Hotel Be-Air is my choice from now on when in LA.
Absolutely superb! We had amazing service from the beginning to the end. This is what I call service! There has been some top notch training involved for sure!

The ambiance of this place is incredible - situated in the middle of beautiful forest trees, you don't even feel you are in the middle of a cosmopolitan city!

The restaurant is by Wolfgang Puck, whom we met, and really great!
The bar is great also.
The SPA is fantastic, small but offers great treatments!

For it being such a great place, the price is reasonable compared to other hotels. It's close to Rodeo Dr., Sunset, and Santa Monica is 10 minutes away on the hwy. Really central!

Spectacular and can't wait to go back!

As mentionned in the two previous review, the hotel is lovely and the reno take it to a degree if comfort and style that is really great.
The in room fireplace where just perfect for the chilly winter evenings, and the patio quiet and sunny for a afternoon rest. The property is great and well groomed. A feel at home is all over the place. The only bemol to our stay was the slow and irregular service. For example one day they will bring new fresh fruits, the other not, one day they would replace the bar wine and water glasses, one day they would forget to bring new ones, so need to call the room service... That could have been a perfect stay but just because of this minor errors it blemishes a bit. Too bad... Because the staff is nice and not pretentious. For sure be back again!

Agree with the last poster...the renovations are excellent - one of the most comfortable beds and really classy and tasteful decor. In fact, you cant fault the physical offering in any way - its a timeless classic, like its sister the Beverley Hills, but a little less funky and slightly more refined and sedate. I loved it. BUT exactly as others have said, it seems to lack the oversight of an experienced and 'adult' management. All the preppy dressed staff that roam the hotel are very nice and helpful, but there is a fair amount of 'chat' between them (I spent half an hour in the lobby lounge listening to the Concierge complain about previous guests to a gaggle of front desk staff). You would never find this at the Dorchester or other hotels in the group. Its a little like they are using the Bel Air as a training hotel to break-in new staff, as not one of them seemed older than 21. I wanted to move room after being woken really early by a family in the room above mine (a personal bug bear) and this took a little more time and effort than I would have liked. I also had my boarding card faxed twice to the reception as they said they couldn't find it and then promised to run the second copy to the room, which they didn't. When I checked out, they had both copies sitting at the front desk. I know...really minor...but if you are trying to be the best hotel in LA, and part of a really exceptional hotel group, with an amazing hotel on offer...then you have to get this right. Its only a very mild bit of adult supervision required...and I will definitely be heading back....

Our first time at the hotel bel air after the much anticipated 5 year re fit program. The hotel looks fantastic and the room amenities and decor is first rate. The hotel location is a little off the the track but didn't worry us too much as you must have a car in LA regardless. I probably mark this property down a little due to F&B service being not on top of the game. It's the old lack of training and visible management. The restaurant is a Wolfgang Puck and the good is good. The service is biggest let down in this property and its not to the standard of its sister property the Beverly Hills hotel or the peninsula. It's ok but needs more active management to better suit the reputation and expensive re fit.

Eg one can stare at a finished plate of food at the table with fork and knife indicating the diner has finished for upto 20min.

Overall a lovely property with in need of more active management

7/10 on my rating overall