We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HBA = The best in LA” 5 of 5 stars
Review of Hotel Bel-Air

Save Saved
You added Hotel Bel-Air to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Bel-Air
5.0 of 5 Hotel   |   701 Stone Canyon Rd., Los Angeles, CA 90077 (Westside)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Deluxe Breakfast Getaway
Ranked #2 of 322 hotels in Los Angeles
London, UK
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“HBA = The best in LA”
5 of 5 stars Reviewed November 5, 2013

The sign of a great hotel is that you feel special from the moment you arrive until you leave. We stayed in a Canyon suite which is certainly worth the money. The room was well equipped and the terrace with the spa pool was amazing.

There were some rooms by the pool or the restaurant that might be a bit too close to the action for comfort but the majority of rooms were very private.

The restaurant was very good for both breakfast and dinner. We also tried the spa and the fitness room which were both good. However what makes this hotel is the staff, some of the very best we have ever experienced.

Overall a wonderful experience, but expensive!

Room Tip: Go for a canyon room
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, November 11, 2013
Dear BenjyLondon_UK,

Thank you for reviewing your recent stay at Hotel Bel-Air. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed… this is always our goal.

It's wonderful to hear how much you enjoyed the Canyon Suite. These rooms are one of the new additions to the hotel and they certainly are special.

Thank you for your kind words regarding our staff…they will be thrilled to hear you felt they provided you with the best service you have ever experienced. This puts a huge smile on my face (as I know it will on theirs).

Please come back and visit us again.

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

344 people have reviewed this hotel

Traveler rating
    268
    47
    11
    13
    5
See reviews for
64
155
21
37
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2013

We hadn't been to the Bel Air since they had remodeled and were worried it would lose it's charm. What a pleasant surprise - they've updated it without losing a bit of the character that's always made it the Bel-Air.

The location and the vegetation on the property make you feel like you're on vacation, even when it's a business trip. You'll find the staff very well-trained and willing to be helpful, the pool a refreshing stop and the gym and spa delightful.

Our only complaint is that the electronics in the room are a bit over-thought. A simple switch to turn lights on and off might be more efficient than the high tech solution they've devised.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, November 11, 2013
Dear Stephan C,

I am very happy to hear you enjoyed "what we've done with the place!" We felt a tremendous responsibility to maintain the hotel’s beloved originality and iconic design elements. Our setting and location is truly unique as we are situated right in the middle of Los Angeles but we are located on 12 acres of lush gardens. It really sets the stage of the ultimate urban retreat. I am glad you appreciate our very special location.

I do apologize for the fact that you had some difficulties with the technology. On your next visit, I kindly ask that you let the front desk agent know you would appreciate a little more familiarization with the technology and we will be sure to make this happen. Our staff is well trained on all aspects of our guestroom technology, and they are here to make it a benefit (vs. a burden) for you.

We hope to welcome you back to the hotel soon.

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 30, 2013

This is a great place to escape LA. As soon as I pulled into the driveway, I felt my blood pressure go down. (The ramps for the 405 freeway were under construction during our stay, and going anywhere on the 405 was painful.) Our room was not quite ready when we arrived, and we were provided a complimentary drink in the bar. Before we had finished the drink, our room was ready. We were upgraded to a balcony room. It had a fireplace, which we will need to come back in the winter to try. You can control most of the room functions from an iPad. Some of the furniture fabric had an indoor/outdoor quality to it, and the color scheme was gray except for an accent wall by the entry, which I think was green. I'm sure a designer put a lot of effort into the room, and I probably have little fashion sense. Nonetheless, my wife and I loved the Bel-Air. The staff is terrific. Their restaurant was excellent for all meals; the hamburger at lunch was fantastic.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, November 11, 2013
Dear Bronco1Bill,

Thank you for reviewing your recent stay at Hotel Bel-Air. I am thrilled to hear our garden oasis provided you with an escape from the hustle and bustle of Los Angeles. I am glad you enjoyed your room and happy you took advantage of the iPad in the guestroom.

We hope to welcome you and your wife back to the hotel this winter season... we'll have the fireplace waiting for you!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Firenze
Top Contributor
151 reviews 151 reviews
67 hotel reviews
Reviews in 42 cities Reviews in 42 cities
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed October 24, 2013 via mobile

I was not sure about Bel Air, the location is fine, but a little bit too isolated from the cool places of LA.
In the middle of a great residencial area, the hotel is like an oasis of calm and peace.
As soon as you enter in the lobby, you breath the essence of the place: discretion, attention, silence.
This is a real lux!
Excellent service, nice people, good food, amazing la prairie spa, what can you ask more?
Good linen, good beds, good amenities, really flawless, love it!

