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“Everything great, except for the night's sleep” 3 of 5 stars
Review of UCLA Guest House

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UCLA Guest House
330 Charles E. Young Drive East, Los Angeles, CA 90095-1466   |  
Hotel amenities
Ranked #105 of 318 hotels in Los Angeles
Maryland
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
“Everything great, except for the night's sleep”
3 of 5 stars Reviewed October 17, 2011

This is the third time I've stayed at the UCLA guest house, but I probably won't be coming back. First, the positives: It's a fantastic location if you're doing something at UCLA, as it's located right on campus. The desk staff is friendly, helpful, and competent. There's a "business office" with free desktop computers to use and free printing (handy for printing out a boarding pass for your flight out). Breakfast is free and good enough. And wifi is free and blazingly fast---I did a speed test and got on the order of 100Mbps. (It's also easy to set up wifi from your laptop. You get a piece of paper form the front desk with a username and activation code. Fire up a browser and go to one of the specified networks. Then *don't use the activation code as a password*---instead, follow the written instructions and click on the link to activate the username with the activation code, creating your own password on the way.)

Now for the slightly bad. First, the rooms are getting slightly shabby. It's nothing very objectionable, as they are very clean, but my blanket had some holes worn through, the room-darkening curtains had a bunch of marks on them, the furniture was a bit dinged up, and the towels were all slightly different colors. Second, the breakfast area really doesn't have many places to sit---it's more of a waiting area than an eating area. Again, not ideal, but no big deal. Third, there's a lot of light in the rooms that comes in from under the door. I'm used to sleeping in a very dark room, so I found this made it a bit harder to sleep.

However, all these issues are minor, knocking off one star combined. The major issue is the bed. The bed in the room I got was rock hard, and has to be the most uncomfortable bed I've tried to sleep on for a long time. I think in retrospect I should have tried sleeping on the floor instead, as that may have been softer. In any case, I had a lot of trouble sleeping there once my initial exhaustion from travel wore off. The bed is enough of a problem (and my experience is seemingly consistent with other reviews) that, unless you're used to sleeping on plywood or something similar, I recommend against staying there, despite the other positives.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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26 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Mateo, California
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 6, 2011

My daughter and I stayed here for two nights to take a tour of UCLA and explore a few other LA schools. The location is PERFECT - if you can get a reservation. Try very early! It is like a small motel on the north east side of campus. It is very quiet and clean. The beds were very comfortable. The bathroom is a little old and dated but was clean. The breakfast buffet was included and was fine but not lavish. Parking is limited but we had no trouble and left our car at the hotel and walked all over UCLA and Westwood.

Room Tip: Our room faced campus and the windows opened, which was nice.
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brooklyn, New York
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2011

The UCLA Guest House fits the bill for those with business on the UCLA campus -- especially suited for poor academics on a budget. During a recent 5-day conference on the UCLA campus, the Guest House was definitely home away from home. The rooms are simple but impeccably clean and comfortable enough. The bath amenities are eco-friendly, which is a nice touch for a campus entity. At ~$148 per night (including taxes), just steps away from my conference's meeting buildings, free wi-fi, free computer access and printing in the business center, and an EXCELLENT breakfast buffet, the Guest House is definitely the best value in Westwood and for anyone visiting UCLA's campus. An added bonus is the common area, which is complete with fireplace and free-flowing coffee and tea.

Now for the cons: Desk service is spotty. Although my roommate and I had booked a room with two beds months in advance for our conference, we received a room with only one bed. Fortunately, my roommie and I are good friends, otherwise sharing a bed for 5-nights with a semi-stranger would have definitely been a problem. I learned from other conference attendees that the desk also made other gaffes (no rollaway as requested, etc.). I also found that they sometimes give out incomplete information. For instance, connecting to the wi-fi is a bit complicated and requires registration first in the office center, but the woman who checked me in told me that it was "easy" and all I had to do was login from my own laptop in my room. Not so!

Even knowing what to expect service-wise, I will definitely stay at the UCLA Guest House again.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Foster City, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 6, 2011

We stayed here for two nights during the weekend while visiting our son at UCLA. Upon check in there was a confusion with the room assignment, but they corrected it pretty quickly, just the service, probably provided by the student, wasn't too friendly. Our room was on the third floor. Furniture was very standard. Bed was uncomfortable. Mattresses covered with some plastic or liquid resistant fabric. Bathroom reminded the one in motel 6, with extremely bright lights, very small sink, water not hot enough, no fan, towels worn out grey color. Things we like: windows could be open for fresh air; nice flat screen tv, free wi-fi; good breakfast with real espresso machine; nice fire place in the lobby, perfect location for UCLA visit, no problem with parking. The price for this room was $143 (no tax or additional fees)

  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 11, 2010

The UCLA Guest House is dedicated to hosting parents of students and other people who have business on campus. Our son sings in the UCLA chorale and their holiday concert was on December 4. We usually stay in the OC with my sister in law when we go to Southern California. But this time, driving from Northern California on Saturday and leaving on Sunday made it a quick trip and we wanted a place close by and not expensive for Los Angeles., The UCLA Guest House was the perfect match for our requirements. It is located on campus on the quiet Bel Air side off Hillgard and a 5-minute walk from Royce Hall where concerts are held. The rate for a queen room is $143 flat rate including free parking and complimentary continental breakfast. There is no occupancy tax. They have 61 rooms and about half the parking space, which means it's first come first serve for parking. Parking is indoors and safe. If you don't get a parking space, they sell you a $10 parking permit for lot 3, about a block away. There is a loading and unloading space when you check in. We had plenty of parking to choose from that day, but heavy days like graduation could make it more difficult. The airport shuttle drop off is a few steps away, and so is the UCLA shuttle stop. The breakfast is tasty and is served from 6:30 am to 9:30 am. We showed up at about 8:45, and some things were not replenished like the fruit. So show up a little bit earlier to have everything. Also, we did not get the wake-up call we requested although they offer this service and the front desk attendant said he would do it. The room is small, but comfortable. There is a flat plasma TV with cable and a AM-FM alarm radio with a desk, a chair and an armchair. The decor is a little outdated and the bathroom older, but everything is clean. They provide all the basic toiletry amenities, a hair dryer and an ironing table with iron.The two young ladies at the front desk are friendly. The whole place feels like an older Holiday Inn quality. The only other option in Westwood is the W Hotel at $295 a night + tax which does not include parking and breakfast, so this was a good choice. You also have access to all the UCLA gym facilities for free with your electronic room key card. You could walk to the Westwood restaurants in about 15-20 minutes, but we drove since the parking lot was not full and we knew we would have space when we came back.The UCLA Guest House is the place we will stay at when our son graduates and for his other concerts and Parents Weekend. For graduation and Parents Weekend you need to reserve 10-months in advance because it fills up quickly.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about UCLA Guest House

Also Known As:
Ucla Guest House Hotel Los Angeles
Ucla Guest House Hotel
Address: 330 Charles E. Young Drive East, Los Angeles, CA 90095-1466
Location: United States > California > Los Angeles
Hotel Style:
#105 On the Beach Hotel in Los Angeles

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