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“Best Hotel I have exerienced” 5 of 5 stars
Review of The Ritz-Carlton, Los Angeles

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The Ritz-Carlton, Los Angeles
5.0 of 5 Hotel   |   900 West Olympic Blvd., Los Angeles, CA 90015 (Downtown)   |  
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Ranked #8 of 327 Hotels in Los Angeles
Canterbury
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Best Hotel I have exerienced”
5 of 5 stars Reviewed February 26, 2013

I travelled to LA and New York just before christmas and stayed for 2 nights at the Ritz-Carlton. We chose this hotel because of the location. From checking in to leaving this was the best hotel I have experienced. The staff were so helpful and very polite. The room was spotless and I couldnt fault it at all. The staff went out of their way to make sure our stay was as best as possible. I would go back to this hotel without a doubt. Thanks You!!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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283 reviews from our community

Traveler rating
    193
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
New York City, New York
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 12, 2013

i stayed here because its attached to staples center and i had many events there over afew days. this hotel is the luxury level i prefer to stay in. the bed alone compared to the marriott next door was night and day. Ritz Carlton had a great fluffy bed and pillows. the room was warm and cozy with nice views. i felt as home as possible.

while my stay wasn't perfect -some very minor issues, the management was perfect and they fixed any issues . i will also say we were here during music award show and the hotel was loaded with divas so the hotel staff im sure was very busy with their requests, for example j lo was next door to me.

club lounge is extraordinary.

id stay here again WP24 WAS A GREAT EATING EXPERIENCE.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2013

From the upgrade at check-in, to the amazing city views both in the room and WP24, this hotel is world-class. The proximity to Staples is great and makes for a wonderful experience. It is everything that you have come to expect from a Ritz!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 23, 2013

We spent our wedding night here and were treated to a complimentary upgrade to our room, a handwritten welcome letter and chocolate-dipped fruit treats. In spite of the fact that this hotel is way over our budget in any other situation, the staff was very friendly and polite at all times; much in contrast with other hotels at lower price points that pretend to be chic and cool. The views from the room were fantastic, especially at night. We ordered breakfast in our room and the food and service was excellent. It was an unforgettable experience and we'll be back for our anniversary!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

We stayed at the Ritz last night. From start to finish the experience was great. Service was impeccable, suite and views beautiful. The food at WP24 was amazing. We had the dim sum degustation menu while we enjoyed panoramic views of the city.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013

My wife and I were traveling to LA for Christmas and stayed here on points. The service was spectacular from the door men to the concierge to the women that checked us into our room. The lobby is small, but well appointed and connected by a hallway to the larger lobby of the JW Marriott. They do have, at times, the most decadent hot chocolate available in the lobby.

We were upgraded to a larger corner room upon check in. Bed was comfortable with love seat and a desk in the corner of the room. Only complaint was that we looked directly at the JW Marriott sign at night, which was quite bright. A small price to pay for the larger room as there was ample coverage with the drapery.

The executive lounge was beautiful and food was fantastic. As a note, Marriott Platinum members do not have access to the executive lounge at the Ritz-Carlton, you must purchase day passes for the lounge. Large weight room with water and some fresh fruit. It was cold and we did not get to use the pool, but incredible roof top location with fantastic views.

All in all, the hotel is a great choice if you are looking to stay downtown and the LA Live area has plenty to eat and do in your down time.

Room Tip: Pick a room that does not face the JW Marriott.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 29, 2012

This hotel has ver ample an equisitely decorated room. Very comfortable beds.
Incredible marble bathroom. Incredible price value. The service was excellent.
We came to this hotel because we decided to extend our stay in the intercontineltal in century city, which is also very nice but not comparable. The ritz in more modern styled, everything looked and even smelled new.

The only disadvantage is the location.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Los Angeles

Address: 900 West Olympic Blvd., Los Angeles, CA 90015
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Los Angeles
#4 Luxury Hotel in Los Angeles
#4 Spa Hotel in Los Angeles
#9 Family Hotel in Los Angeles
#11 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Los Angeles 5*
Number of rooms: 123
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Also Known As:
The Ritz-Carlton, Los Angeles Hotel Los Angeles

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