Nice friendly staff were very cordial and easy to work with. Let me check in 2 hours early into a nice clean room. Underground parking was a big plus as well for security. Not a single problem and the pool view was nice. Internet was fast and reliable as well . Nice to have a microwave and mini fridge in the room with a good size bath room.

The hotel is located in a pretty bad neighborhood and has seen better days.

The cleaning staff forgot to give us new towels -- in it self not a big mistake. Called front desk they said they would bring new once --- Called them 25 minuts later to hear how the towels were coming along... they said they would be right up, 20 minuts later I went to the front desk and waited for my towels... Somehow they made a small mistake into a big deal.. and I got to bed one hour later than planed..

Not a place I will visit again -- also I suspect we got attacked by bed-bucks :-(

Dear Holiday Inn Downtown Log Beach,

I would like to Thank you for the great week I spend at you hotel. From the second I got there, Justin went out of his way to welcome me, made me feel like it was at home and to make sure that every thing was just right. From the booking of the hotel over the phone to the day I left left me welcome feeling. He always called me by name and with the hotel book fully that was something. The other staff such as Adrian, Temo, Richard and Wendy also went way above to make my stay awesome. The Hotel was every clean inside and out, the bed was just right and the room was clean, with a fridge and microwave saved me on food cost. The outside pool was great, was able to get in some tanning and see the stars at night. I found the hotel quiet and easy to sleep. I was there on business at a convention near the end of October with over 10,000 people. I also noted that the staff at the front desk was talking to other people by their names as well.
The free 3 mile transportation provided by the hotel was great to use. They would take us to downtown where all the restaurant and action was or all the way down to the beach. This saved me on taxi cab fare.

The found Long Beach, for the areas that I was in, to be clean and a every friendly city, so thanks to the city also.
Thanks again John

The hotel was probably quite the place in it's day. While it's day has passed, the hotel has been kept up quite well.
There is what looks like a fountain in the portico. It is not a fountain anymore, but a desert garden in its early stages of growth. One way to save water.

Hotel lobbies in smaller European hotels are very functional- a desk or counter and that's about all. You don't hang around these lobbies. You check in, check out, and go to your room. Lobbies in most American hotels are designed to be spaces that welcome you, where you want to have a drink and hang out and if nothing else people watch. The lobby of the Holiday Inn was somewhere in between. Not inviting. But a bit more than the European lobbies.

The hotel will give you a ride to nearby attractions, restaurants, etc. And you can call them to pick you up. It is quite a walk to the harbor area.

All of the staff were very friendly, said hello, etc.

One guest review called the neighborhood scarey. I was definitely a minority in the neighborhood. But I never felt scared. And I walked to and from the hotel to the harbor area a number of times, during the day and in the evening.

The room was OK. Nothing spectacular, but no significant flaws either.