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Four Points by Sheraton Los Angeles International Airport
3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)   |  
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Ranked #93 of 324 Hotels in Los Angeles
Bethesda, Maryland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“smelly room”
3 of 5 stars Reviewed January 18, 2013

The service was very nice. Perhaps the carpets just needed to be cleaned. The location was good for getting to and from the airport, and the airport shuttle was timely and the driver was polite and professional. The exercise area was nice, with a lot of machines and it was open 24 hours a day. Despite being close to the airport, it was not noisy at night.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 23, 2013
I know I hate smelly rooms. It can be caused by the Housekeeping chemicals or just the food that the previous guest had. In any case we should recognize that there is an odor in a room and fix it before we rent it. My apologies for not getting this right for you. I hope you will consider trying us again. We'd love the opportunity to welcome you back. Best! Phil
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2,183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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English first
1 review
5 of 5 stars Reviewed January 18, 2013 via mobile

What a great place to stay near the airport. Had a great craft beer bar, clean and well appointed rooms, quiet rooms and a shuttle to the airport. I was greeted with courtesy on check-in, given an upgraded room and helped with arranging dinner for the night. What more could you want?

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 17, 2013

I only stayed for one day on my way through LAX, but found the hotel offered great value, and the staff were exceptionally friendly and helpful. My room was spotlessly clean, comfortable and quiet. The internet was fast and free, and easily connected. I would highly recommend this hotel to anyone staying in LA and needing to be near the airport.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
Thank you for the great review! The positive reinforcement goes a long way with the team here. Clean, comfortable and quiet along with a friendly staff kind of covers it doesn't it? I'm glad you enjoyed your stay and we look forward to welcoming you back! Best!!! Phil
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Santa Ynez Valley, California
1 review
5 of 5 stars Reviewed January 17, 2013

We've been looking for a great park and fly hotel out of LAX for awhile, something with great value for the money. When we found Four Points by Sheraton, we knew we'd found our spot! It was close to LAX and had a great hotel shuttle service. There were inexpensive packages for parking our car for 1-2 weeks while we traveled. The staff was great, the service was 5-star service, everyone was helpful and friendly. The room was very clean and quiet. One of the best and most unique parts (that we've been raving to friends about) was the hotel bar! They had a HUGE selection of international beer. We will be making this our go-to place from now on.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
The beauty of the Park & Fly option is really taking some stress out of the trip. Who needs more stress when they are traveling? I'm glad we did it well and I appreciate you helping us spread the word. The beer, Brewster's Beererie, is a passion and a labor of love. It adds an experiential component to the stay that is almost never there at an airport hotel. Safe travels and I hope we'll be welcoming you back soon! Best!!! Phil
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Nanoose Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 17, 2013

This is the second time we have stayed at the Sheraton Four Points in LA. The location is excellent. We travel with our small dog and have been made very welcome. Service on check in was amazing with the desk clerk remembering us from 3 months ago - very friendly. Service is excellent, especially in the Sports bar, great food, amazing selection of beers and very attentive waiter - Thanks Adrienne . We were upgraded to a large room. Everything was very good except the bathroom. It was for a handicapped person (we are not) and the shower was a bit of a problem as the water kept flooding the bathroom!! Other than that we were very happy and will continue to stay there on our trips from Canada to Mexico.

Room Tip: Check internet for rates - then contact Hotel
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
Thanks for the kind review and thank you for recognizing Adriene! Welcome to our extended family! We're keeping a cold beer ready for you on your next trip through. Best!!! Phil GM
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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2013

We used points to book the room, which was a great deal, as it only took 4,000. The Sheraton & Westin LAX were 7,000/night. The rooms were newly renovated and fresh, and we received an upgrade to a corner room at the end of the hallway, which was very quiet.

The shuttle was super convenient and took the stress out of driving to the airport. The food in the restaurant was acceptable, though not quick. Room service was prompt.

All in all, it was a very comfortable stay.

Room Tip: The corner rooms are 3 times as big as a standard room and very quiet.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
Thank you for your nice review and for your loyalty! We have definitely become the "go to" hotel at LAX for SPG points. It takes a long time to earn them and we want to come through for you when you use them. Safe travels! Phil GM
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Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2013

If room 402 did not have plumbing problem, you would have gained "very good".
Even if you shut off the water in the bath tub, faucet is leaking water.
Appreciated upgrade as SPG though.
It is a good Airport Hotel.

Room Tip: Parking is expensive. Room facing the Deliverers parking will be noisy.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#56 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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