bed, not 5 star turn down by any means. Dining was very mediocre. There was a very strange bad smell like vomit and chemicals in the elevator that lingered for both days we were there.
We came to the hotel for a romantic getaway and the room was not conducive to romance even in the least. However, I will say if I come to LA on business, I would absolutely stay there. It is a good solid 3 star hotel and above average for a single traveler on a short trip who wants to be pampered a little but doesn't need the full services of a real boutique hotel. But I see it offered as a 4 or 5 star luxury hotel and it isn't close.
- Official Description (provided by the hotel):
- Mr. C represents a modern version of old-world simplicity, stylish European glamour, providing today’s traveler with a comfortable, elegant and effortless experience that blends contemporary amenities with discreet, personalized service. A 12-story, 138-room hotel features 12 signature suites and classic suites alongside spacious guest rooms ranging from 365-800 square feet. The 4,500 square foot pool with private poolside cabanas is situated amid lush landscaping and beautiful gardens. ... more less
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- Also Known As:
- Mr. c Beverly Hills Hotel Los Angeles