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“Excellent stay - fabulous staff” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

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Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame
2.5 of 5 Hotel   |   1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068 (Central L.A)   |  
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Ranked #31 of 322 hotels in Los Angeles
Owen Sound, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent stay - fabulous staff”
5 of 5 stars Reviewed March 14, 2013

We have just returned from California and spend 3 of our nights at this hotel. The room was very clean. Staff were wonderful - the staff on the desk very helpful, gave directions, helping with anything we asked. The Valet service gentlemen were great, very pleasant, got to recognize us quite early in our stay. Nice touches.
The room had a small fridge which was very handy.
The breakfast was nothing extravagant but very good and consistent.
This hotel is only a couple of blocks to the Walk of Fame so very convenient for that part of town. We had a rental car and did a lot of other touring. Hollywood Bowl very near - fantastic pictures.
Very nice!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 11, 2013

We changed our round the world itinerary at the last moment and on a Trip Adviser suggestion booked in to this hotel for a 4 night visit to LA as we had no idea where to stay. The hotel suited us perfectly we didn't have a car so its location close to the Walk of Fame at Hollywood Boulevard and near the Hollywood and Highland Metro stop was great for us. We travelled as far as Santa Monica using the bus without too much difficulty.
The hotel itself has an excellent staff who obviously prioritise customer service from the front desk staff (special mention to Omar), to the charming lady who serviced the breakfast room. Although the hotel was very busy we managed to get a table for breakfast each morning and enjoyed the usual Express Start fare.
We had a room at the back of the hotel which meant it was really quiet, we had been worried that it would be noisy due to the location on such a busy road. The hotel is renovating some rooms at the moment and I hope that they take the opportunity to brighten up the colour scheme as we did find it quite gloomy and this was not helped by the low lighting levels afforded by the lights in the room - we had every light on and still found it dull. Apart from this we had a very positive experience here.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2013

we have been there already few years agoand this time again. the locationis on of the best things there -just 5 minute walkung from hollywood center (metro station north highland). friendly and customerorientated crew. we had a typical standard room. our room had view to the garden and was no noisy. fresh and nice decorated breakfast service. we can really recommend this hotel, especially for tourist purposes.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

The welcome at the registration desk was excellent and very professional. The service at the parking lot was also very professional, and friendly. We were treated with royal assistance by the hotel parking attendant, who helped us with our luggage to our rooms. The rooms were clean and serviced daily while we stayed. We were served a complete breakfast every morning. Our dining room server "Marieta" was on point every day, with a smile and offered assistance whenever we needed it. She was friendly and ensured the food supply was in place during the serving time. We enjoyed our stay, and would recommend this hotel to anyone who ask.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 1, 2013

This is certainly one of the best hotels I´ve stayed in.. The staff is so friendly that I feel I´m at home.. I requested early check-in since my flight arrived at 06:30 am, however, upon arrival to the hotel, there were no rooms free yet, but the front desk officer offered me to go to the dining room and have breakfast while waiting for my room.. That was great!!... Then, they allowed me to check my bags so I could get out and enjoy the day while my room was being prepared.. When I arrived later that day, my room was ready for me!!.. Great room, quite comfortable, well cleaned, nice and clean bathroom, very quiet room and great HD TV.. The internet speed was great also (and this is complimentary).. The buffet breakfast was super to start the day!!.. the only thing I missed was some sugar-less juices and sugar-less yogurt, but despite this, it was fine, there are a lot of options for all people..
The hotel location is unbeatable!! yes, there are other hotels close to this one, but considering the quality and price, this is the best!.. walking distance to the Metro station and all the major attractions of the Hollywood Blvd.
I was not wrong in choosing this HI Express once again, and now I´m sure I will definitely stay here in my next trip to LA.
..and as I always say, if you don´t want to miss quality but are on a budget, this is the hotel for you.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed March 1, 2013

The acccommodation standard was excellent, room service could not be faulted but i particulr the attitude of the staff at reception was impeccable. Despite our stay coinciding with Oscars weekend and the subsequent pressures on them, nothing was too much trouble, information and advice was always helpful and all approaches were greeted with smiles and courtesy. They even (despite pressure in accommodation) managed to extend our departure time to mid afternoon since we weee not due to fly until early evening and didn't want to waste the whole day at the airport.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2013

We have just had a three night stay at this hotel. The staff were amazingly helpful With a special mention for Omar who gave us some amazing recommendations for eating out at night. The hotel is ideally situated for the Walk of Fame, and also the hop on hop off routes, approximately 500 yards from the hotel.
The hotel is very clean, and functional, with everything you will want for a break in Hollywood.
Go see for yourselves, you will not be disappointed with the service there.
Thank you Omar and the staff for making our stay so enjoyable. We were sorry to leave.

Room Tip: A very memorable stay, in a budget hotel, in the centre of Hollywood.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, April 8, 2013
I appreciate you taking the time to make us aware of your experiences at Holiday Inn Express Hollywood Walk of Fame.

Thank You for the praise and acknowledgments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please visit us again and book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

Address: 1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068
Phone Number:
Location: United States > California > Los Angeles > Central L.A , Hollywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Los Angeles
#31 Business Hotel in Los Angeles
#31 On the Beach Hotel in Los Angeles
#31 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame 2.5*
Official Description (provided by the hotel):
Experience the Holiday Inn Express Hotel & Suites in Hollywood, CA. Located in the heart of world-famous Hollywood, California, our uniquely designed hotel appeals to style-oriented guests desiring exceptional service and comfortable amenities. During your stay at the Holiday Inn Express Hollywood, take time to tour the city and see all that Hollywood has to offer. We are centrally located near several historic tourist attractions such as the Hollywood Walk of Fame, Hollywood Bowl, Universal Studios, Paramount Studios, Sunset Strip, Rodeo Drive, Beverly Hills, Bel Air, Santa Monica and Venice Beach. Our hip hotel in Hollywood is the perfect place to stay as you explore the city. Built in 2008, our brand new Hollywood hotel is perfect for business travelers. We provide an alternative to local, traditional hotels without sacrificing any of the business amenities you expect. Our Hollywood hotel near the Los Angeles Airport (LAX) is just 20 min from the LA Convention Center and in close proximity to the LA Business District, the Century City Business District, ABC, NBC, the Warner Center and CNN. At the Holiday Inn Express Hotel & Suites in Hollywood, CA, we provide an oasis that inspires and re-energizes travelers. From our hip lobby and state-of-the-art fitness center to the convenient high-speed Internet access and a delicious, free hot breakfast bar, this Hollywood hotel provides all the amenities to make your trip to California a great one. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Hollywood Walk Of Fame
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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