Im on a road trip through California and we stopped by in the Commerce because i wanted to play some poker. I wrote them 2 email two weeks in advance to find out if they have special deals for highstakes poker players. Got no answer. Then I called them and the guy on the phone told me the best deal is 171 $ per night. On their website they offered 151$ at the same time. I booked through their website.
As we arrived in our room yesterday the mini bar was broken. They said they would bring a small fridge free of charge later later. As it wasnt there at the end of the day I asked again. They said they dont have them anymore. But not only the fridge is not working, the safe is also broken.
Today at 8 am constructions started pretty loud. We we were told that would be the case for our entire stay (from 8 am till 5 pm every day). The wifi in the room is also awful. You get disconnected all the time.
All in all: My worst experience with a hotel in the US so far.