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“perfect location” 4 of 5 stars
Review of The Ritz-Carlton, Los Angeles

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The Ritz-Carlton, Los Angeles
5.0 of 5 Hotel   |   900 West Olympic Blvd., Los Angeles, CA 90015 (Downtown)   |  
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Experience LA in Style
Ranked #9 of 322 hotels in Los Angeles
New York City, New York
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“perfect location”
4 of 5 stars Reviewed February 12, 2013

i stayed here because its attached to staples center and i had many events there over afew days. this hotel is the luxury level i prefer to stay in. the bed alone compared to the marriott next door was night and day. Ritz Carlton had a great fluffy bed and pillows. the room was warm and cozy with nice views. i felt as home as possible.

while my stay wasn't perfect -some very minor issues, the management was perfect and they fixed any issues . i will also say we were here during music award show and the hotel was loaded with divas so the hotel staff im sure was very busy with their requests, for example j lo was next door to me.

club lounge is extraordinary.

id stay here again WP24 WAS A GREAT EATING EXPERIENCE.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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232 people have reviewed this hotel

Traveler rating
    159
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Los Angeles, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2013

From the upgrade at check-in, to the amazing city views both in the room and WP24, this hotel is world-class. The proximity to Staples is great and makes for a wonderful experience. It is everything that you have come to expect from a Ritz!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 23, 2013

We spent our wedding night here and were treated to a complimentary upgrade to our room, a handwritten welcome letter and chocolate-dipped fruit treats. In spite of the fact that this hotel is way over our budget in any other situation, the staff was very friendly and polite at all times; much in contrast with other hotels at lower price points that pretend to be chic and cool. The views from the room were fantastic, especially at night. We ordered breakfast in our room and the food and service was excellent. It was an unforgettable experience and we'll be back for our anniversary!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

We stayed at the Ritz last night. From start to finish the experience was great. Service was impeccable, suite and views beautiful. The food at WP24 was amazing. We had the dim sum degustation menu while we enjoyed panoramic views of the city.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013

My wife and I were traveling to LA for Christmas and stayed here on points. The service was spectacular from the door men to the concierge to the women that checked us into our room. The lobby is small, but well appointed and connected by a hallway to the larger lobby of the JW Marriott. They do have, at times, the most decadent hot chocolate available in the lobby.

We were upgraded to a larger corner room upon check in. Bed was comfortable with love seat and a desk in the corner of the room. Only complaint was that we looked directly at the JW Marriott sign at night, which was quite bright. A small price to pay for the larger room as there was ample coverage with the drapery.

The executive lounge was beautiful and food was fantastic. As a note, Marriott Platinum members do not have access to the executive lounge at the Ritz-Carlton, you must purchase day passes for the lounge. Large weight room with water and some fresh fruit. It was cold and we did not get to use the pool, but incredible roof top location with fantastic views.

All in all, the hotel is a great choice if you are looking to stay downtown and the LA Live area has plenty to eat and do in your down time.

Room Tip: Pick a room that does not face the JW Marriott.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 29, 2012

This hotel has ver ample an equisitely decorated room. Very comfortable beds.
Incredible marble bathroom. Incredible price value. The service was excellent.
We came to this hotel because we decided to extend our stay in the intercontineltal in century city, which is also very nice but not comparable. The ritz in more modern styled, everything looked and even smelled new.

The only disadvantage is the location.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2012

The facility was marvelous, service was immaculate. The room were nice and spacious, updated furniture and appliances. The customer service was impeccable, and very helpful with helping to plan other activities around the area. It was in a good location close to other activities within walking distance ex. ESPN, Staples center, outdoor skating rink, Lopez nightclub Ralph's grocery store). It was great place to feel special and very comfortable. The only problem I had I could not get my laptop to work while in the room, but it worked outside of the room. Loved the Robe provided in the room.

Room Tip: corner rooms have more space and set up different than the other rooms.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ritz-Carlton, Los Angeles

Address: 900 West Olympic Blvd., Los Angeles, CA 90015
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Los Angeles
#4 Luxury Hotel in Los Angeles
#5 Business Hotel in Los Angeles
#12 Family Hotel in Los Angeles
#23 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Los Angeles 5*
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Also Known As:
The Ritz-Carlton, Los Angeles Hotel Los Angeles

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