I've been staying at LAAC weekly since September as I need to be in downtown LA. Notwithstanding the reasonable price for stay plus a full breakfast, the staff service, across the board--from front desk, bellmen, waitstaff in the grill, gym staff, trainers, housekeeping--is absolutely the best I have ever experienced, anywhere--friendly, efficient, courteous. And as we travel a lot and stay in great places, that's saying a lot. Rooms and bathrooms very clean, if a bit dated and dark. Breakfast delicious and extensive. Athletic facilities are also superb and vast. Yes, like one guy said, the pads in the sauna room could be changed or refreshed, but that's a small criticism--the heat will kill all the germs anyway.