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Residence Inn Cypress Los Alamitos: Traveler Reviews

3.0 of 5
4931 Katella Avenue, Los Alamitos, CA 90720
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Residence Inn Cypress Los Alamitos
Ranked #2 of 3 hotels in Los Alamitos
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65 reviews from our community

    Trip type
Traveler rating
    31
    22
    7
    2
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Date Rating
Texas
Top Contributor
69 reviews 69 reviews
54 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
“Nice place for one night!”
4 of 5 stars Reviewed February 27, 2013

We stayed at this hotel after flying in from Texas for a California Visit. The person at the front desk was very welcoming and took time to explain what was available to us. Our room was clean and well taken care of. Our bed, although just a queen worked fine and was comfortable as well. This hotel was not a luxury spot, not intended for anyone to think it would be, but it worked fine for us and we felt safe and comfortable.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dsg560 about Residence Inn Cypress Los Alamitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County
1 review
“Seems like a homeless shelter lately.”
2 of 5 stars Reviewed February 24, 2013

I have stayed here several times. Recently, it seem that the state or county is using this hotel to house people long term. This has included several people that seem less than savory, including the police and undercover officers staking out the place to look for one particular individual who is still staying in the hotel.

I have heard fighting and loud noises all throughout the day and all hours of the night. It seems more like a Motel 6 lately.

Room Tip: Pick a different hotel.
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 52Anonymous about Residence Inn Cypress Los Alamitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review
March 4, 2013
Thank you for selecting our hotel so frequently. We’re grateful for your continued business and for your comments.

We feel it’s important to clarify that the state/county does not place guests with us. Insurance companies do and the homeowners are not always business people. They are families whose homes have been damaged due to fire or floods. At Marriott International we inclusively welcome all guests, and we take pride in being able to provide comfort and shelter for families during such a great time of need.

The safety of our guests is our number one priority. While we are not able to comment on specific details about the police situation you’ve referenced we can share that this was a matter of mistaken identity, and that our guests were never in any danger.

Lastly, we regret to hear that you were disrupted by noise. If you ever experience any out of the ordinary loud noises, regardless of the time of day, please report it to our front desk so we can address the situation. We employee staff 24 hours a day to ensure that our guests enjoy the best stay.

Please contact me directly at (714) 761-6707 if you’d like to discuss your stay in more detail.

Lisa Lane
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverton, OR
Top Contributor
131 reviews 131 reviews
55 hotel reviews
Reviews in 95 cities Reviews in 95 cities
104 helpful votes 104 helpful votes
“Great room, even better service”
5 of 5 stars Reviewed January 16, 2013

Typically nice clean Residence Inn room. Located directly in front of horse track for those that may wish to go over, but still very quiet. The desk and breakfast area staff were nothing short of outstanding. Breakfast itself was well stocked and fairly diverse. Easy to find on Katella. We stayed here and visited Disneyland a couple days. 15/20 minute drive on surface streets. VERY simple directions between the two places. Easy drive over to the beach as well.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beavertontim about Residence Inn Cypress Los Alamitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Good and clean Residence Inn”
4 of 5 stars Reviewed January 16, 2013

Stayed at this location for a family vacation, we had a two bedroom suite for a week and we where comfortable. Good location for trips to LA and Orange County, even San Diego is not a long drive. Rooms are clean and up to date, lots of restaurants around.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Fab221 about Residence Inn Cypress Los Alamitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“very satisfied-close to Los Alamitos Race Track”
4 of 5 stars Reviewed November 17, 2012

We travelled to Los Alamitos to visit the Los Alamitos Race Track and stayed in a one bedroom. This hotel is the closest to the track. We were happily greeted and checked in promptly. The rooms are newly updated and not worn at all...smelled good, carpets clean, bed was comfy, kitchen was fully equipped (except oven of course), small dinette and small sitting area etc. Their breakfast was great and had a huge selection...scrambled eggs, sausage, French toast, waffles, oatmeal, fresh fruit, bagels, English muffins, other breads, muffins, yogurt, cereals, juices, milks, coffee, tea etc. Definitely something for everyone. The only downside I can see about this hotel is the location to restaurants within walking distance...there aren't any other than a couple of fast food places. We drove to the race track and it took about 1 minute by cutting through back behind the parking lot (the race is literally backed up to this hotel). I wouldn't plan on walking at night because its poorly lit. A taxi might cost $8???
For families, there is a nice pool, small basketball court and a full size gas grill for public use on the patio area by the pool.
We will definitely stay here again when we visit the track.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LasVegasLabs about Residence Inn Cypress Los Alamitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Residence Inn Cypress Los Alamitos
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Additional Information about Residence Inn Cypress Los Alamitos

Also Known As:
Residence Inn Cypress Los Alamitos Hotel Los Alamitos
Residence Inn Cypress Los Alamitos Hotel
Residence Inn Los Alamitos
Los Alamitos Residence Inn
Address: 4931 Katella Avenue, Los Alamitos, CA 90720
Phone Number:
Region: United States > California > Orange County > Los Alamitos
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Los Alamitos
Price Range: $$
Hotel Class:3 star (3*)
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