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“Awesome hotel, service was great and the location fabulous!” 4 of 5 stars
Review of Holiday Inn Long Beach (Dwtn Area)

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Holiday Inn Long Beach (Dwtn Area)
3.0 of 5 Hotel   |   1133 Atlantic Avenue, Long Beach, CA 90813   |  
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Ranked #20 of 58 Hotels in Long Beach
utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Awesome hotel, service was great and the location fabulous!”
4 of 5 stars Reviewed January 23, 2010

We have stayed at this hotel for 3 years in a row for the Eukanuba dog show held at the convention center. The rooms are clean and well maintained, The staff very very friendly and attentive. Elevators work well and are quick. The parking is easy and safe. I will definately stay again!

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, April 15, 2010
Thank you for your feedback and appreciation. These comments encourage us to keep providing excellent service. We look forward to serving you again during next year's dog show.

At your service,

Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
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    68
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Fort Worth, Texas
Top Contributor
161 reviews 161 reviews
81 hotel reviews
Reviews in 95 cities Reviews in 95 cities
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed January 11, 2010

We just spent one night, but the hotel was very nice and very clean. The staff were extremely helpful. We walked to the marina, plus they have a van which till take you anywhere within 3 miles. They also took us to our cruise ship at San Piedro, which was farther than their usual limit. I would gladly stay there again.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, January 15, 2010
On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your wonderful feedback. It is for our guests that we strive to provide excellent service and your comments encourage us to keep it up.

We look forward to your next visit.

At your service,
Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 12, 2009

Hotel room was nice, clean, and modern, but we had a horrible experience with things going wrong. Hi-speed access did not work and we were given the run around about who could fix it. Along with that minor issue, we had the shelf in our room fall out of the wall in the middle of the night. It's not a nice sound to wake up to, and thankfully none of our property or ourselves got hurt. By the 2nd day of no internet service I asked to speak to the manager, but was asked to leave a message as she was on break, but would call me back. She never did. We also had an issue with the

  • Stayed January 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, December 14, 2009
I’m so sorry to hear about the problems you had during your stay and that the manager on duty on Sunday was unable to personally speak with you before you checked out. As much as we strive to do our best, sometimes things go wrong which we have no control over. Whenever possible, we will try to take care of it ourselves, however, some instances require a 3rd party to try to repair the issues – as with the Internet/Hi-speed. We contract with a provider who are better equipped to handle and resolve these technical difficulties. In this case, it is beneficial for the technician to speak with the guest directly as they may have specific questions about the hardware or software on your equipment.

On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your feedback. It is for our guests that we strive to provide excellent service and your comments help us to focus on areas of improvement.

We appreciate your understanding.


At your service,

Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2009

We stayed here the night before our cruise end of September 2009. Flew into Long Beach airport, which made for a short cab ride to the hotel. Hotel shuttle drove us to the marina area, giving us dining and shopping tips along the way. They even picked us up late at night after having drinks at the Queen Mary (about 30mins away), where our friends were staying.
Had breakfast at the donut shop across the street.
Overall excellent value for our short stay. We found staff to be friendly & helpfull.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, December 14, 2009
On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your feedback. It is for our guests that we strive to provide excellent service and your comments help us to focus on areas of improvement.

We are happy to hear you enjoyed your stay.
We look forward to your next visit.


At your service,

Evelyn Bracewell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, AL
1 review
5 of 5 stars Reviewed October 16, 2009

I didn't choose the hotel for it's neighborhood...it's not ghetto, it's urban!...It's located within minutes of the Long Beach business district. The room was fabulous, great bed, clean sheets....a pillow menu...the surroundings were quiet and most of the clientele were professionals.

I've read some bad reviews about this hotel....I beg to differ. I was there for 7 nights...and enjoyed every minute of it

  • Stayed October 2009, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, October 18, 2009
I'm happy to hear that you enjoyed your weeklong stay.

On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your comments. We will continue to strive to provide our guests the excellent service they have come to expect.


Thank you again.

At your service,

Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianola, Iowa
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 6, 2009

We stayed here the night before our Carnival Cruise 9/26/09 on the Splendor out of Long Beach. We flew into to LAX and took the Super Shuttle to the hotel with no problems. The hotel was clean and well kept and the front desk staff was very helpful and friendly. We walked to a grocery store a block away before dinner to pick up last minute items for our cruise. We ate in the on site resturant both in the evening and for breakfast. The food was good, although they were very short staffed on Sunday morning. We felt badly for how hard those two girls had to work, and patrons were getting frustrated with the service. The free hotel shuttle to the crusie terminal worked out well for us. We were able to get onto the hotel shuttle around 1:15 and boarded the Splendor right away. I would stay at this Holiday Inn again the night before a cruise.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, October 8, 2009
On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your feedback. It is for our guests that we strive to provide excellent service and your comments help us to focus on areas of improvement.

I'm happy to hear that you enjoyed your stay, despite the delay in the restaurant. We appreciate your understanding and we look forward to your next visit.

Thank you again.

At your service,

Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 22, 2009

i stayed here during my work trip to LA and the hotel is quite good, clean rooms, all necessities, location wise if you are coming from LAX, its not very convenient but if you fly to long beach, its perfect. The restaurant staff was cool but i didn't enjoy the food that much.

  • Stayed July 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebracewell, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review, October 8, 2009
On behalf of the management and staff here at the Holiday Inn Long Beach Downtown, I would like to thank you for your feedback. It is for our guests that we strive to provide excellent service and your comments help us to focus on areas of improvement.

I'm sorry to hear that you didn't enjoy your meal. Since our menus change annually, perhaps the next time you stay with us, we will have something more to your liking. We appreciate your understanding and we look forward to your next visit.

Thank you again.

At your service,

Evelyn Bracewell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Long Beach (Dwtn Area)

Address: 1133 Atlantic Avenue, Long Beach, CA 90813
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 58 Hotels in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Long Beach (Dwtn Area) 3*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown Long Beach Hotel, Located just minutes from the Long Beach Convention Center, Carnival Cruise Terminal, The Aquarium of the Pacific, The Historic Queen Mary and much more. We offer complimentary shuttle services within 3 mile radius, free high speed wireless internet access, 24 hour fitness center, and a heated pool/jacuzzi. Your Constant Caring Friends at the Holiday Inn Downtown Long Beach Hotel are dedicated to providing you with extraordinary service assuring safety and satisfaction. ... more   less 
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Also Known As:
Holiday Inn Long Beach (Dwtn Area) Hotel Long Beach
Long Beach Holiday Inn

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