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“How to come and expereince LA LIVE the BEST!” 5 of 5 stars
Review of JW Marriott Hotel Los Angeles at L.A. LIVE

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JW Marriott Hotel Los Angeles at L.A. LIVE
4.0 of 5 Hotel   |   900 West Olympic Boulevard, Los Angeles, CA 90015 (Downtown)   |  
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Ranked #24 of 339 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Boston, Massachusetts
Level Contributor
196 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“How to come and expereince LA LIVE the BEST!”
5 of 5 stars Reviewed April 28, 2013

When I come to LA for pleasure and work the JW Marriott is my first choice ! As a frequent guest of Marriott, I find the JW not only recognizes this but delivers upgrades, outstanding service EVERY visit. The propety is beautiful to the eye, and very open and comfortable to charge up or just get away! The staff are very helpful and go the extra mile to make sure your not only pleased, but completely taken care of! The location and concept of LA Live next to the Nokia and Staples Facilities and LA Convention Center is a great one in that it provide all the best LA has to offer in one location from great food, drinks, Grammy Award Center, Bowling at Luck Strikes, to live performances in the open square. ESPN has a great set up here for their broadcasts and Sports Bar. The location is also easy walking distance to LA downtown to other great places to eat, and visit. Highly recommend this property for not only a delightful stay, but for some great memories! Without question a wonderful find in LA, and look forward to my next visit soon!

Room Tip: Recommend higher floor corner suites if available ...better views and very spacious and comfortable...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,434 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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English first
Bangkok, Krung Thep, Thailand
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 27, 2013

The JW Marriott in LA is an excellent property located right in the heart of
downtown LA. New, clean, modern and impeccable service from the very helpful
friendly staff. The only negative I can put on the Hotel is the Mini Bar was empty. - 5 stars.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

The hotel is very nice, but the lobby has constant loud music. It's extremely unpleasant to be in the lobby more than a few moments. Since all the food servicse open on to the lobby it affects my desire to eat at the hotel.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 25, 2013

I was really looking forward to staying at this upgraded JW Marriott for a convention. It was ok, but not better than your standard Marriott. It's new and located conveniently near the convention center, which is a plus. The hotel also has a lot of meeting rooms which are nicely equipped. Room service was merely ok for the food. The bar in the lobby was awesome with nice California wines and a lovely cheese plate. So, it was ok for a convention, but I wouldn't go back for vacation.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 24, 2013

Hotel was clean, modern, and beautiful. A wonderful place to stay although the surrounding downtown area seems a bit "dead" for LA (unless there's a Lakers or Kings game)! The food served during our dinner event in the ballroom was AMAZING. Some of the best hotel food I've ever had.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Castle, Delaware
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 23, 2013

I had the opportunity to stay at the J.W. Marriott - L.A. Live recently. It was, at best, a mixed bag of positive and negative experiences. First off, I am being purposefully picky with this review because of the price. Even with a discounted rate, because of a convention, the room was between $250-$300 a night. For that level of expenditure, I expect a very high level of service. The rooms themselves are well designed and nicely appointed. The armoire is a nice feature for business travelers; well lit with plenty of hanger space & an easy to operate safe for electronic equipment and other valuables. The bathroom has a nice sliding glass door, which conserves on space and allows for a well lit small room. The clock radio is also iPod compatible, a nice touch.
On the whole, the staff was well spoken, pleasant, and helpful.

That being said, why only 3 out of 5? Here's why. The beds were oddly uncomfortable. Lumpy and a tendency to bend toward the center. An absence of hooks in the bathroom to hang clothes and towels. Room service food was consistently mediocre. Of the 3 meals we ate via room service, none were outstanding or memorable. Additionally, items were consistently omitted or changed on each of our orders by accident. Although the staff made this right, by comping meals, it indicates an error in their ordering processes. In my mind, though, was the egregious parking situation. For a city built around the automobile, the hotel offers no 24 hour overnight self-park option. The L.A. Live garages do not allow for overnight parking, and will penalize you as much as $50 for doing so. Thus, your only option is to valet park for $40 a day. As a result, I wound up spending about double what I thought I would in parking fees.

Thus, a mixed bag. A very nice hotel, with excellent service, that suffers from multiple annoying flaws made notable due to the cost of the rooms.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed April 23, 2013

Great new hotel adjacent to convention center and sports arena. Part of LA Live complex. Has a Las Vegas strip kind of energy. Oh, and the hotel is excellent too. Clean and modern, great welcoming service. Very modern and vibrant energy and feel to the public spaces. Surrounded by many new excellent restaurants. Great central downtown location. Brilliant concept.

Room Tip: Away from elevators.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Los Angeles at L.A. LIVE

Address: 900 West Olympic Boulevard, Los Angeles, CA 90015
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
Ranked #24 of 339 Hotels in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Hotel Los Angeles at L.A. LIVE 4*
Number of rooms: 877
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