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Four Points by Sheraton Los Angeles International Airport
3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)   |  
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Ranked #99 of 339 Hotels in Los Angeles
Coronado, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent Hotel!”
5 of 5 stars Reviewed October 19, 2013

The entire staff, from Check-in (especially) to restaurant to lounge is superb! Helpful, efficient, courteous & real pros, they make a stay at the LAX Four Points very enjoyable. You can't beat the location, the staff & the Wednesday eve beer tasting!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 21, 2013
Thank you for the very kind words! Thank you for recognizing the staff - they are genuinely cheerful and compassionate, and I'm always proud of them. Thank you also for your business. I hope we will be welcoming you back soon!!! Best!!! Phil GM
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2,314 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (449)
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San Diego, California
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 18, 2013

I've stayed at this hotel off and on for 10yrs or more now, going in and out of LAX.
My two choices are the Sheraton down the street if I want posh & soulless (incredibly underpriced for as nice as it is) and FourPoints if I want fun and funky and very cheap. As others have pointed out, LAX neighbourhood is not LA proper and kind of a grubby weird industrial urban zone; you are not on Rodeo Drive, but this hotel isn't priced like you are.
Is a bit more cleaned up than it was 5-8yrs ago though, believe me that.

You can usually get a room here for $100 or less, and is great for families or budget travelers. When younger, I'd lived in apartments smaller than the suites here. Just ginormous.
Great parking package, particularly the park-and-fly. Yes it costs to park here, which ALL airport hotels in the US charge you to park there, but you can usually get a package that includes parking at no charge if you hunt even a little bit.

The other cool thing about this hotel is unique and very surprising, is historically, Starwood did an experiment a number of years ago that never really took (sadly) and made several of it's Four Points worldwide into "beer hotels", and tried to make little gastropubs. This hotel has kept that, although have re-designed a bit. Consistently rated as a solid brewpubs in LA county (Brewsters Brewerie) and certainly the best thing in 5-10miles. Is a riot to walk into a fairly non-descript airport budget hotel and discover a fantastic beer list - 6 local brews, and 100+ bottles from around the world. Is nice and redesigned, quite pretty inside, although I do have fond memories of it just being a whole in the wall where you'd drink in the lobby underneath the glass ceiling by the pool, or being in a suit with employees, with shoes off, pants rolled up, feet in the pool in the sun, while drinking great Belgian beer. They'll even deliver it room service, or you can take it to your room from the bar, which I've had as a great nightcap more than a few times.

Set your expectations right, enjoy the great price, and enjoy a great & kinda weird little property.

Room Tip: Go for that upgrade! Suites are massively large.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 21, 2013
This is probably one of the best reviews I've read. I think you are spot on and really caught the spirit of the hotel. Just as a historical footnote, Brewster's opened as a beer bar in 2000 and it was the reason that Four Points started the Best Brews program. It is still a great beer bar for a hotel or anyplace. It is a labor of love for us! Also, thank you for mentioning the parking. I hope we'll be welcoming you back soon! All the best!!! Phil GM
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Los Angeles
1 review
5 of 5 stars Reviewed October 18, 2013

I would rate this hotel much higher than any hotels around this area. It has all that you need for business travel and the staff here are simply THE BEST!! Tyron Waight at the SPG counter is super helpful and he really does go the extra mile to make sure you have an amazing stay. Total Awesomeness!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 21, 2013
Thank you for the Awesome review!!! Thank you also for recognizing Tyron! He does an excellent job!!! All the best! Phil GM
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Brisbane, Queensland, Australia
1 review
3 of 5 stars Reviewed October 18, 2013

