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“Excellent location and excellent value” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

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Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame
2.5 of 5 Hotel   |   1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068 (Central L.A)   |  
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Ranked #33 of 339 Hotels in Los Angeles
Certificate of Excellence 2014
Preston, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent location and excellent value”
4 of 5 stars Reviewed April 13, 2013

We stayed in a Suite for 4 nights and found nearly all staff brilliant. Helpful, cheerful and always wanting to help out. The valet though was rude and had a heck of an attitude on him. More on him later.

We chose this hotel due to the reviews and the location and werent disappointed at all. 5 min walk to the walk of fame and the 'hop on hop off' bus tour we bought. Loads of places to eat within 10 min walk. Simply superb location. The Suite was spotless and a lovely size. King size bed, sofa, small dining table, desk and you could just about see the Hollywood sign.

The staff at the hotel were great. Check in a breeze. Breakfast was ample and the lady in the breakfast room extremely helpfull. We went down for breakfast between 630-700 and never found more than 4 other people.

The only negative sides not allowing me to rate it 5/5 was the old lifts that we never felt comfortable in, opting to walk the stairs most days and the valet on the final day. We had cleared it with the front desk to go and collect our rental car and just to pull in and load up. So thats exactly what I did. Once parked up the valet came over, and with a proper attitude told me you never drive past me without telling me why your here (even though the front desk knew) and that i cant park here as its not a public car park (even though I was still a guest). I tried to explain to him and he simply walked off! Great customer service. I highly expect its because he wasnt going to get a tip off us as we 'self-parked'.

All in all though we would go back.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, May 9, 2013
Thank you for your recent correspondence regarding The Holiday Inn Express Hollywood Walk of Fame. We appreciate you taking the time to make us aware of your experience during your recent stay.

Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Corey Bouche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,387 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

Walking distance to everything you need. Great rooms, comfy bed. Clean rooms, lots of towels. Laundry or cleaner over the road. Free breakfast or walk to Mels diner. Staff helpfull our 4th stay so can't say anymore. Can't do any better in the area for the price. Business centre, pool. Highly reccomend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, May 9, 2013
Thank you for your recent correspondence regarding The Holiday Inn Express Hollywood Walk of Fame. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.

Sincerely,

Corey Bouche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

This hotel is totally worth it!! We stayed for 2 weeks, and for the amount we paid I was very happy and quite surprised. I'm usually one of those people who HATE staying in cheaper hotels and prefer the luxury, But travelling with my mum, she could't afford to stay at the boutique hotel I chose in Beverly Hills, so I booked this one. The Holiday Inn Hollywood Walk of Fame was very modern, clean, cozy, in an amazing location and the rooms were HUGE! (Honestly the rooms felt quite comparable to the Sofitel West Hollywood that I stayed in last time I was in LA... which qas probably triple the price). The staff were ridiculously friendly and helpful and a very decent breakfast buffet was provided every morning and internet was FREE!! You don't get this offered at many places unless you pay TOP dollar! We also used the valet every day we were there and the couple of guys who run that were extremely polite and helpful... my mum was made to feel very special indeed as she's not used to being treated with such polite service :) We felt so safe and happy at this hotel.. we didn't need to worry about a thing! Letting us just enjoy our holiday to the fullest. I will definitely come back here when next in LA and certainly would recommend it to EVERYONE including friends and family.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, May 9, 2013
Thank you for your recent correspondence regarding The Holiday Inn Express Hollywood Walk of Fame. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence.

We are happy this trip made your mother feel royal; we certainly hope you visit us again.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Corey Bouche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 7, 2013

Within walking distance to major attractions in Hollywood, however advised by staff not to leave the hotel at night. Rooms are spacious enough,kept clean, staff attentive, breakfast very good. Considering you will only sleep here it is perfect for this purpose.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 10, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2013

I would probably have given three stars if this was anywhere else, but I bumped it up because the location is amazing. So close to Hollywood Boulevard and frankly, almost anything else you want to do in LA - Griffith Observatory, Olvera Street, Disney Concert Hall, Beverly Hills, even Santa Monica. We were just a car ride away from everything - we even saw a sitcom taped in Studio City which was only minutes away on 101.

The staff at this hotel was incredible. Every darn person friendly and accommodating. I grew up in So Cal, don't be fooled, people can be terse in the area, but at this hotel, they were awesome. I was with my 13 year old daughter and I felt very safe in this hotel. The layout is around a pool in the center and the garage attendant was an incredible gentleman. He took such good care of us, as did the woman who runs the breakfast buffet.

The biggest drawback was the hotel runs pretty warm - there's no circulation - and no ice at breakfast - so everything is about 2 degrees above room temperature. We ended up bringing a bucket of ice to breakfast with us every day (from the ice machine), and frantically opening the window for air first thing in the morning (we aren't A/C buffs, we need the real thing).

Otherwise, clean, accessible, kind and easy. A VERY good choice if you are coming with the family.

Room Tip: As for the side facing Hollywood Boulevard. It's a decent view and you can watch the billboards...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 10, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2013

This is a good hotel with a fabulous location. It is walking distance to the attractions in Hollywood. Myself and two daughters stayed at the hotel for one night on April 4th. The free breakfast and friendly staff is what most travelers have come to expect with the Holiday Inn. This is what keeps me coming back to this chain of hotels when I am traveling on a budget. There was free Wifi and this is a must when traveling with a teen and young adult. We had a problem with the A/C in our room, but that was very quickly repaired when we called for help. We had a room with two queen sized beds and the beds were very comfortable. The rooms are moderately sized with no sofa, but a desk area for business. The staff was helpful providing directions to restaurants and other attractions in LA. Although this hotel is much smaller than a big competitor less than a block away, it is definitely a better value. Overall, this was a pleasant experience.

Room Tip: There are no rooms that view the Hollywood sign, but don't fall for that hook. When you step ou...
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 10, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 2, 2013

Great location, 5 minute walk to Hollywood Blvd. Staff were extremely friendly and helpful. Large rooms with nice bathroom. Wifi was available throughout the hotel. Nice wall frescoes in the parking garage (stylized paintings of movie stars - past and present). Breakfast room and continental meal was good. A/C unit in room was not all that great, even after running all day.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 10, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

Address: 1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Los Angeles
#31 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Experience the Holiday Inn Express Hotel & Suites in Hollywood, CA. Located in the heart of world-famous Hollywood, California, our uniquely designed hotel appeals to style-oriented guests desiring exceptional service and comfortable amenities. During your stay at the Holiday Inn Express Hollywood, take time to tour the city and see all that Hollywood has to offer. We are centrally located near several historic tourist attractions such as the Hollywood Walk of Fame, Hollywood Bowl, Universal Studios, Paramount Studios, Sunset Strip, Rodeo Drive, Beverly Hills, Bel Air, Santa Monica and Venice Beach. Our hip hotel in Hollywood is the perfect place to stay as you explore the city. Built in 2008, our brand new Hollywood hotel is perfect for business travelers. We provide an alternative to local, traditional hotels without sacrificing any of the business amenities you expect. Our Hollywood hotel near the Los Angeles Airport (LAX) is just 20 min from the LA Convention Center and in close proximity to the LA Business District, the Century City Business District, ABC, NBC, the Warner Center and CNN. At the Holiday Inn Express Hotel & Suites in Hollywood, CA, we provide an oasis that inspires and re-energizes travelers. From our hip lobby and state-of-the-art fitness center to the convenient high-speed Internet access and a delicious, free hot breakfast bar, this Hollywood hotel provides all the amenities to make your trip to California a great one. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Hollywood Walk Of Fame
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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