We are on a vacation from Indiana. First impressions really show you a lot we got off our bus to a mass of people. We found out this was the "line" to get in. You had to get your bags checked which I totally understand for security purposes. Come to find out they were checking for food and drinks and taking them from people. Anyway the probably over 1,000 people got squeezed into TWO lines!! Add to this people who are rude and you get a mob of pushing and shoving. It was dangerous! My son is in a wheelchair and he was being shoved and pushed left and right. There was no organization just shove through the mob to get in. When we passed through we complained to a worker. She went to get a supervisor and we were told this was a new thing they started and Thanks for the input. Felt like he really didn't care though.
Throughout the park we were met over and over with workers who just didn't really want to be there. They didn't talk much. Didn't make you feel welcome. Just didn't care. Yes the back lot ride is cool. Yes the few shows we were able to get into was okay. But not worth all the other.
We were supposed to go back a 2nd day and all agreed no way. Why put up with the torture of getting through the mob scene to get treated like you're in their way anyway.
If you own or manage Universal Studios Hollywood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.