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“Would highly recommend” 5 of 5 stars
Review of Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)   |  
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Ranked #93 of 324 Hotels in Los Angeles
Nanoose Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Would highly recommend”
5 of 5 stars Reviewed January 17, 2013

This is the second time we have stayed at the Sheraton Four Points in LA. The location is excellent. We travel with our small dog and have been made very welcome. Service on check in was amazing with the desk clerk remembering us from 3 months ago - very friendly. Service is excellent, especially in the Sports bar, great food, amazing selection of beers and very attentive waiter - Thanks Adrienne . We were upgraded to a large room. Everything was very good except the bathroom. It was for a handicapped person (we are not) and the shower was a bit of a problem as the water kept flooding the bathroom!! Other than that we were very happy and will continue to stay there on our trips from Canada to Mexico.

Room Tip: Check internet for rates - then contact Hotel
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
Thanks for the kind review and thank you for recognizing Adriene! Welcome to our extended family! We're keeping a cold beer ready for you on your next trip through. Best!!! Phil GM
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2,183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2013

We used points to book the room, which was a great deal, as it only took 4,000. The Sheraton & Westin LAX were 7,000/night. The rooms were newly renovated and fresh, and we received an upgrade to a corner room at the end of the hallway, which was very quiet.

The shuttle was super convenient and took the stress out of driving to the airport. The food in the restaurant was acceptable, though not quick. Room service was prompt.

All in all, it was a very comfortable stay.

Room Tip: The corner rooms are 3 times as big as a standard room and very quiet.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
Thank you for your nice review and for your loyalty! We have definitely become the "go to" hotel at LAX for SPG points. It takes a long time to earn them and we want to come through for you when you use them. Safe travels! Phil GM
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Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2013

If room 402 did not have plumbing problem, you would have gained "very good".
Even if you shut off the water in the bath tub, faucet is leaking water.
Appreciated upgrade as SPG though.
It is a good Airport Hotel.

Room Tip: Parking is expensive. Room facing the Deliverers parking will be noisy.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2013

Hotel is very nice, staff is very polite and kind but rooms are paper thin and every morning people leaving their rooms disturbs other people.. almost every morning there were doors slamming, stuff banging and it was annoying... I work at a hotel, I know how it works but the noise and rooms need a major makeover. Bathroom is small but other than that the room was nice. my biggest complaint is the noise..

the parking could be a little cheaper for hotel guests but it was convenient in terms of parking.

Room Tip: before my trip other tripadvisor reviewers complained about the air plane noise on the side of the h...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 15, 2013
OK is just well...OK. We need to do better! The good news is that the staff was kind and polite and the room was nice. We actually can set the door closures. They need to be set in a way that they close everytime (for security reasons) but they should not be set so they slam. I'm put this on our engineering team's schedule and we should be able to minimize the noise from slamming doors. Thank you for your very constructive comments and...GO PATS!!! All the best! Phil
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Santa Clarita, California
Top Contributor
93 reviews 93 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 13, 2013

Complicated travel plans had us stay a night between flights. Shuttle was great, parking convenient and staff was very helpful and responsive. Renovations showed through out (compared to a stay 1 1/2 years ago!). Rooms and common areas were very pleasant. This is a comfortable hotel. ask about the park and stay packages. we parked for a week here with the one night reservation. I would suggest to anyone needing an easy stop near LAX....

Room Tip: This is a busy hotel right next to the airport. The rooms are very quiet, however but choose this ho...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 14, 2013
Thank you for taking the time to write the kind review! There are a lot of renovations to notice a year and a half after your last stay. All the guest rooms are renovated and all public space is renovated - $16 million later. I'm really glad you found us convenient and hopefully we took some of the complications out of your travel plans. Best!!! Phil GM
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Watsonville, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 12, 2013

The Hotel Staff was very helpful and reminder me that I could have a late check out.. I was able to make my appointment with out the stress of getting check out before my meeting. I had time to work in the privacy of my room and take a shuttle to the airport..

The resturant Staff could use a little help though.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 14, 2013
I'm really glad we were able to take some of the stress out of your afternoon appointment/meeting. Life is stressful enough already and if we can take some of that away then we have done our job. Restaurant service comment noted! Thank you and safe travels!!! Phil GM
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Hong Kong
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

Consistently great value stay every time we come to Los Angeles. The hotel is very convenient for LMU and it’s within driving distance of countless shopping areas and restaurants. The staff are very friendly and considerate – always recognising us as past guests. On this particular trip, we checked in at 9am (check in is noon) and they were able to get us into our room immediately. Coming straight off a 15 hour flight, it was very much appreciated! Unfortunately, we booked a rental car prior to our visit (as the rental location was just minutes from the hotel), but found out upon arrival that there’s a car rental on property! We’ll definitely use it during our next trip. We finished off a few evenings in Brewster’s, the hotel bar, where we had some delicious food and drink. You must try the hot wings! Overall, I'm always impressed by Four Points LAX and would recommend it to anyone staying in the LAX area.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, January 18, 2013
WOW! Thank you for the fantastic review. Welcome to our extended family!!! We can't wait to welcome you back. All the Best!!! Phil GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#56 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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