My colleague selected this hotel for a business trip as being a little cheaper than the normal business hotels we stay in. Hotel had ample parking, a nice lobby with popcorn and donut holes available free in the afternoon/ evening, and a big breakfast area with omelets cooked to order as well as all the standard cereal and fruit fare for mornings. I flew in on an early flight from the East Coast but my business meeting for that day was cancelled so I asked if I could get an early check-in, planning to get some work done in my room (using the free wi-fi). After some hassling around, the desk staff found an available room for me way at the end of a corridor, which they described as "very nice", but unfortunately it was right next to the pool. By that I mean the pool was floor level with my window and there were families with kids running around out there screaming and splashing just a few feet from my room, with all the noise coming right through the window proximious to the work desk. I didn't mind having to close the drapes so as not to see all this directly out my window a few feet away, but I did mind the noise. I considered asking them to move me but given that I would be spending the next few days mostly out of the room, decided to just take a nap instead (fortunately, I can sleep through loud noise especially when jet lagged or that would have been a problem too). I don't know how the desk clerk could think a room next to a noisy pool would be "very nice" for a business traveler and I got the impression they just stuck me where they had an empty space. The furnishings in the room were functional, but seemed to go back to the Nixon era as far as datedness.
The hotel doesn't have a restaurant or food service, except for breakfast. The breakfast was very good but a little weird in that it is not a fixed price and you have to wait to get the check at the end of your meal, so I never knew how much breakfast would cost (a different and odd amount each day) AND I had to wait around for a check at the end when I was needing to dash off to a business meeting. They need a better "charge to room" arrangement for the breakfasts. The free wi-fi is functional but very slow at times, which is not what I expected from a place in Palo Alto where everybody is glued to their computers.
Aside from all that, my room was reasonably clean and had all the amenities I expect such as ironing board, etc. The bed was comfortable and the lobby was nice, although in the evening the huge unused dark breakfast area seemed weird. No lunch or dinner service but there is a little "convenience store" in the lobby where you can buy things like sandwiches as well as candy and sundries. The breakfast omelets were especially good, compliments to the chef. Parking was ample and secure and there is a fitness center as well as a pool. Overall, I might or might not stay here again, as the value for money paid is good but I would prefer a place with more food service, faster Internet and less kiddie noise.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, Travelocity, TripOnline SA and Tingo so you can book your Courtyard by Marriott Palo Alto Los Altos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Palo Alto Los Altos Hotel Los Altos
- Courtyard Los Altos
- Los Altos Courtyard
- Los Altos Marriott