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“Our room needed clean not torn carpet” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

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Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame
2.5 of 5 Hotel   |   1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068 (Central L.A)   |  
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Ranked #25 of 318 hotels in Los Angeles
1 review
1 helpful vote 1 helpful vote
“Our room needed clean not torn carpet”
3 of 5 stars Reviewed November 19, 2012 via mobile

The carpet was revolting and actually torn and just put down again .
Felt dirty
I would walk on it without footwear
Beds were uncomfortable
Perhaps we got one of last available rooms but I would have to be desperate to stay there again. I in the over 50 age group.
Staff were fine and the breakfast adequate .

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 5 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,134 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
San Diego, California
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
Reviews in 24 cities Reviews in 24 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed November 18, 2012

I have stayed at this hotel a few times, and normally have average or sub-par service. BUT, I am glad they have all new people working the front desk. Omar is a super nice guy, and really good at running the front desk. He makes people feel right at home. As far as the hotel itself, I don't really agree on paying $22 a night for parking (valet only), so that means it will cost you more with tips. Also, there is a sign in the bathroom if you use any of the towels to remove make-up or clean your shoes, there can be up to a $35 charge. Really? I was in hotel management and know what hotels pay for towels, and I can tell you, it is about $2 a towel. Sounds really petty to me. It is an oddly laid out hotel, if you are on floors 6, 7 or 8 - you will need to go to the 5th floor, make two turns and go up another elevator. Strange

Room Tip: Ask for a room away from the front of the hotel. Very busy and noisy place.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 4 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 18, 2012

We'd like to add to the positive reviews regarding this Hotel. The rooms were extremely clean, the staff were very friendly and the location is perfect. It's walking distance to Hollywood Boulevard and the Hollywood Bowl.

The Metro Train Station is also close by and you are only one stop away from Universal studios and City Walk by train. We also took the train out to USC to see The Endeavour Space Shuttle.

It's also only a short walk down to Santa Monica Boulevard and the bus down to Santa Monica Pier then a stroll up to Venice Beach.

The breakfast each morning was also quite acceptable. The road noise was not really noticeable and it wasn't an issue. We are travelers with two teenage children. We'd stay at The Holiday Inn Express again next when we visit Hollywood and LA.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 5 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 17, 2012

Holidy inn express was great! Nice clean rooms with comfy beds. Great breakky. The staff were very helpful and friendly. Super close to all attractions, very short distance to the walk of fame. Tour buses will pick up from this hotel. The gym has scales if you want to weigh your luggage before flying home. Would stay there again.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 5 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

Walking distance to the star walk of fame...10mins drive to universal studios....great rooms...comfy beds.2 double..pull out Sofa was okay for little ones only due to room and very worn springs...clean rooms/bathrooms..microwave ...fridge .....
room safe...free breakfast in the morning for all was great lots to choose from....inground pool...gym...guest.laundry...valet parking at cost (not to expensive though). Would stay here again for location... Reasonably priced for its location.. A little noisy from rd but all hotels are on main rds....

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 4 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 14, 2012

This is a very basic hotel, nothing fancy, so if you are out most of the time, I feel this hotel is good enough. Very very helpful and friendly staff. They don't have a porter, but they do provide a luggage trolley for you to bring your bags to your room or during check out. On the first day, the valet guy helped us with the bags, they are helpful, if you need help, they do try to help you. They don't provide bottled water, but they have a ice and (beverage) vending machine outside the room. Lobby as well, they sell drinks, cup noodles and snacks.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

Travelled to Hollywood & LA for a short 5 day getaway with my wife and two teenage kids. Staff were very pleasant and eager to accommodate. Room was clean and what you would normally expect for a Holiday Inn. No issues with cleanliness, security, or bill upon check out.

Parking is very tricky to swing into during peak hours, although I was surprised/impressed by the courtesy of LA drivers who allowed us to cut through lanes of traffic to reach our parking lot.

We would stay there again.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame, responded to this review, January 21, 2013
I appreciate you taking the time to make us aware of your 5 star experiences.

I’m always pleased to receive praise and acknowledgments for our team members. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence in Hollywood.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.

Please remember to book our Luxury 2 floor Suite’s premiering this spring 2013 with Hollywood Sign views, large balconies, 2 bathrooms, complimentary Xbox game console, mini bar with superior room technologies, or book our one bedroom suites with separate living room area.

Sincerely,
Mr. Corey Bouche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame

Also Known As:
Holiday Inn Express Hotel And Suites Hollywood Walk Of Fame
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Address: 1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068
Phone Number:
Location: United States > California > Los Angeles > Central L.A , Hollywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Los Angeles
#25 On the Beach Hotel in Los Angeles
#30 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame 2.5*
Official Description (provided by the hotel):
Experience the Holiday Inn Express Hotel & Suites in Hollywood, CA. Located in the heart of world-famous Hollywood, California, our uniquely designed hotel appeals to style-oriented guests desiring exceptional service and comfortable amenities. During your stay at the Holiday Inn Express Hollywood, take time to tour the city and see all that Hollywood has to offer. We are centrally located near several historic tourist attractions such as the Hollywood Walk of Fame, Hollywood Bowl, Universal Studios, Paramount Studios, Sunset Strip, Rodeo Drive, Beverly Hills, Bel Air, Santa Monica and Venice Beach. Our hip hotel in Hollywood is the perfect place to stay as you explore the city. Built in 2008, our brand new Hollywood hotel is perfect for business travelers. We provide an alternative to local, traditional hotels without sacrificing any of the business amenities you expect. Our Hollywood hotel near the Los Angeles Airport (LAX) is just 20 min from the LA Convention Center and in close proximity to the LA Business District, the Century City Business District, ABC, NBC, the Warner Center and CNN. At the Holiday Inn Express Hotel & Suites in Hollywood, CA, we provide an oasis that inspires and re-energizes travelers. From our hip lobby and state-of-the-art fitness center to the convenient high-speed Internet access and a delicious, free hot breakfast bar, this Hollywood hotel provides all the amenities to make your trip to California a great one. ... more   less 
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