There must be a secret training class for hostesses at trendy restaurants where they learn to sniff and snear at people who walk in without a reservation. "Oh, you donnn'ttt have a reservations? Well, sniff, sneer, let me see what we might have." Was shown to the side bar at beginning of dinner service/place virtually empty because "we're fully booked."
We had to walk to the bar to get cocktail napkins because the server did not bring them when we ordered drinks, or when the drinks arrived. Had to beg for water. Then each time we refreshed the small plates to share the bus boys brought more water glasses but took them away...erratic service. The plates to share came with a black hair on one plate - not my shade.
The food was competent but not worth the price differential to pay for the Melrose Ave address and the stylish expensive decor. You can get absolutely get more authentic Mexican chow at dozens of places around town that will actually be pleased to see you, with or without a reservation, and have competent well trained wait staff. Measly guacamole for $9 overdisplayed in oversized dishes, redeemed only by two accompanying sauces, a red chile sauce and a green cilantro based dip.
There is a Social/Happy Hour menu but you must ask for it. Otherwise be ready to pay double for drinks and appetizers/regular menu prices. Waiters and bar staff have lax attitude about what time it is. We had to show one bartender what time it was on an iPhone so he would give us the Happy Hour price. Requests for "No Salt" were overlooked so half of our drinks came with salt on rims. Rather than send them back and wait, we bucked up and drank them anyway.
This place flunked my Ladies Room test - no paper towels, no TP in one stall, had to use TP to dry my hands, trash overflowing on the floor. As the old saw goes, if this is what the bathroom looks like, you can only wonder what goes on in the kitchen.
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