We checked in here in the early hours of the morning after being bumped from our flight home to Brisbane. The rate quoted was cheaper than most in the area. Staff were friendly and helpful. We received an upgrade to a Junior Suite which was appreciated. The room had very noisy old style air conditioning. The room was accessible so the shower was set up for those in a wheelchair and rather difficult to change for someone not needing that type of shower. I feel overall the hotel is quite in need of a refurbishment. It is quite dated and not up to the standard of others in the area. We stayed also at the Sheraton Gateway and the Marriott during our 6 nights in the LAX area. I don't think I would go back to Four Points again as there are better around.
I particularly don't like their internet access arrangement. We were travelling without an Ipad or such so rely on the use of a computer in the hotel. They provide you with only 15 minutes free access in a 24hr period and then charge you $4.95 per 15 minutes. At the Gateway we were getting free access for 45 minutes and then you could extend that too - with no charges ever for internet usage. Also Four Points only had a couple of computers available for use whereas the Gateway had 6 in the one area - sectioned off in the main lobby area. This is particularly important for families travelling so you can keep in touch with family at home and check on bank accounts and sightseeing information etc. etc. We relied on the internet use every day and could not afford to use it at Four Points!!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 21, 2013
Great that you bring up the business center computers. We have three computers and printers. They are probably 90% used on a free basis to print boarding passes. Sheraton as a brand does have a larger business center with free use. One big difference between the Four Points by Sheraton brand and the Sheraton brand is the charge for Wifi. We have free wireless Wifi throughout the hotel but if you stay on the business center computers for more than 15 minutes you will unfortunately be charged. In the Sheraton you have a charge for Wifi. I guess neither is perfect. I apologize that we didn't accommodate your needs better. Thank you for the very constructive review! All the best!!! Phil GM
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

From the beginning of the venue selection process until the final conclusion of our Reunion Party, the entire staff of the Four Points Sheraton LAX Hotel were excellent in every phase of the event. Fred Groth & Kathy Hansen in The Catering Department & Group Sales Director Ferdinand Castro, were consistently helpful, available and friendly each step of the way. The Front Desk, Bell Desk, Restaurant, Bar, Catering & Housekeeping Staffs were all very attentive to our needs. The hotel location was perfect, access was easy from every direction, and the California Ballroom easily accommodated the 450 people that attended our reception event. The variety and quality of the food was outstanding, and the beautiful rotating ice sculpture was a big hit with everyone at the party. One additional feature that we really appreciated was the immediate exit from the ballroom to the pool area, so that if anyone wanted to go outside for some fresh air or to smoke, it was easily accessible. The hotel overall was in very good condition, guest rooms were more than adequate, and the pricing was fair. With so many people arriving in their own cars, we had to use the overflow parking, which was handled to our satisfaction. I would highly recommend this property to anyone interested in planning a successful event in the LAX area.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 18, 2013
We loved having your group!!! I couldn't be more happy that we helped you have a successful reunion. Thank you for taking the time to post such kind words and thank you for recognizing Fred, Kathy and the team. The positive reinforcement goes a long way with the staff! All the best! Phil GM
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Tucson
1 review
5 of 5 stars Reviewed October 16, 2013

The hotel was much better than I expected. I was skeptical about booking here at first because of the parking fee and the bad reviews but turns out the hotel was great. The room was very comfortable. The fitness center was clean and spacious. The staff were very helpful. I loved everything about this hotel. The best thing about FourPoints LAX is the bed. I had the best sleep at the hotel. I even paid extra to have late checkout at 6PM just so I could sleep a little longer.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 17, 2013
At the end of the day it is all about the sleep! I'm so glad you slept well and enjoyed your stay. Any charge for parking above $1 would garner complaints. As you know from reading my responses, all of the LAX hotels charge for parking and key is to add parking and rate together when you are shopping. Thank you for your business and the very kind words. All the best! Phil GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Top Contributor
213 reviews 213 reviews
169 hotel reviews
Reviews in 130 cities Reviews in 130 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 16, 2013

Single nights stay, upgraded room, fairly dated but clean-ish. Location is ideal, staff all super nice and very helpful. Breakfast included with stay which was great!

Mini fridge in room was a nice touch, gym looked good but didn't use it.

Shuttle from LAX was nice.

Stay again, sure but I do prefer hotels with a lounge for obvious reasons.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, October 21, 2013
Thank you for the review and thank you for your participation on Trip Advisor. We don't had a club lounge for elite members but we do provide breakfast for our Platinum guests in Comfort. All the best!!! Phil GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#32 Best Value Hotel in Los Angeles
#65 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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