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“I've Seen Worse” 3 of 5 stars
Review of Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)   |  
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Ranked #93 of 324 Hotels in Los Angeles
USA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“I've Seen Worse”
3 of 5 stars Reviewed October 26, 2009

Look for the red sign at the curb for the courtesy shuttle pick up area. The 4 Points shuttle also services the Hilton. It stops at the Hilton, then the 4 Points. Check in was quick and efficient, although I was the only guest. The outdoor pool is across from the check in area and looked to be fairly large with plenty of chair and lounge seating. The carpets in the main hallways and rooms need to be replaced; they looked like the carpets in my college fraternity house. The bathroom is dated and when I switched the water from the tub spout to the shower head, only 25% of the water pressure came through the shower head, leaving a gushing stream from the tub spout. The sports bar in the lobby was the highlight with great burgers, an array of cold beverages and plenty of flat screen televisions.

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long Island
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 22, 2009

I'm speaking of the Four Points by Sheraton LAX no less. The hotel is run like a very tight ship. Service is paramount as the rooms are well kept. In fact the hotel is now in the middle of a total renovation. The hotel offers 24 hour room service and a state of the art exercise facility as well as an outside swimming pool.
The lobby bar boast a beer lounge that feature beers from around the world.
My favorite aspect of the property is if you need something and they don't have it they will go and get it for you.
It’s because of the men and the women of the Four Points LAX that InterBill Inc. and its affiliated parties and associates will continue to use the Four Points LAX for its future Conventions, meetings and of course leisure breaks

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
3 of 5 stars Reviewed October 14, 2009

SPG Gold Member for years - needed somewhere close to LAX for the night.

When they did the refurb they should have installed decent double glazing to reduce aircraft noise (which carries on all night) and upgrade the plumbing and its ambient noises!

Come on guys there's a Marriott and Hilton across the road - guests have a choice you know! Will find somewhere else next trip!

  • Stayed October 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
1 review
3 of 5 stars Reviewed October 8, 2009

The price was GREAT! THe room itself was just okay but what was A+ was the room service! The hotel could use a renovation on the 9th floor??

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hillsboro, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 7, 2009

We had a great experience here! Maybe because I joined the Starwood preferred guest club, I got a great room on a good floor. My only complaint about the room was no mirror outside the bathroom. What do you do when your partner is taking a shower and you need to brush your hair & put on make-up?? Never before seen a hotel room without a mirror over the desk. The bed was fabulous, chair was comfy, bathroom was great, loved having a fridge! An odd thing is having the towel rack inside the shower. I moved the towels when we showered or they would have gotten damp. Restaurant was a bit pricey. I did see the weird wing with the windows onto the hall. Looked horrible and the carpet there was dirty. When you make reservations, join the Star club or ask NOT to be put in that hall.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Merced
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 5, 2009

I was a little unsure about this place after reading the reviews online but didn't think it could be that bad, I was wrong. For reference I stayed in a "Deluxe" room with two double beds, I would hate to see what the standard is like.

The Good: The beds were comfortable, the room (not the bathroom, the room part with the beds) was pretty clean and fairly nice. The location was pretty convenient for the 405 and the airport. Couldn't hear the planes fly by. The lobby was nice.

The Bad: The window looks out to a hallway, not outside, so if you have the window open everyone walking past can stop and say "hi". This means you have to have the curtains closed which makes it feel like a cave. The hallway and surrounding doors were extremely loud. The tub and shower were pretty nasty with soap scum as other posters have mentioned. The toilet kept running unless you worked it just right to make sure you had the tank flap positioned properly. The thermostat said it was 63 in the room and if you turned the temperature up to make it warmer it just poured more cold air into the room, so I turned on all the lights and the tv to try to get some heat in the room. The hallways are kind of spooky with how dark and dirty they are. One of the beds in the room did have a pretty nice squeek when you had to move.

Side Note: They charge for parking, $16 a night. I can't be upset about it because it is something I overlooked when booking but just make sure you know because adding that to the cost you would most likely be able to stay somewhere a little nicer with free parking.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 4, 2009

The room had dirty and stained carpet, empty beer bottles lying in the room.

The hotel staff did not informed us about the additional parking charges at the ti
me of reservation and we were forced to pay for the parking, which they advertise under "other charges". The other surrounding hotels clearly advertise any additional parking charges.

They advertise free "Wi-Fi", which was extremely slow and the signal strength was very weak.

  • Stayed September 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#56 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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