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“wonderful hideaway” 5 of 5 stars
Review of Hotel Bel-Air

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Hotel Bel-Air
5.0 of 5 Hotel   |   701 Stone Canyon Rd., Los Angeles, CA 90077 (Westside)   |  
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Ranked #2 of 339 Hotels in Los Angeles
Certificate of Excellence 2014
Virginia
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
“wonderful hideaway”
5 of 5 stars Reviewed October 30, 2013

This is a great place to escape LA. As soon as I pulled into the driveway, I felt my blood pressure go down. (The ramps for the 405 freeway were under construction during our stay, and going anywhere on the 405 was painful.) Our room was not quite ready when we arrived, and we were provided a complimentary drink in the bar. Before we had finished the drink, our room was ready. We were upgraded to a balcony room. It had a fireplace, which we will need to come back in the winter to try. You can control most of the room functions from an iPad. Some of the furniture fabric had an indoor/outdoor quality to it, and the color scheme was gray except for an accent wall by the entry, which I think was green. I'm sure a designer put a lot of effort into the room, and I probably have little fashion sense. Nonetheless, my wife and I loved the Bel-Air. The staff is terrific. Their restaurant was excellent for all meals; the hamburger at lunch was fantastic.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, November 11, 2013
Dear Bronco1Bill,

Thank you for reviewing your recent stay at Hotel Bel-Air. I am thrilled to hear our garden oasis provided you with an escape from the hustle and bustle of Los Angeles. I am glad you enjoyed your room and happy you took advantage of the iPad in the guestroom.

We hope to welcome you and your wife back to the hotel this winter season... we'll have the fireplace waiting for you!

Warm Regards,
Denise Flanders
General Manager
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437 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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Firenze
Top Contributor
164 reviews 164 reviews
72 hotel reviews
Reviews in 44 cities Reviews in 44 cities
269 helpful votes 269 helpful votes
5 of 5 stars Reviewed October 24, 2013 via mobile

I was not sure about Bel Air, the location is fine, but a little bit too isolated from the cool places of LA.
In the middle of a great residencial area, the hotel is like an oasis of calm and peace.
As soon as you enter in the lobby, you breath the essence of the place: discretion, attention, silence.
This is a real lux!
Excellent service, nice people, good food, amazing la prairie spa, what can you ask more?
Good linen, good beds, good amenities, really flawless, love it!

Stayed October 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear ROTCHKO,

Thank you for reviewing your recent stay with us. We like to say that in many ways, we are so close to all... yet so far. The hotel really is transporting. I am thrilled you enjoyed everything, and hope you will be back to visit us again.

Warm Regards,
Denise Flanders
General Manager
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Redmond, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

Well, it took me 2 months to find the time to write this review after our summer stay at the HBA (7 nights), but here it is:
all employees, from the moment you arrive at the airport and are greeted by your chauffeur, to the front desk, concierge, luggage, room service, restaurant, spa, boutique, etc., are simply the best in the industry.
The food is world class, the spa was a wonderful moment for my wife, and the property is magnificent.
Thanks to the American Express Platinum program we were upgraded to a suite, and have the best vacation week we had in a few years.

We loved it so much that I just booked our winter vacation at the HBA, where we'll spend a week this next February.

One last mention for Tom, the driver who allowed us to go around the hotel without renting a car. He is extremely nice, courteous, and informative about all things related to L.A. in general, Beverly Hills and Bel Air.

We really can't wait to be back in 4 months!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear JBD485,

We really appreciate you finding the time to share your recent experience at Hotel Bel-Air. I am pleased you enjoyed your stay with us and feel our employees are the best in the industry…they truly are a great time and they consistently make me very proud. Thank you for specifically mentioning Tom. I will be sure to share your feedback with him.

See you soon!

Warm Regards,
Denise Flanders
General Manager
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Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 17, 2013

Hotel bel air is for sure one of the best hotels i have stayed at.

As soon as you step into the hotel you do feel welcome, and with an excellent service from the time you enter till the day you leave.

You get a nice atmosphere, service, and friendly staff and good food.

