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“Excellent hotel, especially for a conference” 5 of 5 stars
Review of Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)   |  
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Ranked #72 of 318 hotels in Los Angeles
Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent hotel, especially for a conference”
5 of 5 stars Reviewed April 27, 2013

This is a nice hotel, and a great place for a conference. I have attended quite a few conferences in quite a few hotels over the years. This one was notable, because there were no hiccups at all. The staff was extremely helpful, and everything worked. Food was very good. Key insight was provided by one of the very good managers, who said that he has learned that if you hire nice people, it usually works out great.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 27, 2013

For those who drive, this Four Points by Sheraton hotel can be less of a bargain. But if you're simply staying near LAX, this hotel is a good choice, albeit a little on the worn side. Surprisingly quiet considering it's near the main landing strip, assuming you face the front, not the side toward the landing strip.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 27, 2013

Unexpected delay at LAX caused my wife and I to stay overnight in Los Angeles near the airport. Reservation service on phone was very helpful and understanding. Front desk was friendly and upgraded our room by asking about my AAA membership. Room & bathroom were super clean. Room service was very prompt and courteous. Beds & pillows were cloud soft! From Lobby to Room, everything appeared very professionally maintained. Overall, one the most delightful stays we have had in recent memory. Kudos to the management and staff at Four Points Sheraton at LAX!

Room Tip: Remember to mention your AAA membership for a room upgrade.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 26, 2013 via mobile

I am surprised by the reviews here and think the three stars I gave it is generous. This is a very old hotel with a not very well done renovation. The blankets and comforters were old. The bathroom was clean but old. And the walls were thin-- I could hear every step the person above me took and the doors all the way down the hall closing. You could probably find something better for the relatively high price they charge. I would not recommend this hotel.

Stayed April 2013, traveled on business
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Calgary
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 25, 2013

Overall the hotel is well run except their policy of cleaning rooms until 1 am. After requesting a very quiet room in advance and being reassured of quiet upon checking in, I was awoken by a maid yelling "Housekeeping" outside my door at about 11pm, who then proceeded to clean rooms around me. I dialed front desk manager who apologized and yet admitted he would be doing nothing to stop the noise other than speaking with the manager of housekeeping. The cleaner continued for some time. If you want to have a relaxing sleep odds are you might just be woken up by the sound of a vacuum cleaner and banging/clanging around in the rooms surrounding yours. Beware!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
5 of 5 stars Reviewed April 24, 2013 via mobile

I have had the opportunity to travel to many countries and I have stayed in all kinds of hotels but this one in particular was excellent all the staff was awesome and always willing to give the extra mile for their guests. They made my first trip to LA awesome and just because of that I'm planning to go back very soon they tours available for guest with discounts, company's to rent a car right in front of their premises the food at the little bar is awesome and the prices very reasonable and I strongly recommend to become SPG member to get even more from your trips. Thank you guys for your help and for make my trip even better!!!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 23, 2013

This is a nice fairly good price hotel for the LAX airport. The decor was newly decorated and beds were very comfy. Safe and they offer a shuttle service to the LAX airport. Very nice has a nice restaurant and very helpful staff. Easy to find and could not hear the planes.

Room Tip: Could not hear any planes, This is a modern clean great hotel close to the LAX airport
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, April 24, 2013
I really appreciate you taking the time to write a review. It sounds like the hotel turned out to be a solid option. The $16 million renovation was completed in May 2012 and it made the property feel modern. Thanks also for pointing out the fact that you couldn't hear planes. Where we are located we have no planes flying over the hotel. Safe travels and I hope we'll be welcoming you back soon. Best! Phil
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Los Angeles
#59 Family Hotel in Los Angeles
#72 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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