This is a brash showbiz type hotel with plenty of lobby activity. It's not really quite "JW" level if you are visiting from Asia but it's not bad as Marriotts in the US go. I think they class it as a 4 star. You might prefer the Ritz Carlton next door if you want a true 5 star.
The rooms are comfortable and quiet, providing the neighboring guests behave themselves. There were a few bent out of shape light fittings in my room but nothing too disturbing. I didn't love the room design, but there is a detectable (modern) design which might not age well. The white towels were graying slightly and were thoroughly unplump/sumptuous, and should be replaced very soon. Rooms come with an empty refrigerator, and there's a City Target and a 7-11 about 3 blocks away for anyone seeking drinks etc.
Found I got very poor phone reception in the room and elsewhere in the hotel (T-Mobile) and this made things difficult at times. Room wireless speed was good though.
Lobby restaurant was okay, service quite good, menu limited but the whole place is an acoustics nightmare, so get ready to shout if you have something to say. And several times I got in the elevator to go to my room and found food and trash on the floor which was a bit styish.
The parking at this hotel is caught up in some kind of hotel/parking/entertainment industry cartel scenario/game which cannot easily be understood by the unsuspecting guest--at least that's how it appeared to me. However, the hotel's $40/day minimum charge plus "unnecessary" (but absolutely expected!) tips will definitely speak loud and clear to such a guest. The tips go to the valets. It is forbidden to park and retrieve your own car from the hotel car park. The valets do this for you, with gusto...especially if your car is a Ferraraghini or some other such rarity. Do they give tax receipts for those copious "in and out" tips?
There are alternative "independent" parking lots nearby with various rules which invariably include "No overnight" (part of the game mentioned earlier!) which is a problem for guests. These lots also vary their rates according to demand as shows come and go at the nearby venues.
My solution to this $40+ per day parking problem required a three block, 8 minute walk walk...which was fine for me and I deducted the physical effort from my gym workout (the gym is quite good by the way!). I parked at 833 Flower Street for $12 for 24hrs. It's a multi-storey car park with urine free elevators and generous bays. I encountered only well-fed looking, cup waving beggars on my walks to and from, and they were all polite (...and all politely refused..without recriminations!). On days when I returned to the hotel for a short time during the day, I just parked across the road for $5. So basically I never paid more than $17/day, and usually only $12/day.
The gym was well equipped and the pool area was pleasant enough but I didn't use it at all.
I would stay in this hotel again, especially if I were attending a conference or a show/game/concert...especially now I've figured out a good parking arrangement.
Take a clip to hold your curtains firmly together. There are bright flashing LED displays on the sou...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.