If i do go to los angeles, i would for sure stay in Bel air hotel, and not any other.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear JuJu-Dubai,

Thank you for reviewing your recent stay at Hotel Bel-Air. I am thrilled you feel the hotel is one of the best hotels you have ever stayed at…that puts a huge smile on my face. It is great to hear how much you enjoyed your stay with us and we hope to see you again in the near future!

Warm Regards,
Denise Flanders
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 11, 2013

Just returned from an incredible 3 night stay at HBA. From the moment we arrived and were greeted by Julien in reception, we knew we would not be disappointed

I have to admit, I'm rather critical when it comes to fine hotels
The HBA met every expectation and exceeded

Our room was perfect. Closets and storage ideal for a couple
Bathroom spacious and products high end and generously refilled daily

Bed and linens luxurious

Fireplace well stocked and attended to on request

Loved the iPad communications for room service, requests and bookings

The bar staff and offerings are exceptional and world class! Our server Jeanette was a joy and greeted us each time with her amazing smile! And the bartenders equally on point

I cannot remember a more perfect breakfast experience than we experienced each morning in the restaurant. Everything from the servers , the newspapers , the bread and the perfect egg - not to mention the ambience- I feel I am spoiled for life

The pool could use a bit of the upgrade afforded the rest of the property- but location and staff can't be beat!

The only thing on my mind as I left was when can I come back!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 28, 2013
Dear GeneDC,

Thank you for taking the time to share your recent experience at Hotel Bel-Air. It is wonderful to hear how impressed you were with your stay…from the room, to your dining experiences, to the service provided to you. We truly appreciate you taking the time to write such detailed commentary. It is most helpful as we strive to maintain the highest quality standards throughout the property.

We love that we set the standard for your future travels... this is always our goal. We look forward to your next visit.

Warm Regards,
Denise Flanders
General Manager
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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2013 via mobile

The Hotel Bel-Air is absolutely delightful. The staff are so attentive and pleasant. We spent weekend there and I have to say it is one of my favourite hotel experiences ever.
Look forward to returning!!!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 10, 2013
Dear Paul U,

Thank you for reviewing your recent stay at Hotel Bel-Air. It is great to hear how much you enjoyed your stay with us and the service provided to you.

We look forward to your return…hopefully it will be soon!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 4, 2013

From the arrival experience to the luxury accommodation, this is an amazing hotel. The treatment in the Spa was sensational ( thank you Nerida). Did not want to leave. So private and comfortable. The bathroom had the most unique toilet. The TV's are super high tech. Service around the pool was also very attentive.

Room Tip: Pay more for a suite. Worth it.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, October 10, 2013
Dear Alisonjenk,

The title of your review brought a huge smile to my face…I am so happy to hear you feel Hotel Bel-Air is the best hotel you have ever experienced. Thank you for sharing your kind words regarding your spa treatment with Nerida. I will make sure to pass your note along to her…she will be thrilled to hear how much you enjoyed it.

Thank you for staying with us and please do come back and visit us again!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Bel-Air

Address: 701 Stone Canyon Rd., Los Angeles, CA 90077
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Los Angeles
#1 Luxury Hotel in Los Angeles
#1 Romantic Hotel in Los Angeles
#4 Business Hotel in Los Angeles
#4 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Bel-Air 5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled on 12 acres in the Bel-Air Estates neighborhood of Los Angeles, the iconic Hotel Bel-Air is one of the most beautiful, romantic, and exclusive hotels in the world. Just opened after a two year transformation, this Spanish mission-style urban oasis wins a never-ending stream of praise for its faultless service, luxurious accommodations, and magical ambiance. All newly renovated rooms and suites feature a new generation of design aesthetic and is reflected through different design themes from the glamorous decades of the 1930s, 40s and 50s conveyed in a fresh, youthful and elegant manner. The famous restaurant, bar, catering and in-room dining services are managed by world-renowned Master Chef Wolfgang Puck with a menu featuring modern California cuisine with European and Mediterranean influences in a spectacular garden setting. ... more   less 
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Also Known As:
Hotel Bel Air

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