We stayed in a Suite for 4 nights and found nearly all staff brilliant. Helpful, cheerful and always wanting to help out. The valet though was rude and had a heck of an attitude on him. More on him later.
We chose this hotel due to the reviews and the location and werent disappointed at all. 5 min walk to the walk of fame and the 'hop on hop off' bus tour we bought. Loads of places to eat within 10 min walk. Simply superb location. The Suite was spotless and a lovely size. King size bed, sofa, small dining table, desk and you could just about see the Hollywood sign.
The staff at the hotel were great. Check in a breeze. Breakfast was ample and the lady in the breakfast room extremely helpfull. We went down for breakfast between 630-700 and never found more than 4 other people.
The only negative sides not allowing me to rate it 5/5 was the old lifts that we never felt comfortable in, opting to walk the stairs most days and the valet on the final day. We had cleared it with the front desk to go and collect our rental car and just to pull in and load up. So thats exactly what I did. Once parked up the valet came over, and with a proper attitude told me you never drive past me without telling me why your here (even though the front desk knew) and that i cant park here as its not a public car park (even though I was still a guest). I tried to explain to him and he simply walked off! Great customer service. I highly expect its because he wasnt going to get a tip off us as we 'self-parked'.
All in all though we would go back.
- Official Description (provided by the hotel):
- Experience the Holiday Inn Express Hotel & Suites in Hollywood, CA. Located in the heart of world-famous Hollywood, California, our uniquely designed hotel appeals to style-oriented guests desiring exceptional service and comfortable amenities. During your stay at the Holiday Inn Express Hollywood, take time to tour the city and see all that Hollywood has to offer. We are centrally located near several historic tourist attractions such as the Hollywood Walk of Fame, Hollywood Bowl, Universal Studios, Paramount Studios, Sunset Strip, Rodeo Drive, Beverly Hills, Bel Air, Santa Monica and Venice Beach. Our hip hotel in Hollywood is the perfect place to stay as you explore the city. Built in 2008, our brand new Hollywood hotel is perfect for business travelers. We provide an alternative to local, traditional hotels without sacrificing any of the business amenities you expect. Our Hollywood hotel near the Los Angeles Airport (LAX) is just 20 min from the LA Convention Center and in close proximity to the LA Business District, the Century City Business District, ABC, NBC, the Warner Center and CNN. At the Holiday Inn Express Hotel & Suites in Hollywood, CA, we provide an oasis that inspires and re-energizes travelers. From our hip lobby and state-of-the-art fitness center to the convenient high-speed Internet access and a delicious, free hot breakfast bar, this Hollywood hotel provides all the amenities to make your trip to California a great one. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Hollywood Walk Of Fame
- Holiday Inn Los Angeles
- Los Angeles Holiday Inn