JW Marriott is a great chain high end hotel. The customer service was excellent and prompt when I needed anything. The checkin and checkout procedure was quick..even with a big company event of more than a few hundred guests staying here. Comfortable beds. The hotel location is excellent for close dining options- ate at WolfGang Puck's restaurant and Katsuya sushi restaurant. Both were great dining experiences. The sushi at Katsuya is fantastic. The hotel is also within walking distance (right across the street) to the LA Convention center, the Staples Center. No worries for safety while walking even at night in that area. Would definitely recommend staying here. If you want to sight celebrities this may be a good hotel..we saw a few during our stay.