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“Front Desk very helpful!!” 5 of 5 stars
Review of Marriott Long Beach

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Marriott Long Beach
3.5 of 5 Hotel   |   4700 Airport Plaza Drive, Long Beach, CA 90815   |  
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Ranked #18 of 58 Hotels in Long Beach
1 review
“Front Desk very helpful!!”
5 of 5 stars Reviewed August 21, 2013 via mobile

I encountered Jenny, who was working the front desk, and she was just AWESOME!! I was inadvertently dropped off at the Marriott, (instead of the Courtyard Marriott), due to the taxi driver not asking me which one ( like I was suppose to know there was a different one). Jenny was able to book me at this hotel for the same rate i would have paid at the Courtyard, and she even called them to cancel the reservation without any fee!! Also, the breakfast was very, very good!!.....I will gladly stay here again!!!...Thank You Jenny!!!!!!!!!

Stayed August 2013
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250 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 19, 2013

Please dont stay at this hotel. I am a Silver Marriott member, and would rather stay at a Fairfield or Courtyard,. The full service Marriotts are old and overrated. I could not believe the controls on my Ac. Looked like from teh 70's. THe airflow was low, and not cold at all. Hotel room over 75 degrees. I contacted the front desk and was told nothing they can do. Maintenance came and did nothing. What a trap? Then the comforter is all balled up and old and smelly. Never stay here again.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 31, 2013

Be advised the lobby and other areas of the hotel are under construction. Very over due, but I'm hoping this signals a new take on owner responsibility. Rooms and concierge level continue to be nice. Paid a very high rate for my room ($240/night), but apparently the whole area was booked up with some kind of event. A good location, and with the renovations, maybe the staff will again believe in this hotel.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 26, 2013

We had a nice stay. It was short stay for only one night but the property look really nice. It's tastefully decorated and there's two pool. An indoor pool and an outdoor pool. It's near the airport but we hardly notice it until we open the window. The room was very clean although there was a spot on the ceiling needed some attention. The paints were flaking and peeling above the bathroom sink but that's about it (room# 321). Everything else was clean and the beds were comfortable. There is construction in the lobby but it will look really nice when finished.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

I have stayed at this hotel many times as it is the hotel chosen by my company for our layovers. The rooms are comfortable and spacious though they could use a makeover! The friendly and helpful staff makes up for any deficiency in the rooms. The pool area is inviting even though it's right off the Long Beach airport's runway. The gym is one of the BEST hotel gym that I have ever seen and believe me I've seen quite a few! There really isn't much within walking distance but if the bell staff isn't busy they'll drive you to the mall or to the local shopping area. Overall it is a decent hotel with a award winning staff!

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver,Colorado
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 7, 2013

We had to leave our other hotel due to noise and we were exhausted. The front desk staff was very friendly and went out of their way to make us feel welcome. The hotel was under renovation and there were several weddings and other functions going on so things were quite busy. The room was very clean and spacious and despite being very near the airport runway we never heard a plane. We were not impacted at all by the renovation and the pool , restaurant and coffee shop were all very nice. We spent two very nice nights at this hotel and would return again and recommend it to friends.

Room Tip: We did not notice the airplanes taking off despite being on the runway side but if possible you migh...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 21, 2013 via mobile

Hotel was renovated a few years ago and now being spruced up in the public areas. Rooms are a bit tired and worn. This property most suitable for those who need to be near the Long Beach airport. Nothing around in way of shopping or restaurants except a mile or two up Lakewood Blvd. Absolutely nothing within walking distance.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Long Beach

Address: 4700 Airport Plaza Drive, Long Beach, CA 90815
Location: United States > California > Long Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Long Beach 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
The Long Beach Marriott Hotel is located in a very central location that provides easy access to both Orange and Los Angeles County. The hotel is located adjacent to Long Beach Airport with easy freeway accessibility to major attractions and corporate parks in the area. Our beautifully landscaped hotel creates a resort-like atmosphere with lovely indoor and outdoor spaces to relax or conduct business. The Hotel offers over 10,000 sq. ft of meeting/banquet space to accommodate any type of event. Mr. R's Grille, Garden Terrace Cafe & Patio, Corrigan's Sports Bar, Starbucks Coffee & Lounge are also available to guests. Long Beach Convention Center, Carnival Cruise Line Terminal, the Queen Mary, California State University Long Beach, the Pyramid, Glacial Gardens Ice Arena, Home Depot Stadium and Disneyland/California Adventure are just minutes away. ... more   less 
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Also Known As:
Marriott Long Beach Hotel Long Beach
Long Beach Marriott

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