Stayed October 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear ROTCHKO,

Thank you for reviewing your recent stay with us. We like to say that in many ways, we are so close to all... yet so far. The hotel really is transporting. I am thrilled you enjoyed everything, and hope you will be back to visit us again.

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redmond, Washington
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

Well, it took me 2 months to find the time to write this review after our summer stay at the HBA (7 nights), but here it is:
all employees, from the moment you arrive at the airport and are greeted by your chauffeur, to the front desk, concierge, luggage, room service, restaurant, spa, boutique, etc., are simply the best in the industry.
The food is world class, the spa was a wonderful moment for my wife, and the property is magnificent.
Thanks to the American Express Platinum program we were upgraded to a suite, and have the best vacation week we had in a few years.

We loved it so much that I just booked our winter vacation at the HBA, where we'll spend a week this next February.

One last mention for Tom, the driver who allowed us to go around the hotel without renting a car. He is extremely nice, courteous, and informative about all things related to L.A. in general, Beverly Hills and Bel Air.

We really can't wait to be back in 4 months!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear JBD485,

We really appreciate you finding the time to share your recent experience at Hotel Bel-Air. I am pleased you enjoyed your stay with us and feel our employees are the best in the industry…they truly are a great time and they consistently make me very proud. Thank you for specifically mentioning Tom. I will be sure to share your feedback with him.

See you soon!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 17, 2013

Hotel bel air is for sure one of the best hotels i have stayed at.

As soon as you step into the hotel you do feel welcome, and with an excellent service from the time you enter till the day you leave.

You get a nice atmosphere, service, and friendly staff and good food.

If i do go to los angeles, i would for sure stay in Bel air hotel, and not any other.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear JuJu-Dubai,

Thank you for reviewing your recent stay at Hotel Bel-Air. I am thrilled you feel the hotel is one of the best hotels you have ever stayed at…that puts a huge smile on my face. It is great to hear how much you enjoyed your stay with us and we hope to see you again in the near future!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 11, 2013

Just returned from an incredible 3 night stay at HBA. From the moment we arrived and were greeted by Julien in reception, we knew we would not be disappointed

I have to admit, I'm rather critical when it comes to fine hotels
The HBA met every expectation and exceeded

Our room was perfect. Closets and storage ideal for a couple
Bathroom spacious and products high end and generously refilled daily

Bed and linens luxurious

Fireplace well stocked and attended to on request

Loved the iPad communications for room service, requests and bookings

The bar staff and offerings are exceptional and world class! Our server Jeanette was a joy and greeted us each time with her amazing smile! And the bartenders equally on point

I cannot remember a more perfect breakfast experience than we experienced each morning in the restaurant. Everything from the servers , the newspapers , the bread and the perfect egg - not to mention the ambience- I feel I am spoiled for life

The pool could use a bit of the upgrade afforded the rest of the property- but location and staff can't be beat!

The only thing on my mind as I left was when can I come back!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear GeneDC,

Thank you for taking the time to share your recent experience at Hotel Bel-Air. It is wonderful to hear how impressed you were with your stay…from the room, to your dining experiences, to the service provided to you. We truly appreciate you taking the time to write such detailed commentary. It is most helpful as we strive to maintain the highest quality standards throughout the property.

We love that we set the standard for your future travels... this is always our goal. We look forward to your next visit.

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Bel-Air? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bel-Air

Address: 701 Stone Canyon Rd., Los Angeles, CA 90077
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Los Angeles
#1 Luxury Hotel in Los Angeles
#1 Spa Hotel in Los Angeles
#2 On the Beach Hotel in Los Angeles
#3 Business Hotel in Los Angeles
#4 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Bel-Air 5*
Official Description (provided by the hotel):
Nestled on 12 acres in the Bel-Air Estates neighborhood of Los Angeles, the iconic Hotel Bel-Air is one of the most beautiful, romantic, and exclusive hotels in the world. Just opened after a two year transformation, this Spanish mission-style urban oasis wins a never-ending stream of praise for its faultless service, luxurious accommodations, and magical ambiance. All newly renovated rooms and suites feature a new generation of design aesthetic and is reflected through different design themes from the glamorous decades of the 1930s, 40s and 50s conveyed in a fresh, youthful and elegant manner. The famous restaurant, bar, catering and in-room dining services are managed by world-renowned Master Chef Wolfgang Puck with a menu featuring modern California cuisine with European and Mediterranean influences in a spectacular garden setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Amex, Tingo, Travelocity, TripOnline SA, BookingOdigeoWL, Priceline and Venere so you can book your Hotel Bel-Air reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Bel Air

Owners: What's your side of the story?

If you own or manage Hotel Bel-Air, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.